You guys are shameless people who are running a scam casino which allow players to use bonus and deposit their hard earned money but not let them withdraw if they win. What a shame to say a player can... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
You guys are shameless people who are running a scam casino which allow players to use bonus and deposit their hard earned money but not let them withdraw if they win. What a shame to say a player can... See more
Company replied
Changing review from 4 to 5 out of 5 stars.... Super fast service and response, plus great casino and great game play,.... they are not locally based but they definitely outperform and expone... See more
Company replied
Love this casino, lots of bonuses and the virtual assistants are very friendly and helpful have won a lot on this casino and always get extra for your money.
Company replied
Springbok Casino has a large variety of games. The promotions are amazing. I love the match deposit bonuses and of course the free bonus spins. Promotions are tops and the customer service Live... See more
Company replied
Springbok Casino is South Africa’s leading online casino, offering a secure, fun, and locally-tailored gaming experience since 2012. With a strong focus on South African players, it brings a uniquely Mzansi vibe to the world of online entertainment. Players can enjoy over 350 high-quality games, including slots, progressive jackpots, and classic table games like blackjack, roulette, and poker. Powered by Real Time Gaming (RTG), the platform delivers smooth gameplay with excellent graphics across both desktop and mobile devices. Springbok Casino is fully optimised for mobile gaming, giving players the freedom to spin and win on the go. Whether you're using Android, iPhone, or Windows, the site runs seamlessly, with no compromise on quality or game variety. The casino supports safe and convenient banking, with local payment options such as EFT, credit/debit cards, and even Bitcoin. All transactions are processed in South African Rands (ZAR), making deposits and withdrawals simple and straightforward. New players can claim up to R11,500 in welcome bonuses, and regular promos include 300% match offers, cashback, and free spins. It’s all designed to keep the excitement going and help players get more out of every bet. With a solid reputation for fast payouts, 24/7 customer support, and fair play, Springbok Casino is a trusted favourite for players across the country.
South Africa
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received my payment.
Took very long and had to verify stuff.
But did receive it.

Reply from Springbok Casino
I like all The bonus and The have Great support.

Reply from Springbok Casino
The website is easy to navigate , you are guaranteed coupons,as well as fair bonus which is granted . Fair payouts as well . What id like for them to add would being able to top up with ott vouchers

Reply from Springbok Casino
Springbok Casino is an online gaming platform that offers an exciting array of casino games with a distinctive South African flair. Known for its user-friendly design, the site makes it easy for players to navigate through a significant selection of slots, table games, and live dealer options. One of the standout features is its focus on fast payouts and excellent customer support, ensuring a smooth gaming experience.
The casino frequently offers generous bonuses and promotions, catering specifically to new players while rewarding loyal customers with continued incentives. Additionally, players can enjoy a variety of banking options, including localized payment methods that enhance accessibility for South African users.
Security is a top priority at Springbok Casino, with advanced encryption technology to protect personal and financial information. The site is licensed and regulated, providing players with peace of mind.
Overall, Springbok Casino is highly regarded in the online gaming community for its engaging games, attractive bonuses, and commitment to player satisfaction, making it a top choice for both new and experienced gamblers alike.

Reply from Springbok Casino
if you think 11 years of being a loyal customer gives you the upper hand, you are sadly mistaken. this casino surely has no compassion or feel nothing for loyal customers. if you don't want to be *****ed over with your winnings, then don't play this casino. very disappointed with them. first time in 11 year win a big amount and then they come with all sorts of rules and regulations which makes no sense at all. what's the point of playing this casino and winning big only for them to change your withdrawal amount, and now you have to withdraw your winnings over 10weeks. I mean that is just insane, who does that. that's why I'm saying loyalty means nothing to them. do yourselves a favour and avoid this casino.

Reply from Springbok Casino
I love this casino! They have awesome RTP % I hit several grand jackpots and there are places I’ve played at for years and I still haven’t hit it big like I have over here at springbok. I would definitely recommend that you check it out and see what you think!!!!ok it’s been about a month since I wrote this review and this casino completely changed their tune with me they stopped offering promotions to me they used to send me mail in my inbox every day with freebies and other cool deals…. But they just stopped doing that and they even made the tournaments unavailable to me. All this started after I had a conversation with a customer service representative who told me promotions were only for residents of South Africa. I was very surprised and confused because they didn’t have a problem taking my money ??

Reply from Springbok Casino
This is the worse casino games app ever , I have won R1000 and withdraw R960 but they forfeit my withdrawal because I have violated the rules and it takes 2 days if you withdrawal before you receive your withdrawal, according to them.
I've done a withdrawal and while it was in progress I've tried to redeem a bonus code , so I didn't know it was a violation to do that.
Im pisst off and angry, for this

Reply from Springbok Casino
I won then i withdrew the first 25000 becuase of the limit. Then 1 week later i tryed to withdraw again they decided to change my withdraw limit to 3000 without telling me why or even that they doing this. So i cannot get the rest of my winning unless i only do 3000 per a week. When i asked them about this they did not reply and the online support just keep evading the question saying that i can withdraw my money. Ye i can sure but i have 50k to withdraw so basicly thats 16 weeks i have to wait for my winnings.

Reply from Springbok Casino
Far the best online casino , strongly recomended

Reply from Springbok Casino
I have been a loyel player for years. Last year I Al of a sudden could not get any bonus or Cashback or tournaments. Numbers time I asked about it and got a pre written message stating they review regularly. This is for months now and still no feedback. Do the first want to milk the winnings back before I can get them again because that's sneaky
Lente

Reply from Springbok Casino
I'm worried guys , I have been waiting to long for my account to be verified . And I won and still can't withdraw. After looking at these negative reviews, iam also doubting that I will get my winnings . And I had a nice experience with this casino honestly . I have recommended it to a few of my friends . Because I really enjoyed it .. But with this long wait to be verified , and can't get my winnings .. I'm honestly starting to doubt this casino . And all I see is bad reviews with people having the same problem I have.. please springbok explain Kind Regards

Reply from Springbok Casino
Why does FICA TAKES SO LONG TO BE APPROVED?? I did my FICA on Friday still waiting

Reply from Springbok Casino
This company is a scam. Its been more than two weeks since I have waited for a payout. The agent promise to revert with answers and several emails later, I still do not have any feedback. Secondly, they are not a south african platform which is clear from the manner in which the agents speak and using a swift code for payouts is a dead giveaway.
Don't play on Springbok casino, its a scam

Reply from Springbok Casino
Great and relaxing and good discounts

Reply from Springbok Casino
I enjoy playing the fun games the site has to offer, and there a new game y0u can make y0ur wildest dreams come true, there are a lot of promotions and rewards to be won.

Reply from Springbok Casino
Best casino games ever big Ups to all of you

Reply from Springbok Casino
Trustworthy platform and really Legit

Reply from Springbok Casino
Sharing your front and back information of your credit/debit card is extremely risky. That information can be used to drain your bank account.

Reply from Springbok Casino
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.