Sentinel Security Life Insurance Reviews 

120
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Sentinel has just become terrible to work with, long hold times and then when you get on a call after the long hold the calls drop (happened frequently)and they don't call you back! Especially when s... See more

Rated 1 out of 5 stars

I have an inherited IRA in a fixed rate CD. I'm taking semi annual RMDs. I wanted to take one of my distributions 2 months early. I filled out the paperwork but they would not send it to me. Each t... See more

Rated 1 out of 5 stars

Client needed a distribution. We asked for the total surrender charges and net amount client would get and they didn't not mention an additional market value adjustment. When they heard about the co... See more

Rated 1 out of 5 stars

Horrible customer service over the phone and via email. No one cares at this company about you. My mother in-law died so my wife decide to liquidate the annuity. The 1099 Sentinel issued was incorr... See more

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1.1

Bad

TrustScore 1 out of 5

120 reviews

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1-star

No recent history of asking for reviews

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1.1

All reviews

(120)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Beneficiary

We should be able to designate an amount to our beneficiaries not just a percentage. This will allow insureds to leave a certain amount of money to individuals for estate purposes.

4 February 2017
Unprompted review
Rated 4 out of 5 stars

Good Company

Overall very competitive and generally personnel are helpful.
I feel they could use an upgrade in technology.

3 February 2017
Unprompted review
Rated 5 out of 5 stars

good experiance with policicies

I have written several policies with Sentinel Security and they were handled promptly and professionally. When I call for agent support the call is routed to the correct person who is professional and courteous .

3 February 2017
Unprompted review
Rated 5 out of 5 stars

My Experience with Sentinel Security Life

Good competitive products and when I need service from their office I can call and get someone to help me out. They have always made sure any concern or question I had has been answered or resolved

3 February 2017
Unprompted review
Rated 1 out of 5 stars

Poor disclosure and poor management

Client needed a distribution. We asked for the total surrender charges and net amount client would get and they didn't not mention an additional market value adjustment. When they heard about the concern. No return phone call came from manager. I had to follow up to find out that even though they did not disclose all the fees correctly, they still would do nothing to help resolve the issue. I would never place my business with this organization again

3 February 2017
Unprompted review
Rated 4 out of 5 stars

Good for what it is

The products are good for what they offer but could have more variety. Prices have gotten a little high on some products making them less appropriate in certain markets.

3 February 2017
Unprompted review
Rated 5 out of 5 stars

Sentinel Fixed Annuity

I purchase a fixed annuity with Sentinel Life Insurance Company two years ago and the returns have been great. I've made 6% per year and the banks were paying me nothing where I had the money prior plus I don't have to worry about the stock market crashing like with my 401k.

I retire next year and look forward to moving my 401k into another Sentinel annuity.
Edward Jamieson
villagiotwo @ aol.com

3 February 2017
Unprompted review

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