Springbok Casino Reviews 

307
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

You guys are shameless people who are running a scam casino which allow players to use bonus and deposit their hard earned money but not let them withdraw if they win. What a shame to say a player can... See more

Company replied

Rated 5 out of 5 stars

Changing review from 4 to 5 out of 5 stars.... Super fast service and response, plus great casino and great game play,.... they are not locally based but they definitely outperform and expone... See more

Company replied

Rated 4 out of 5 stars

Love this casino, lots of bonuses and the virtual assistants are very friendly and helpful have won a lot on this casino and always get extra for your money.

Company replied

Rated 5 out of 5 stars

Springbok Casino has a large variety of games. The promotions are amazing. I love the match deposit bonuses and of course the free bonus spins. Promotions are tops and the customer service Live... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling house
  4. Gambling Service
  5. Gaming services

Written by the company

Springbok Casino is South Africa’s leading online casino, offering a secure, fun, and locally-tailored gaming experience since 2012. With a strong focus on South African players, it brings a uniquely Mzansi vibe to the world of online entertainment. Players can enjoy over 350 high-quality games, including slots, progressive jackpots, and classic table games like blackjack, roulette, and poker. Powered by Real Time Gaming (RTG), the platform delivers smooth gameplay with excellent graphics across both desktop and mobile devices. Springbok Casino is fully optimised for mobile gaming, giving players the freedom to spin and win on the go. Whether you're using Android, iPhone, or Windows, the site runs seamlessly, with no compromise on quality or game variety. The casino supports safe and convenient banking, with local payment options such as EFT, credit/debit cards, and even Bitcoin. All transactions are processed in South African Rands (ZAR), making deposits and withdrawals simple and straightforward. New players can claim up to R11,500 in welcome bonuses, and regular promos include 300% match offers, cashback, and free spins. It’s all designed to keep the excitement going and help players get more out of every bet. With a solid reputation for fast payouts, 24/7 customer support, and fair play, Springbok Casino is a trusted favourite for players across the country.


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(307)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I received my payment.

I received my payment.
Took very long and had to verify stuff.
But did receive it.

24 June 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi again Zelda. Thank you for your update - we are happy to hear that you´ve now received your winnings. Congratulations once again 🥳
Now that your account is verified, you can enjoy fast and secure cashouts. Have fun and good luck in your next session!

Rated 3 out of 5 stars

Communication

Time to time

24 June 2026
Unprompted review
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Reply from Springbok Casino

Hi Simphiwe. Thank you for your message. If you need help with anything, please reach out to customer support directly.

Rated 5 out of 5 stars

The website is easy to navigate

The website is easy to navigate , you are guaranteed coupons,as well as fair bonus which is granted . Fair payouts as well . What id like for them to add would being able to top up with ott vouchers

13 June 2026
Unprompted review
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Reply from Springbok Casino

Hi Nonkululeko. Thank you for your awesome review 🫶 We're glad you've had such an all-around positive experience. We appreciate the recommendation about deposit methods, and will consider the feedback. Wishing you great fun and good luck in the games!

Rated 5 out of 5 stars

Springbok Casino is an online gaming…

Springbok Casino is an online gaming platform that offers an exciting array of casino games with a distinctive South African flair. Known for its user-friendly design, the site makes it easy for players to navigate through a significant selection of slots, table games, and live dealer options. One of the standout features is its focus on fast payouts and excellent customer support, ensuring a smooth gaming experience.

The casino frequently offers generous bonuses and promotions, catering specifically to new players while rewarding loyal customers with continued incentives. Additionally, players can enjoy a variety of banking options, including localized payment methods that enhance accessibility for South African users.

Security is a top priority at Springbok Casino, with advanced encryption technology to protect personal and financial information. The site is licensed and regulated, providing players with peace of mind.

Overall, Springbok Casino is highly regarded in the online gaming community for its engaging games, attractive bonuses, and commitment to player satisfaction, making it a top choice for both new and experienced gamblers alike.

10 June 2026
Unprompted review
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Reply from Springbok Casino

Hi Tebogo. Thank you for your nice and detailed review. We hope you are having a fun and rewarding experience. Enjoy the site and good luck in your games!

Rated 4 out of 5 stars

One of the best online casinos

10 June 2026
Unprompted review
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Reply from Springbok Casino

Hi Tammy. Thank you for your nice review. We are happy to hear that we are amongst the best in your book 🤗 If you have any other feedback or question, please don´t hesitate to let us know. Wishing you great fun in the games!

Rated 1 out of 5 stars

if you think 11 years of being a loyal…

if you think 11 years of being a loyal customer gives you the upper hand, you are sadly mistaken. this casino surely has no compassion or feel nothing for loyal customers. if you don't want to be *****ed over with your winnings, then don't play this casino. very disappointed with them. first time in 11 year win a big amount and then they come with all sorts of rules and regulations which makes no sense at all. what's the point of playing this casino and winning big only for them to change your withdrawal amount, and now you have to withdraw your winnings over 10weeks. I mean that is just insane, who does that. that's why I'm saying loyalty means nothing to them. do yourselves a favour and avoid this casino.

9 June 2026
Unprompted review
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Reply from Springbok Casino

Hi Ashley. We are sorry to hear about your experience. Just to clarify: you should still be able to withdraw your winnings, even if it's over a course of some weeks. We know, this is not how you planned it, but you can enjoy our reliable payouts just like before. We do appreciate your loyalty and thank you for your patience and understanding.

Rated 4 out of 5 stars

I love this casino

I love this casino! They have awesome RTP % I hit several grand jackpots and there are places I’ve played at for years and I still haven’t hit it big like I have over here at springbok. I would definitely recommend that you check it out and see what you think!!!!ok it’s been about a month since I wrote this review and this casino completely changed their tune with me they stopped offering promotions to me they used to send me mail in my inbox every day with freebies and other cool deals…. But they just stopped doing that and they even made the tournaments unavailable to me. All this started after I had a conversation with a customer service representative who told me promotions were only for residents of South Africa. I was very surprised and confused because they didn’t have a problem taking my money ??

16 May 2026
Unprompted review
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Reply from Springbok Casino

Hi Justin. Thank you for your awesome review 💚 Congrats to your many jackpot wins - that's amazing 🥳💰 We wish you many more to come and lots of fun along the way!

Rated 1 out of 5 stars

This is the worse casino games app ever…

This is the worse casino games app ever , I have won R1000 and withdraw R960 but they forfeit my withdrawal because I have violated the rules and it takes 2 days if you withdrawal before you receive your withdrawal, according to them.
I've done a withdrawal and while it was in progress I've tried to redeem a bonus code , so I didn't know it was a violation to do that.
Im pisst off and angry, for this

8 June 2026
Unprompted review
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Reply from Springbok Casino

Hi Leach. We are sorry to hear about your experience. Our Terms clearly outline that mixing balances this way is against the rules. When you have a positive balance, it is possible to play with it, there is no need to add a coupon or a deposit on top. We understand that this was frustrating to you and we hope that everything is clear. If you are ever unsure or need more help, please reach out to our customer support team.

Rated 1 out of 5 stars

I won then i withdrew the first 25000…

I won then i withdrew the first 25000 becuase of the limit. Then 1 week later i tryed to withdraw again they decided to change my withdraw limit to 3000 without telling me why or even that they doing this. So i cannot get the rest of my winning unless i only do 3000 per a week. When i asked them about this they did not reply and the online support just keep evading the question saying that i can withdraw my money. Ye i can sure but i have 50k to withdraw so basicly thats 16 weeks i have to wait for my winnings.

5 June 2026
Unprompted review
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Reply from Springbok Casino

Hi Trevor. Thank you for your message. We are sorry to hear about your frustration. Withdrawal limits might change based on player activity, however, such changes are not permanent.
We are committed in continuing to provide you with secure and reliable payouts. Thank you for your understanding and patience.

Rated 5 out of 5 stars

Far the best online casino

Far the best online casino , strongly recomended

1 March 2026
Unprompted review
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Reply from Springbok Casino

Hi Franna. Thank you for your wonderful review 💚We are happy to hear that we are the number one online casino in your book. Enjoy the site and best of luck!

Rated 2 out of 5 stars

Milking winnings back

I have been a loyel player for years. Last year I Al of a sudden could not get any bonus or Cashback or tournaments. Numbers time I asked about it and got a pre written message stating they review regularly. This is for months now and still no feedback. Do the first want to milk the winnings back before I can get them again because that's sneaky
Lente

3 June 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Nadea. We are sorry to hear about your experience. Bonus eligibility can change based on player activity and like we´ve communicated before, the accounts are reviewed regularly. We understand that this must be frustrating and we hope that you still enjoy the casino. Wishing you good luck in your games!

Rated 3 out of 5 stars

I'm worried guys

I'm worried guys , I have been waiting to long for my account to be verified . And I won and still can't withdraw. After looking at these negative reviews, iam also doubting that I will get my winnings . And I had a nice experience with this casino honestly . I have recommended it to a few of my friends . Because I really enjoyed it .. But with this long wait to be verified , and can't get my winnings .. I'm honestly starting to doubt this casino . And all I see is bad reviews with people having the same problem I have.. please springbok explain Kind Regards

27 May 2026
Unprompted review
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Reply from Springbok Casino

Hi Chantelle. We are sorry to hear that you are worried.
Our initial verification process is an important step in safeguarding your account and winnings so that you can enjoy secure deposits, withdrawals and game play.
If you have submitted your documents, we kindly ask for your continued patience so our colleagues can process them. Rest assured, we will notify you as soon that is done.
If you have any further questions or concerns, please feel free to reach out to our team directly.

Rated 1 out of 5 stars

Why does FICA TAKES SO LONG TO BE…

Why does FICA TAKES SO LONG TO BE APPROVED?? I did my FICA on Friday still waiting

25 May 2026
Unprompted review
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Reply from Springbok Casino

Hi Siyeka. We are sorry to hear about your frustration. Account verification is instantaneous in most cases. However, when additional manual review is needed, this might take a few days. Our team who review documents do not work on weekends. We thank you for your understanding and appreciate your continued patience. If you need any more information or help, please reach out to our customer service team.

Rated 1 out of 5 stars

This company is a scam

This company is a scam. Its been more than two weeks since I have waited for a payout. The agent promise to revert with answers and several emails later, I still do not have any feedback. Secondly, they are not a south african platform which is clear from the manner in which the agents speak and using a swift code for payouts is a dead giveaway.

Don't play on Springbok casino, its a scam

23 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi KUDUS. We are sorry to hear that you feel this way and for giving us the opportunity to clarify what is happening. We have processed and sent your withdrawal on the 15th May. You contacted us on the 21st to let us know that you have not received this, so we reached out to the payment processor to investigate. Rest assured, that as soon as we hear back from them, we will reach out to you in an email. Thank you for your patience and understanding. We hope to have this solved for you soon.

Rated 5 out of 5 stars

Great and relaxing and good discounts


Great and relaxing and good discounts

19 May 2026
Unprompted review
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Reply from Springbok Casino

Hi Vernon. Thank you for your nice review. We are happy to hear that you find the experience relaxing and enjoy our bonuses. Have fun on the site and good luck in your games!

Rated 5 out of 5 stars

I enjoy playing the fun games the site…

I enjoy playing the fun games the site has to offer, and there a new game y0u can make y0ur wildest dreams come true, there are a lot of promotions and rewards to be won.

16 May 2026
Unprompted review
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Reply from Springbok Casino

Hi mkhutatso. Thank you for your nice message. We hope our games will keep making your dreams come true 🤩Good luck in your next session and have fun!

Rated 5 out of 5 stars

Best casino games ever big Ups to all…

Best casino games ever big Ups to all of you

15 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Romano. Thank you for your nice feedback and showing love 🫶 We are delighted to hear that you enjoy our games. Have fun and good luck in them!

Rated 5 out of 5 stars

Trustworthy platform and really Legit

Trustworthy platform and really Legit

14 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Adriaan. Thank you for your review. We are proud and honored to have earned your trust. Enjoy the casino and good luck in your next session! 🍀

Rated 1 out of 5 stars

Credit/ Debit card information

Sharing your front and back information of your credit/debit card is extremely risky. That information can be used to drain your bank account.

12 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Kenneth. Thank you for your message. We fully understand your concern and would like to clarify, that only your full name, the expiration date, the first 8 and last 4 digits of the card number should be visible on the picture. The CVV code and the remaining digits can be blurred out or covered for security. If you have any other concerns or questions, our team is happy to help you.

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