Starbox Collectables Reviews 

63
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast shipping service, noting that orders arrive promptly, safely, and in pristine condition across various locations. Consumers also deeply appreciate the careful and secure double-boxed packaging, which ensures that delicate collectible products are thoroughly protected during transit. However, some people mentioned that arrival times were occasionally uncertain or longer than expected, while a few noted minor packaging flaws. Despite these occasional delivery and packaging issues, buyers consistently remain overwhelmingly happy with the overall quality of the rare items and the very helpful communication received.

What people talk about most

Product

Consumers find the product experience to be exceptionally positive, praising the amazing quality and the fact... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting rapid and prompt shipping... See more

Quality

Users describe positive satisfaction with quality, highlighting amazing products and superb conditions upon... See more

Service

Reviewers highlight positive aspects of service, noting that it is very quick and efficient. Customers... See more

Order

People report positive experiences with order, highlighting fair pricing and great quality. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an order placed and unfortunately they did not have enough stock but they emailed and explained the issue and arranged the refund which came through quickly. I then placed another order on the sam... See more

Company replied

Rated 5 out of 5 stars

I was looking for a specific piece of Godzilla merch that was sold out elsewhere when I stumbled across Starbox Collectables. They luckily had it in stock so I quickly purchased it with the hope it wo... See more

Rated 5 out of 5 stars

Amazing service soooooooo happy with my wizard of oz items one very happy customer fast delivery great website to find what your looking for. So happy to add more to my wizard of oz/wicked collection... See more

Company replied

Rated 5 out of 5 stars

As a Mint on Card collector, I’m incredibly impressed with the care taken in shipping these MOTU figures. They were double-boxed with plenty of protective wrapping, ensuring the original packaging arr... See more


Company details

  1. #49 of 109 best companies in Toy shop
  2. #78 of 138 best companies in Collectibles Shop

Written by the company

UK based independent pop culture retailer offering the latest action figures, collectables, replicas and more from some of the biggest franchises around. Featuring top brands like Super7, McFarlane Toys, Mattel and Hasbro, you’re sure to find your next collectable with us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A fantastic experience with Starbox Collectables

A fantastic experience with Starbox Collectables. I managed to pre-order an action figure that was sold out everywhere else, and it was a smooth and straightforward transaction. The price was great, and the item arrived on time and well packaged. I'll certainly be a returning customer.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Top company to purchase from

I placed an order for some MOTU Origins and McFarlane Super Powers figures that are hard to acquire in the UK. The order received came very well packaged and exactly as described, with the order status updated each step of the way.

I would not hesitate to order from again! Some really good prices too.

31 July 2025
Rated 5 out of 5 stars

Amazingly Surprised

Had never heard of this retailer before but when some great deals came up I thought I'd give it a shot. Well packaged, quickly shipped, and great value. Look forward to shopping with them again

24 June 2025
Rated 5 out of 5 stars

Great value, fast delivery!!

The price of the DC Super Powers Lobo action figure was great value as was the delivery charge. This was a pre-order item scheduled for release in April and was dispatched very quickly once it was available. I would not hesitate to use Starbox again and highly recommend them to any collector of action figures.

8 April 2025
Starbox Collectables logo

Reply from Starbox Collectables

Thank you for such a lovely review! I'm so glad you're pleased with your item. Thank you for shopping with us. Warm regards, SC.

Rated 5 out of 5 stars

The customer service from this website…

The customer service from this website was second to none I made an order which unfortunately the courier messed up but when I approached the owner of this company he couldn't have been more helpful no arguing no complaining nothing put a replacement order in the post that same day and said that he'll deal with the courier at a later date for such a small company the customer service was exceptional and larger companies could really do with taking note. I would definitely deal with again

23 February 2023
Unprompted review

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