Sports Interaction Reviews 

649
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I have noticed sophisticated rigging. When you try to build a parlay. Beware of the rigging. Make sure you update your betting slips to make sure you unclick skip confirmation before placing your bets... See more

Rated 4 out of 5 stars

Sports Interaction is a fair sportsbook that treats its customers right and has strong customer support. It has a wide variety of sporting events to choose from and for the most part its odds are... See more

Rated 3 out of 5 stars

Prior to the AGLC getting ahold of it, I loved this platform. Over a few years, won a few grand jackpots. Customer service is great, payouts are etransferred within 20 minutes and site is overall easy... See more

Rated 1 out of 5 stars

insanely rigged stay the fook away at all costs. they don't even try to hide it- complaints are met with the standard oh it's RNG crap and audit crap. LIES> incredibly easy to tweak the source codes a... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Sports Interaction is an online gaming site like no other in Canada. Focused on covering the sports that Canadian fans love while giving them the best casino experience on the market. As well as thousands of betting options on all your favorite sports, we have a fully immersive casino featuring a massive array of slots along with all the latest card and table games. All that fun and excitement is wrapped up in a service that is fast, reliable and very easy to use. Every Game is Your Game at Sports Interaction!


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You should know

2.3

Poor

TrustScore 2.5 out of 5

649 reviews

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No recent history of asking for reviews

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2.3

All reviews

(649)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

They signed me up and took my $25 bit…

They signed me up and took my $25 but then I had no access to my account, I cant sign in or even reset the password and all of a sudden now they say ive signed up for the ontario site with an alberta address so figure that out. I'm trying to get my money back and they just keep you jumping through endless hoops. I'm reporting these people for fraud

20 May 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Tyler,

We are sorry to hear that you have had a difficult time with accessing your account. We've tried to reach out to you directly for more information but haven't heard back. Typically, Risk would only temporarily suspend your account if there was some sort of security issue with the account. Usually they will send an email with any requests needed to rectify the issue. This is common practice among online gambling sites to ensure KYC (know your customer).

Hope this helps!

Your Sports Interaction Team

Rated 5 out of 5 stars

top tier customer service

top tier customer service, fast and fair payouts, exciting wins.

13 May 2024
Unprompted review
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Reply from Sports Interaction

Hi Jimbo,

Thanks for your review!

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

The BEST Sportsbook

Quick withdraw via etransfer - maybe 8 hour wait. Fast deposits. Nice interface on site. I have been trying out all of the books I can to find the best, and so far, Sports Interaction is that.

The worst:
IVIBets. Avoid that agency at all cost, literally.

7 May 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Christian,

Thanks for sharing your experience on our site with your fellow Canadians!

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

Jason was super helpful and patient and…

Jason was super helpful and patient and I really appreciated that

30 April 2024
Unprompted review
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Reply from Sports Interaction

Hi Elie,

We are happy to hear that you appreciated the good customer service! We aim to please!

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

Scam

It's funny you put thousands of dollars in on sports betting and they take all your money, then you finally win and you get locked out of your account until you confirm you're you. Ok here's my ID you asked for, now send these documents, ok here you go, to further the process now we need these documents, sure here you go, and still locked out. What's going on? Sir this is for your benefit. As if. What a scam waste of time. They know what they're doing pissing around wasting time. Scam site, liars. Haha they are full of crap. I emailed the gaming commission that sports interaction is under and got they got my money back in 24 hours. Haha keep lying champs

30 March 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Chris,

We have responded directly to get more information. Typically our Risk Team wouldn't block you from your account without just cause.

We look forward to hearing from you,

Your Sports Interaction Team

Rated 1 out of 5 stars

Casino is a scam.

Would give it a zero if I could, the sports betting is fine, you pick the odds you want to bet on. The casino is a scam, I have played in a lot of casinos online and in person and I have never lost all my money every time, sure you could spend $200 to win a $50 bonus and walk away but most people would think that was a one off, not this site, played many games and have 90 percent loss, stay away the casino is a scam.

27 April 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Mike,

We are sorry to hear that you have not enjoyed your time with us. We attempted to reach out to you directly to get more information but you have not responded. That said, depending on the type of casino game you are playing there are different factors to consider that can affect wins/loss ratios such as a non-live vs live game etc. However please note that we are audited quarterly similar to any brick and mortar casino to ensure fairness to all customers. This document is available to view at the bottom of our site under - 'System Fairness'.

Hope this helps!

Your Sports Interaction Team

Rated 5 out of 5 stars

Elizabeth was kind and efficient

Elizabeth was kind and efficient. She processed the withdrawal with speed and was fully committed to my issue.

26 April 2024
Unprompted review
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Reply from Sports Interaction

Hi Steven,

We are happy to hear that you were satisfied with your service. We aim to always offer stellar customer service!

Cheers!

Your Sports Interaction Team

Rated 2 out of 5 stars

Average at best

I've tried 5 different sports betting apps and Sports Interaction is by far the worst. Their interface is easy to follow as it's literally a carbon copy of BetMGM's. Except BetMGM is constantly awarding users odds boosts and free bets, whilst SI offers nothing. Their entire advertising campaign revolves around their supposed knowledge of hockey, which makes them the best app to bet hockey due to them being Canadian. Super lame.

10 April 2024
Unprompted review
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Reply from Sports Interaction

Hi Andrew,

Thanks for sharing your thoughts about our website. We are sorry to hear that you have some concerns with our offers. We'd love to hear more about your experience so we are going to reach out to you directly.

Talk soon,

Your Sports Interaction Team

Rated 2 out of 5 stars

Poorly developed app and web

Poorly developed app and web. Betting options are very limited and won't give you fair odds compare to other betting sites. This betting site is like a third-country of the betting world.

12 April 2024
Unprompted review
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Reply from Sports Interaction

Hello Belgudei,

Thank you for your feedback. We'd love to get some more information in terms of the limited betting options you mentioned as well as your comments on the app. We will reach out to you directly to connect.

Your Sports Interaction Team

Rated 1 out of 5 stars

Currently in a 12 day review with no…

Currently in a 12 day review with no real urgency or care to unlock my account. No idea why there's no management but just a relevant team that takes 1-3 days to get back to you to then have another agent tell you to send more in info. It seems as though this company really does not like players that win since my account got locked as soon as I started making money but not when I was losing for the previous months. Pride themselves on being Canadas home grown sportsbook but not even staffed to help the clients funding this whole thing. Not impressed at all!! Locking accounts is absurd for 2 days let alone 12 with no clarity.

9 April 2024
Unprompted review
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Reply from Sports Interaction

Hi there,

An account would never be temporarily suspended without our Risk team taking that action. Unfortunately, our Customer Service agents have no control over such actions and might not have relevant answers for you. More than likely you would've been sent an email from the Risk Team in regard to the suspension. We are not in the business of keeping folks from winning. It's the nature of gambling! You win some, and you lose some. We are going to reach out to you directly to get more information to see how we can help.

Talk soon,

Your Sports Interaction Team

Rated 1 out of 5 stars

Complete scam

Complete scam. In what world does your actual deposited money turn into bonus bets and become unwithdrawable? I can’t believe this book is legal. Complete scum. I’ve used 5+ books and none of them have been even near this bad. Highly recommend staying away.

7 April 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Rico,

Customers are not obligated to take the Welcome Bonus on their first deposit as you have the option to delete the promo code, or contact customer support to have it dropped. We are going to reach out to you directly to get some more information.

Talk soon,

Your Sports Interaction Team

Rated 1 out of 5 stars

Easily the worst sportsbook ive ever…

Easily the worst sportsbook ive ever used. Full on scam

7 April 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Jack,

We would love the opportunity to get a better understanding of your post. We are going to reach out directly for more information.

Talk soon,

Your Sports Interaction Team

Rated 1 out of 5 stars

Signed up with Sports Interaction…

Signed up with Sports Interaction early March . Took the welcome bonus without reading the very fine small print where you lose your share of deposit if you don't bet the full amount within a period of time. Only way I could bet was thru the app on the phone because apparently my laptop(an ASUS with Google chrome) is not compatible with their system . Never advised of this as I prefer using a laptop which works fine with their competition. Sent requests by phone which their support responded to Mar 11 confirming they would look into it and get back to me. NEVER HAPPENED. Sent them video of issues as requested with no response. Called today and was informed Google chrome on ASUS wont work. First time I've heard of this Also they have confiscated my 200.00 deposit as well as future bets . All have disappeared even tho they welcome me back. Don't appreciate being told to bend over so I wont be forwarding any money Will take my lumps but any review would be in the negative if that was possible. One star is giving them WAY too much credit. You can try to save what's left of your reputation by contacting me from your upper management not customer service who you hide behind. 416 277 5498

7 April 2024
Unprompted review
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Reply from Sports Interaction

Hi Stu,

We do apologize for the not contacting you as quickly as you would have liked. We take customer queries very seriously and seems we dropped the ball here. We've reached out to you directly to address your concerns and come to an agreeable solution. We do hope that your future gaming is without issue.

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

Glitchy software

Glitchy software. Poor odds. Don’t know how they will survive given that they are inferior to the competition in every way

5 April 2024
Unprompted review
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Reply from Sports Interaction

Hi there,

We have reached out to you to get more information based off of your review so we can work towards making improvements.

Talk soon,

Your Sports Interaction Team

Rated 5 out of 5 stars

Mark was excellent in helping me with a…

Mark was excellent in helping me with a mistake I made on my end! The team went out of their way to help correct the mistakes made in which lead to a solid game plan.

4 April 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Bryce,

Thanks so much for sharing your experience with one of our customer service agents. We work hard to offer the best possible service to our customers.

Cheers!

Your Sports Interaction Team

Rated 5 out of 5 stars

Ari Ari Ari is probably the only name I…

Ari Ari Ari is probably the only name I want to see come up for support this guy is super professional empathetic and took the time to look into and fix my issues he was the only person to do this I had been chatting with people for a week and a half and this person fixes it in minutes so promote this guy to be in charge of support he is the only supporter

27 March 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Sean,

Thanks so much for your feedback. Our customer service agents strive to offer the best service possible. We know that going the extra mile can make all the difference and we aim to ensure all our agents are working at this level.

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

Very bad thousand of bugs system not…

Very bad thousand of bugs system not letting login unable to cash out if this thing happen i did screen record will share review in my you tube video

26 March 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Ritik,

We tried to reach out to you to get more information on the issues you experienced but to no avail. Without more to go on I can only generalize my response. If you are unable to login, this may be due to your location, or an issue with your account which you would have been emailed about. Be sure to check your junk or spam in case the email was sent there by mistake. As for the bugs, we would need more context to investigate further.

Talk soon,

Your Sports Interaction Team

Rated 5 out of 5 stars

Great

Very kind, patient and well informed

23 March 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Zackery,

Thanks for the positive feedback! We aim to offer top notch customer service!

Your Sports Interaction Team

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