Springbok Casino Reviews 

310
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

You guys are shameless people who are running a scam casino which allow players to use bonus and deposit their hard earned money but not let them withdraw if they win. What a shame to say a player can... See more

Company replied

Rated 5 out of 5 stars

Changing review from 4 to 5 out of 5 stars.... Super fast service and response, plus great casino and great game play,.... they are not locally based but they definitely outperform and expone... See more

Company replied

Rated 5 out of 5 stars

Springbok Casino has a large variety of games. The promotions are amazing. I love the match deposit bonuses and of course the free bonus spins. Promotions are tops and the customer service Live... See more

Company replied

Rated 4 out of 5 stars

I've only experienced good things on this site but what keeps me from making real money deposits are the big deposits required .This in the eyes of an amateur casino games player,trying to win money... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling house
  4. Gambling Service
  5. Gaming services

Written by the company

Springbok Casino is South Africa’s leading online casino, offering a secure, fun, and locally-tailored gaming experience since 2012. With a strong focus on South African players, it brings a uniquely Mzansi vibe to the world of online entertainment. Players can enjoy over 350 high-quality games, including slots, progressive jackpots, and classic table games like blackjack, roulette, and poker. Powered by Real Time Gaming (RTG), the platform delivers smooth gameplay with excellent graphics across both desktop and mobile devices. Springbok Casino is fully optimised for mobile gaming, giving players the freedom to spin and win on the go. Whether you're using Android, iPhone, or Windows, the site runs seamlessly, with no compromise on quality or game variety. The casino supports safe and convenient banking, with local payment options such as EFT, credit/debit cards, and even Bitcoin. All transactions are processed in South African Rands (ZAR), making deposits and withdrawals simple and straightforward. New players can claim up to R11,500 in welcome bonuses, and regular promos include 300% match offers, cashback, and free spins. It’s all designed to keep the excitement going and help players get more out of every bet. With a solid reputation for fast payouts, 24/7 customer support, and fair play, Springbok Casino is a trusted favourite for players across the country.


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(310)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best casino games ever big Ups to all…

Best casino games ever big Ups to all of you

15 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Romano. Thank you for your nice feedback and showing love 🫶 We are delighted to hear that you enjoy our games. Have fun and good luck in them!

Rated 5 out of 5 stars

Trustworthy platform and really Legit

Trustworthy platform and really Legit

14 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Adriaan. Thank you for your review. We are proud and honored to have earned your trust. Enjoy the casino and good luck in your next session! 🍀

Rated 1 out of 5 stars

Credit/ Debit card information

Sharing your front and back information of your credit/debit card is extremely risky. That information can be used to drain your bank account.

12 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Kenneth. Thank you for your message. We fully understand your concern and would like to clarify, that only your full name, the expiration date, the first 8 and last 4 digits of the card number should be visible on the picture. The CVV code and the remaining digits can be blurred out or covered for security. If you have any other concerns or questions, our team is happy to help you.

Rated 5 out of 5 stars

When trying to lock in or claim my…

When trying to lock in or claim my bonus it declines

12 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Simphiwe. We appreciate that you left us 5 stars 💚 If you are having issues logging in or using a bonus, please get in touch with our customer support - they can check on your account and assist you on the spot. We hope your issues will get resolved soon.

Rated 5 out of 5 stars

Easy wins amd easy deposits love the…

Easy wins amd easy deposits love the games

1 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi again Anushka. Thank you for your great feedback 🫶We are happy to hear that you find depositing and withdrawing easy and love the games. Have lots of fun and good luck!

Rated 1 out of 5 stars

Unable to verify valid ID Document

Over the past week, I have been sent from pillar to post between the documents team and customer support while trying to verify my account in order to withdraw my funds.

I am a South African citizen using a valid green South African ID booklet, which is still a legal and accepted form of identification. However, your automated verification system repeatedly rejects it, claiming that certain details cannot be seen clearly.

I have attempted the verification process more than 20 times. The problem is not the quality of the document itself, but rather the way the “verification centre” captures the image. No matter how carefully the booklet is positioned, the system takes the photo from too far away, resulting in poor resolution and unreadable details.

I have emailed the support and documents teams multiple times, including screenshots showing exactly what the captured image looks like, trying to explain that this issue is caused by the system and not by me submitting poor-quality photos. Despite this, I continue to receive the same generic responses: “try again,” “adjust brightness,” “take a clearer photo,” or “use another device.” I have already done all of this without success.

I also provided a valid driver’s licence, yet I was informed it is not accepted, even though the website suggests otherwise. My proof of address was successfully approved, and I passed the liveness test without issue.

At this stage, after five days of going in circles, I do not believe it is unreasonable to request a manual verification of the documents I have already submitted. Other casinos and financial institutions are able to manually review documents when automated systems fail, so I do not understand why this cannot be done here.

The most frustrating part is not even the delay itself, but the apparent unwillingness to properly assist or escalate the matter. I simply want my account verified so I can access my withdrawal, yet I keep being sent in circles with no real resolution.

4 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Hildegonda. We are sorry to hear about your experience.
We usually ask to try again with the automated system, because this should be faster for you, however, we know how frustrating it can be if that doesn't work as it should.
Rest assured, our team will do their best to have this resolved for you as soon as possible.
Thank you for your patience and cooperation.

Rated 1 out of 5 stars

Michael77777 i played through 15,000 2…

Michael77777 i played through 15,000 2 days of playing and won 552.00 when time to payout they took 3 days to tell me they not taking new sign ups from our area US. I feel it was scam beware of this site can't be trusted

8 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi wickhamm. We are sorry to hear about your experience. We would like to look into what happened if you provide us some more information to the email we've sent through Trustpilot. Please don't post your personal details publicly in the review.

Rated 5 out of 5 stars

Great online platform

Great online platform, interactive and pays!

1 May 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Celeste. Thank you for your nice review 🫶 We wish you lots of fun and good luck in the casino. Happy gaming!

Rated 5 out of 5 stars

Good experience

Had a great run getting to know the various games, styles and payouts. There have been teeth grinders😅 but at the end when it came to the withdraw process, it was pretty seemsless. Payout was within 2 days for me.

29 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Jaco. Thanks for sharing your experience and congrats on your winnings 🥳 A little excitement can be fun. Wishing you continued good luck and happy gaming!

Rated 5 out of 5 stars

Quality and ease of experience on the…

Quality and ease of experience on the platform is incredibly impressive. Springbok Casino is an epitome of Innovation and excitement in the industry. Unequivocally I recommend it to anyone.

24 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Tsip Tstip. Thank you for your awesome review 🥳 We´re glad to have left such a great impression on you and hope to continue providing you with a fun and rewarding casino experience. Happy gaming!

Rated 4 out of 5 stars

I've only experienced good things on…

I've only experienced good things on this site but what keeps me from making real money deposits are the big deposits required .This in the eyes of an amateur casino games player,trying to win money rather than lose it....well I might be a mouse but a mouse with a house...maybe the deposit requirements should be smaller and then there's the deposit methods....could we make use of 1voucher,ott, bluvoucher,etc
Crypto is all good but for those that need some information education,it all sounds to good to be real.Well this a 23 yrs old perspective on one of SAs greatest app

8 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Migien. Thank you for your good review and the feedback about deposits. We always aim to expand the methods available so that everyone can find something they like and are comfortable with. If you decide to try crypto and need help with it, just let us know. We´re happy to send an email with the guidelines.

Rated 5 out of 5 stars

good promotions

good promotions
fast service
legit

22 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Lennardt. Thank you for your awesome feedback about our bonuses and customer support. We hope you´re having a blast on the site. Enjoy!

Rated 5 out of 5 stars

The most rewarding casino there is

The most rewarding casino there is

20 February 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Marcel. Thank you for your awesome review 🤑 Wow - most rewarding is a great title and honor for us. We wish you lots of wins and great fun along the way.

Rated 5 out of 5 stars

I thought it was another scam app but…

I thought it was another scam app but it's extremely nice

17 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Odette. Wow 💚 Thank you for your lovely message. That´s awesome to hear that we were able to earn your trust. It is difficult to find the reliable places when it comes to online casinos for sure. We wish you a fun gaming experience and best of luck!

Rated 5 out of 5 stars

Easy withdrawels

Easy deposits, easy withdrawels.Great service

15 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Richard. Thank you for your wonderful review 🥳 We are happy to hear that you find depositing and withdrawing easy and our service helpful. Have fun on the site and good luck in your games!

Rated 5 out of 5 stars

The rewards and bonuses.

The rewards and bonuses.

8 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Dineo. Thank you for your great feedback. We're glad you enjoy our bonuses. Have fun in the casino!

Rated 5 out of 5 stars

Everything is legit

Everything is legit, no worrying about weather or not its dodge and the support is top grade.

Website is very easy to navigate and there is not annoying ads and crap everywhere.

Awe

13 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Ricardo. Thanks for the awesome review. We are glad to hear that we´ve earned your trust and we are committed providing the same level of service going forward. Enjoy the casino and best of luck in your next session! 🍀🎰💰

Rated 3 out of 5 stars

I deposit 250 but did not get free…

I deposit 250 but did not get free spins winning was good the first time after that I'm just playing

9 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Kashiefah. Thank you for your feedback. If there was a promotion you were not able to redeem, please reach out to our support team and they can look at your eligibility. We hope you'll enjoy the casino and hit some nice winnings 😉🍀

Rated 5 out of 5 stars

So many cool games

So many cool games, friendly support abs local is lekker. Just need easier deposit method

6 April 2026
Unprompted review
Springbok Casino logo

Reply from Springbok Casino

Hi Christell. Thank you for your great review and the feedback. We always aim to expand our deposit methods - hopefully you will fine one that suits your needs. It´s great to hear that you enjoy our games and find the customer support helpful. Have lots of fun and good luck! 🍀

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look