Starfury Conventions Reviews 

526
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and volunteers for their exceptional friendliness, helpfulness, and professional approach, which significantly contributes to a welcoming atmosphere. Many people highlight the events as well-organized, smooth, and enjoyable, with guests actively engaging and providing entertaining experiences. Reviewers often appreciate the calm pace, clear scheduling, and efficient handling of autographs and photo opportunities, making for a fantastic overall experience. However, some customers also noted issues with staff conduct, describing some as rude, unhelpful, or aggressive, and observed poor treatment regarding accessibility. A few other people also felt that communication was vague or inconsistent, with some emails and messages going unanswered. Additionally, some reviewers reported negative experiences with social media interactions, including being removed from groups for sharing critical opinions, and found the event format outdated or talks unengaging.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their approachability, friendliness, and... See more

User experience

Customers had positive experiences with user experience, with many reviewers praising the organization,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the approachable, friendly, and... See more

Holidays

Users describe positive interactions with holidays, with many reviewers having a fantastic time at events... See more

Social media

Customers consistently note ambiguous experiences with social media, with many expressing frustration over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've attended a number of Starfury events over the years and never had a problem that wasn't of my own making. Over the past few years I have needed to take advantage of their accessibility and... See more

Rated 5 out of 5 stars

We attended warp 1 and warp 2 - both were excellent star trek conventions with a good selection of stars from across the 90s and modern trek. As a hotel con, it is a bit different to a comic con s... See more

Rated 5 out of 5 stars

My husband & I have now been to three Starfury events so Warp2 was our fourth. They are the the best cons ever. We have been to other Trek cons & they were no where near as friendly. Warp2 had grea... See more

Rated 5 out of 5 stars

Great Events. I've only had the chance to partecipate at One Vampire Ball and the recent Warp 2, but given the possibility, I'd definitely come to another event by Starfury. Staff and guests have bee... See more


Company details

  1. Event ticket seller

Information provided by various external sources

The UK's no. 1 organiser of genre TV and Sci-Fi conventions.


Contact info

3.8

Great

TrustScore 4 out of 5

526 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.8

All reviews

(526)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

First real convention I’ve been to

First real convention I’ve been to, and it was pretty well organised. All the stewards that were present were lovely and approachable if I had any questions, and the overall experience was genuinely enjoyable from start to finish. (Ascension)

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Starfury Conventions

I had never heard of Starfury until 2017 and have been going ever since then, the staff are very friendly and extremely helpful and for the first time I volunteered this year at Crossroads 10 and I have to say it was a fabulous experience and just shows how much work Sean Harry and his staff put into every event not just this one. Best and the only convention I will ever go to.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING AS PER!!

OUTSTANDING!
I consider myself to be a convention veteran now as i have attended cons since *the company that shall not be named* A12 - A18 then when that company went to the fritz in comes mr sean harry with *Crossroads* phew says we - this sounds brilliant. Since then we have been to every Crossroads! The whole weekend from start to finish is amazin! The staff especially access team are amazin and wonderfull i cannot express how helpful they are. When we attended crossroads 8 we got a call late sat stating my mum had taken a turn for the worst so sun morning myself an my daughte rflew round for autos an to pick up photos. My friend who was stewarding went into superhero mode an collected said photos for me and we rushed home to falkirk. We lost mum a week later. The crossroads family are just that...a family...2 of our friends even came to mums funeral which was really appreciated. Fast forward to crossroads 10 - we wer taking our elderly aunt on the yearly jaunt to Nairn and it fell on Crossroads dates - sooo unhappy. Alas our aunt got the dread news that she had *C* and fell ill 4 weeks before crossroads and insisted we go - there was about 18 tix left and i hadnt even applied for access!! 😱😳 panic mode - got the tickets an emailed helen and everything sorted with 2 weeks to go - Bloody Brilliant as Ron weasley would say. Was a very emotional event as we should have been on holiday with our aunt but e erythi g as per usual went to plan - we met up with all our friends and really enjoyed the event....even mishas secret gathering hahahaha which was hillarious! Panels photos all were amazin....missed autos this time as we were out for dinner so will do that next Apr 👍🤩

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Intimate Conventions

Brilliant. We have been to 6 conventions so far and have tickets to Enchanted 6, Crossroads 11, then Highlanders 9.
Im disabled and couldn't manage a huge convention, but these are perfect.
The way they set up the convention over the main 2 days means you will miss nothing. The panels are brilliant and the next day they are reversed in order so you can see them all and get your autographs too. With photos in the morning. It's definitely worth going Gold if you can for the Friday night meet & greet, plus extra autographs included as even the standard ticket has some autographs free.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Starfury Crossroads

Starfury Crossroads was my first ever convention and I have been to each one ever since.
Very well organised! Staff always on hand to help guise you or if you have any questions.
Most Stewards are very knowledgeable (obviously have experience) I have also been a steward and tried to be as helpful as possible.
They are strict with the rules of no video or audio recording (which is in the contract for all guests) to help them feel more relaxed and open to share. Take all the pics you want!
The panels are good and mostly good questions are asked.
The prices for what you get are a bargain. There is no pressure to buy extras and recently they have added a small merch stall.
The Supernatural fan base has always been welcoming and kind in my experience.
Sean is great at replying in the Facebook groups considering his schedule and running his business.

Alot of queueing, but that how it goes with conventions.
The parties are fun and the cos plays look amazing!

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent events!

Starfury always put on an excellent event! Whether you're a first timer or an old hand, you will be welcomed warmly, and will be guaranteed a great time. Great pricing (one of the cheapest conventions around), fantastic guests, excellently organised, and plenty of staff/stewards to help you out.

* The only issue you will have is that they become addictive! 😂

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing convention experience.

Crossroads was an amazing convention to attend on my own. I felt well informed and supported by the organisers and stewards and everything just ran smoothly. Thankfully previous attendees also kept us newbies up to speed on all the important details.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Crossroads 10 convention

I have just attended Crossroads 10, this being my 12th convention with Starfury, and I cannot praise them highly enough! They always have amazing guests and well organised photo and auto queues, even when it's very busy. The staff and volunteers are always friendly and helpful, even when under pressure. I will continue to attend and enjoy Starfury Conventions and always recommend them to people who haven't experienced them before.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Starfury crossroads 10

Been going to starfury events since crossroads 7 and all I can say is they never fail to be a great experience,
The staff n stewards are always helpful,
Had a amazing time at cr7,8,9 & 10 and looking forward to cr11

9 May 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars!! ⭐️⭐️⭐️⭐️⭐️

I’ve gone to 4 Starfury conventions so far, my most recent one was Crossroads 10 and I have to say it’s an absolute amazing experience. I always have an brilliant time! The owner of the events Sean, is very professional and always gets the most amazing guests for the fans.
Conventions can be a very busy affair with getting all your photos and autographs but Sean and his team run a smooth ship. You have nothing to worry about, you will get to everything you have planned.
I would totally recommend Starfury to anyone wanting to get bitten by the convention bug. You will have an excellent time meeting your favourite actors and also making new friends too. 😊😊😊😊😊😊

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic con to go to!

I have been going to Starfury events since 2023. Well organised, reasonable prices. Easy to tickets. I have also had the pleasure of Stewarding 3 times and it's been an amazing experience. Staff are friendly and so is the organiser. Great guest lineups every time!

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Fab event

The staff are fantastic, especially the ones who run the autographs.

I go to a lot of conventions, and Starfury really stands out. They are very well organised and provide a more personal touch.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Meticulous and awesome.

The events are ran meticulously so that no one misses anything. The stewards are caring and supportive of anyone with needs. I've never been to a better convention.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Always the highlight of my year

Always the highlight of my year! There's a family feel to these events, everyone looks out for each other, no matter their walks of life everyone is accepted wholly.

Prices are brilliant for what you get, it's the cheapest I've seen it. The guests are always top notch.

Location is perfect! You got everything you need in close proximity.

I truly love starfury, I've attended many events over the years, lost count. I'm all booked in for the next one 💕

16 May 2025
Unprompted review

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