Sports Interaction Reviews 

648
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

I have noticed sophisticated rigging. When you try to build a parlay. Beware of the rigging. Make sure you update your betting slips to make sure you unclick skip confirmation before placing your bets... See more

Rated 4 out of 5 stars

Sports Interaction is a fair sportsbook that treats its customers right and has strong customer support. It has a wide variety of sporting events to choose from and for the most part its odds are... See more

Rated 1 out of 5 stars

insanely rigged stay the fook away at all costs. they don't even try to hide it- complaints are met with the standard oh it's RNG crap and audit crap. LIES> incredibly easy to tweak the source codes a... See more

Company replied

Rated 1 out of 5 stars

Scam stay away They suspended my account after I already provided them with numerous private information for their identity verification ID driver's license,3x bank statement, self photo...still th... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Sports Interaction is an online gaming site like no other in Canada. Focused on covering the sports that Canadian fans love while giving them the best casino experience on the market. As well as thousands of betting options on all your favorite sports, we have a fully immersive casino featuring a massive array of slots along with all the latest card and table games. All that fun and excitement is wrapped up in a service that is fast, reliable and very easy to use. Every Game is Your Game at Sports Interaction!


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2.2

Poor

TrustScore 2 out of 5

648 reviews

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2.2

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(648)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

UNNECESSARY DELAYS

I have submitted my documents as of July 18th for verification. The support team keeps coming back and asking for the same documents - they have done this FOUR times now. I have provided them the documents FOUR times. No one seems to be reading the email thread. It seems as if they are unnecessarily delaying my verification to avoid paying me the funds in my account. This is ridiculous, akin to an offshore betting site. Do not use this website IT IS A SCAM

18 July 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Thenuga,

We are sorry to hear that there were delays with your verification. This can happen for a number of reasons, but typically it is due to documents submitted being cropped or not viable due to our licensing agreement. Please note, while it may be frustrating, KYC is not only for our protection but for yours as well. As a reputable and fully licensed company, we would never intentionally hold a customers withdrawal. That said, I can see that you have since received yours and your account has been verified. We do hope your future gaming is enjoyable.

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

The website was unstable and I wasn’t…

The website was unstable and I wasn’t able to play games when logged in. Played slot games and spent significant amounts without getting a bonus or decent line payouts. Played numerous online Casinos and this was one of the worst experiences I have had.

19 July 2024
Unprompted review
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Reply from Sports Interaction

Hi Adam,

It's unfortunate that you haven't enjoyed your time on our site. I can see that we are in contact with you directly to learn more about your experience with us.

Talk soon,

Your Sports Interaction Team

Rated 1 out of 5 stars

Positive reviews brought to you by SIA

Positive reviews brought to you by SIA, you can tell the by the unrealistic overzealous comments. SIA thinks they can bury the vast majority of NEGATIVE reviews with fake ones. The casino is a FRONT, to steal away any sports bets winnings OR just to steal from you period. Red Flag 🚩: they carry some of the LOWEST RTP% slots vs competition, and some of the games made exclusively by SIA look made by some amateur coders in middle school. Finding the games unrealistically and grossly unfair? SIA’s go-to excuse: they point to their regular checks by an “independent auditor”, which is ludicrous because no ethical auditor would find the casino game results fair to players. The “auditors” are most likely just their own incompetent staff on the payroll. Of course they don’t provide game logs, as that would show the blatant cheating SIA executes. If you insist on going there stick to SPORTS betting, because their casino is how they go about syphoning all the money from your bank account. Don’t be lured by their bonuses, they are meager (i.e.10 cents a spin), and come with lots of strings attached so the odds are very much against you coming out ahead. Lastly, they claim to reach out to discouraged posters here, but it’s just lip service to cover for their well documented infamous reputation. Bottom line, they couldn’t care less about its users, as long as they keep depositing money. Predatory business model, and sorry excuse for a legit Canadian casino. Fair warning 🛑 beware.

4 July 2024
Unprompted review
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Reply from Sports Interaction

Hi R Max,

We are sorry to hear about your experience on our site. We are always happy to receive all reviews, negative and positive, to help ensure we continue to make improvements as the customer experience is our top priority. That said, we were unable to find an account for you with the information you provided. We are more than happy to reach out to our players to get more information whenever possible. Please feel free to reach out to us directly and quote this post.

Talk soon,

Your Sports Interaction Team

Rated 5 out of 5 stars

This service is great

This service is great. I mostly use it for the sports gambling. The odds are fair and up to date. The promotions are excellent and again, fair. It finally allows Non-Ontarian's to join in the fun.
A++++

9 May 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi R.W.

Thank you for sharing your experience of your time on our site.

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

Great customer support you can actually…

Great customer support you can actually talk to a customer service agent if you have any questions or concerns

9 July 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Doug,

Thanks for sharing your experience. We do hope you continue to enjoy our site and our customer support team.

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

Best Sports and Casino website on the market!!!!

A sportsbook site that really cares about their customers and will go out of their way to make them happy.

Excellent format,many promotions,amazing customer service!!!

Having tried other sites, this is by far in my opinion, the Benchmark of this industry!!!!

Customer for life!!!!

3 July 2024
Unprompted review
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Reply from Sports Interaction

Hi Joe,

We are thrilled to hear that you have been enjoying your time on our site. Thanks so much for sharing your experience!

Cheers,

Your Sports Interaction Team

Rated 3 out of 5 stars

(UPDATED) CASINO DOESN'T PAYOUT PROPERLY

I played Roulette and put $35 on Number 32 with $5 on each side.
My payout was $1060.00. After contacting support (with a screenshot of the actual game, bet and payout) I was told that I am wrong.
This is a clear error of $560.00 and SportsInteraction refuses to make amends for this error.
I'm just happy that I had screenshots showing the bet and the payout, which they blatantly ignore.

***UPDATE: I still clearly believe they made a payout error. I refuse to play that game anymore.
A host from SportsInteraction did contact me and do their best to fix the situation, which was very appreciated.

25 June 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Chris,

We are sorry to hear that you have had a negative experience on our site. Your host will be in touch with you soon to address this issue.

Your Sports Interaction Team

Rated 5 out of 5 stars

Rylee was amazing!

Rylee was amazing!

It all comes down to respect and clear communication. They really showed me that I matter and did everything in their power to resolve my concern. Thanks Rylee, you deserve a raise!

26 June 2024
Unprompted review
Rated 1 out of 5 stars

This site cheat...be careful folks

This site cheat...be careful folks, i have to call customer service and fight for the win of the match i bet but their app says i lost the match and took my betting.
I didnt even remember early matches payouts are right.
And you couldnt check back your betting history after certain amount of time.(i tried to recheck my betting but apps wont allowed anymore)
And too many restrictions to cash out when your winning, eventually i lost all my money.
Well you ll never good luck with this app even god on your side seriously.

7 June 2024
Unprompted review
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Reply from Sports Interaction

Hi Alexender,

We have attempted to reach out directly to get more information on your situation. As an online gaming site that has been regulated for over 20yrs we take customer fairness very seriously to ensure that they have an enjoyable experience. Please note, that on the rare instance human error causes issue in bet settlement we are always quick to correct our mistake. We do our best to ensure there are no issues with grading bets, but from time to time settling thousands of bets, errors can occur.

We look forward to hearing from you,

Your Sports Interaction Team

Rated 1 out of 5 stars

Terrible web site couldnt figure out…

Terrible web site couldnt figure out how to fill up a betting slip
Really really bad web site

24 June 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Mike,

We are sorry to hear you've had difficulties with our bet slip. If you contact our Customer Support Team via live chat, phones or email, one of our staff would be more than happy to assist you. In the meantime, selections can be added to the bet slip by clicking on your chosen event and bet type. Your selected bet is then automatically added to the bet slip. If you're on a mobile device you can tap your selection to add. From there, you enter the stake amount and click submit.

Talk soon,

Your Sports Interaction Team

Rated 5 out of 5 stars

10/10 experience

Great sportsbook with excellent customer service!

24 June 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Zach,

Thanks for taking the time to share your experience. We hope you continue to enjoy your time on our site!

Cheers!

Your Sports Interaction Team

Rated 1 out of 5 stars

Fraudulent Sportsbook/Casino

The most deceitful sportsbook and casino in Ontario. Their technical staff is clueless. Their support is clueless. I've filed a formal complaint with iGaming Ontario over terms and conditions breaches related to their promotions.

Update: It's laughable that SIA responds that their technical team is good at their jobs/quick. I've been participating in their toonie tuesday promo every week since late 2023 and I still have to contact CS for a manual adjustment to be made because the promo doesn't record most bets... It is July 2024... SIA is a joke, and they will go belly up when the promo/marketing dollars run out.

14 June 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Evan,

We are sorry to hear that you haven't been enjoying your time on our site. As a gaming site that has been regulated for over 20 years prior to Ontario we have always prided ourselves on our level of compliance. Now being regulated in Ontario we continue to remain compliant with all aspects of online gaming. That said, If there are ever technical issues with a promotion that a customer brings to our attention we send this to our technical team for the quickest and fairest resolution possible.

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

Email Support is adequately paced

Email Support is adequately paced. There are multiple agents that fill in for one another on Support issues.

14 June 2024
Unprompted review
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Reply from Sports Interaction

Hi DC,

We are happy that you are happy with our service! Our goal is to ensure that customers feel supported during their time on our site and take all the necessary steps to offer Customer Support when you need it.

Cheers!

Your Sports Interaction team

Rated 5 out of 5 stars

Best online Casino

I have played on SIA for several years. SIA remains my number one choice among online casino's.The options for sports betting, online slots and live tables is huge. The site is well maintained, with very little down time. Recently I reported a issue to support. They conducted maintenance and had the issues resolved immediately. That shows a level of professionalism and dedication you rarely see among other online casino's. Withdrawals are processed very fast. The site is clean, easy to navigate and loaded with options. Keep up the great work guys!

11 June 2024
Unprompted review
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Reply from Sports Interaction

Hi Carl,

Thanks for sharing your experience on our site!

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

This outfit should be renamed to Con Artists Inc.

This outfit should be renamed to Con Artists Inc.! I would have given them a MINUS 10 if it were possible. What a steaming pile of you know what these clowns are! Am I pissed? Damn Right. On 06.08.2024 I went looking for a site to make a wager on the Belmont Stakes. I had a hunch. I sign up and deposit $200.00. Then their idiotic system makes a popup window stating I have to install a plugin which is required by government. Stupid me installed it. Then I went looking to see where I could bet on the Belmont. Surprise! They don't do horse racing. As an alternative, I thought I might bet on the Oilers game. I could not because every 2 seconds that stupid plugin popup kept appearing. This goes on for maybe 20 minutes. Each time I would try to make a bet, up comes the popup which by now I had installed TWICE.

"I start a Chat with them looking for an uninstaller for the popup and my money back. It turns out when I signed up they gave me $250.00 bonus money. They say to get out I must give up the bonus money. No problem I say. Then the ass ****s tell me I have to wager all of my $200.00 next!

Well, I argue with two clowns over this saying how can I bet when your stupid system will not let me. Finally, I get Supervisor Madison who says they will make an exception this one time and after a lot of BS, I finally was able to request a withdrawal. Then I am told this takes up to 8 hours! I tell her I will wait 8 hours and if my money is not back in m account, I report this as fraud to the Bank and call Police.

Story should end here, but WAIT! It actually gets even more convoluted. Sunday morning, 9:00 am, I check my Bank. No refund. I try to log in to start a chat and find I am locked out. M creds no longer work. I find another way to chat (ART) and I say I want to login to check my Withdrawal request and get a popup uninstaller before I call the Bank and Police to report a fraud. I am sent a password reset link and I log in. The chat continues about the refund. He says maybe another 8 hours. I say I will only wait till noon. Then these clowns of Fraud Island send me this:

1 A copy of both sides of your government issued ID - this can be a driver's license, passport or national identity document with a photo.
2 A copy of your self-certified ID. This implies that you send us a photo of yourself holding the identity proof in your hand next to your face. The identity proof can be a government issued ID (driver's license, passport, or any national identity proof).
3 A copy of your proof of address. This could a utility bill (phone, water, gas, electricity, etc.), a bank account statement or a contract of employment/payslip. The issuing date should be within the last three (3) months and all details (name, address and issuing date) must be visible.
4 Copies of the front and back of your registered card . For security reasons, please cover the 3-digit (CVV) security code on the back of the card and the card number except for the first 6 and last 4 digits. Make sure to sign the card in its designated place."

I refuse to send them anything. After much more arguing, they agree to send my refund but refuse to give me proof by way of a confirmation number.

I tell Art I have two words for them, they start with F & Y after they again locked me out of m account on purpose! Since terminating this chat, I have reported this as a Fraud to my Bank and am getting in touch with Law Enforcement.

Lastly, since I use only Mac Computers myself, I thought I would give Cleanmymac a try uninstalling their idiotic plugin. While it removed the App from applications. However, the size of what was removed was minimal.

I then decided to use Thomas Tempelmann's FAF, aka, Find Any File. It turned up over 65 remnants of GeoComply which I then trashed. Thank you Thomas for what has been a steady application since about 1984!

Stay away from these clowns, they are almost as dishonest as Justin Trudeau and Joe Biden, in my humble opinion. I have copies of the chats I had with them, just in case you think I made this up!

I would not have thought it would take a reputable company some 11 days to reply. Additionally, why did no one there out of several I encountered even suggest trying to make that plugin work? Instead, all thy were interested in was finding ways to keep my money. So don't even dare say your sorry!

4 June 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Jessie,

We are sorry to hear that you haven't enjoyed your time on our site. If you are located in Ontario, unfortunately there is no way around using geolocation to access the site and place bets. You will find the same thing no matter which site you sign up for due to the regulation in that province. Additionally, verification is something that is required by all customers for KYC (know your customer). This is standard practice for a reputable online gaming site to ensure that money coming in and money going out is verified for customer security.

Hope this helps,

Sports Interaction

Rated 5 out of 5 stars

Very helpful and quick response

Rylee was very helpful and polite. Great experience

23 May 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Phil,

We are happy to hear that you've had a great experience with us! Thanks for sharing!

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

Hopeful Service

Customer Service Rep Elizabeth seems to be confident that my withdrawals that have been pending will be handled today; Grateful for her help as she stated she will make sure if I check back in around 10:30 that some of these should be processing.

21 May 2024
Unprompted review
Rated 1 out of 5 stars

They signed me up and took my $25 bit…

They signed me up and took my $25 but then I had no access to my account, I cant sign in or even reset the password and all of a sudden now they say ive signed up for the ontario site with an alberta address so figure that out. I'm trying to get my money back and they just keep you jumping through endless hoops. I'm reporting these people for fraud

20 May 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Tyler,

We are sorry to hear that you have had a difficult time with accessing your account. We've tried to reach out to you directly for more information but haven't heard back. Typically, Risk would only temporarily suspend your account if there was some sort of security issue with the account. Usually they will send an email with any requests needed to rectify the issue. This is common practice among online gambling sites to ensure KYC (know your customer).

Hope this helps!

Your Sports Interaction Team

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