Starfury Conventions Reviews 

Why does Starfury not publish the name and contact details of the legal entity who organises the events. Is it a sole trader, limited company, partnership, etc? Most reputable businesses and organisations publish details of the operating organisation on their website on an “about us” or “contact” page. Starfury have only an “anonymous” email address and in no way identify who you are about to spend or transfer money to, let alone the organisation or legal body that hold insurance for public events and or future liability. I for one am very wary about trading with an unknown entity whatever shape or form it is. It is far too risky for me to even consider. It could be a genuine oversight, if so I suggest they take note of best practice and update their details on their website and all social media, as opposed to remaining anonymous with all of the negative connotations that it implies. General safety advice: please beware of anyone / social media / website trading or taking money anonymously. Worst case anonymous trading could be fraudulent leading to loss of money or theft of personally identifiable information that could be used for identity theft, fraud, or worse.

Great line up for guests. However, staff were rude, the whole event was very poorly organised and it has put me off wanting to attend another starfury event. The staff were not helpful, seemed too stressed and there was no clear system for what was happening for events and the schedule. Overall very disappointed

I’ve never net such rude stewards

The lineup was a perfect mix of well-known artists and emerging talents, providing a platform for diverse musical styles. The atmosphere was electric, with vibrant decorations and food stalls offering an array of delicious options. The staff was incredibly friendly and helpful, ensuring that everyone felt welcome and had an amazing time. I can’t wait to see what they come up with next!

Well run and a great line up of guests, arranged by a team who clearly care about the attendees.

CROSSROAD 9 was my first time at a Starfury Convention and I really did enjoy it. Everyone was so friendly and the guests were amazing. It was just great. Can't wait for the next one ❤️

My sister and me have been going to Starfury Crossroads Conventions since number 3. We love it. The staff are always friendly and helpful and being disabled we find that this is the most accessible Conventions I've been to. The guests always love coming as it's smaller and never filmed. They can relax. The results are funny.
We've just come back from Crossroads 9 and have already booked for 10, with no guest announcements yet!
Please keep going as long as the guests want to come. Can't wait to meet Jared as we've not met him yet.
If you are not sure about coming, then do it.

Great fun, love the Crossroads events! Very well run conventions and everyone is friendly

This was my first (but certainly not last) Highlanders convention and only my 2nd fan con overall. The staff and stewards were so patient and helpful, the guest list was stellar, and the schedule was well arranged so we didnt miss too many panels for photo and autograph opportunities. Highlanders was by far my favorite of the two cons I attended and I will definitely come back for Highlanders 8!

I've just returned home from attending Highlanders 7, a convention for the TV series Outlander.
I got everything I wanted from the event, and more!

The event was well organised and the organiser, staff & stewards were warm, approachable and helpful whenever I engaged with them. There was a brilliant line up of guests, all of whom were very engaging & entertaining. The auto & photo sessions ran smoothly, and the turn over in recieving photos was swift & professional. I don't know of any other service where this happens so smoothly.
The customer service is also very helpful, patient, understanding, offering guidance when I required it, which was most appreciated.
My over all experience was extremely positive.

This is my 6th time attending this event and it was wonderful as ever!! The staff, volunteers and fans are the BEST!! Love the cast and all the different activities were so fun: photos, autos, fan meets, meet & greets, costume event etc. Highly recommend!!

Another excellent Highlanders event by Starfury! Now suffering from the post con blues!! Staff and stewards are always helpful and friendly. Can't wait for Highlanders 8!

Great event been there with gold ticket last 7 years next Year unfortunately bregular as procent went up 50%

A great line up of actors. A very welcoming and warm atmosphere, a good facility with everything you need close at hand, near the airport and above all a friendly staff and great volunteers!

Just returned from Highlanders 7 - my 4th Starfury Convention. As always, the team work really hard to ensure all participants were catered for, especially those like myself with disability needs. The events are well organised and great care and attention is taken to ensure that everyone is treated fairly and grumbles are dealt with efficiently. The price of this year's convention was reasonable and comparable with previous years, and you do get a lot for your money. My one issue is that the Starfury website says that if you book your hotel using the Starfury Booking Code, while it is non-refundable, only the first night payment would be taken until check in and you get a cheaper deal which would include breakfast, compared to booking through another website or directly with the hotel. Sadly this was not the case this year, with direct booking with the venue with the same terms, was much cheaper. I would have liked Starfury (when it was brought to their attention) to address this with the hotel and some allowances made for a reduction on the balance payments taken on check in - especially with such a large amount of business.
On the whole though, I would highly recommend attending any Starfury event - I have already got one booked for next year and am comtemplating a second. The quality of their guests is always excellent and it makes for a wonderful weekend celebrating whichever fandom you are there for.

I was promoted by TrustPilot to give an honest review of my experience - so here it is.
I was assaulted by an attendee of a convention and although the police were helpful, the organiser of the convention had a very outdated 'not my problem' response to the incident - there was a incredible lack of duty of care to the point where I was told 'it didn't happen in the actual function hall, it's not our issue'. Furthermore, when I asked if the person who attacked me would return, I myself was asked not to attend any further conventions. This is my sticking point and bone of contention - women should never be made to feel that they deserved what happened and then asked to be silent and dismissed from future activities. The organiser has since deleted the communication but luckily before this happened, I took screenshots. I have been encouraged to remain silent which, in this day and age is shocking. What happened to the 'me too' movement? Why is this still happening in this day and age? I would hope no one experiences what I did - but if you do, do not expect support or empathy. Out of sight, out of mind springs to mind.

Putting this out here for anyone who wants to know what Starfury is really like. I attended Starfury Invasion in June and I can honestly say this is the worst convention I have ever attended in the 8 years that I have attended conventions. It had an A star guest list held in the style of a D star event. Let’s start from the beginning.

This event runs over 3 days and usually only offers 3 day tickets however as sales were slipping single day tickets were offered. I went on Saturday with a single day ticket. The guests included Mary Elizabeth Winstead and Natasha Liu Bordizzo (stars of the Ahsoka series). Prices for guest were reasonable and going by what many had said about Starfury I believed I had found a new convention that could become a huge favourite of mine. Within minutes of joining the Facebook group alone I noticed how hostile and rude a lot of the members were to others. No kindness just "well duh obviously" and "what do you think?". It felt isolating to be a newbie to this event with so many trying to act like top dog on the page. Even the guy who runs the event was rude to people referring to their comments as "stupid".

Nevertheless I held my head up high and waited until event day. I travelled 150 miles to be at this event which was held in the Hilton hotel at the NEC Birmingham. I walked into the main foyer of the hotel and nothing. No signage or cosplayers to be scene. I thought I was in the wrong place. A few others were very confused at this especially since we had been told signage would be clear.

Eventually we all turned down a corridor and found a few cosplayers and assumed this was the right place. First thought was it was very small. It was held in an open corridor with guests of the hotel using the lifts nearby. Very odd. Besides a room that you went into to collect your tickets, a queue of people waiting to have photos taken with the guests and one table selling Wish.com merch there was nothing else there. I got my ticket at 10:00am and by 10:20 I had my photo taken with one of the guests. It was then a long time of nothing to do but stand around until the doors to the panel room were opened. The panels were very interesting. No recording of any kind (this next part is directly from their own website) "Any attempt to record the event is illegal and a breach of copyright. Any attendees caught recording the guest talks will have their equipment temporarily confiscated, and will also be ejected from the event without refund." I couldn't believe the strict rules in place. Again 8 years of doing cons and this was a first for me. Not a very welcoming event. I felt trapped and unable to enjoy the panels with staff glaring at us all, checking to see if anyone was trying to get a clip of one of their favourite guests on stage.

I am being honest when I say besides the panels there was absolutely nothing to do from 11:30 until 3:00pm when autographs for the bigger stars were scheduled for. A few people I spoke to were not happy with the lack of things to do. I had 2 autographs to get and some weird reason even though autographs started at 3:00pm I was not even allowed to enter the autograph room until 4:45pm. I started talking to this one guy queuing for a guest who had said himself he had attended many Starfury events over the years, but this would be his last purely down to the strict rules and terrible hosting of the event. W were also told that anyone caught with their phone out in the autograph room even to look at the time would be warned very aggressively to put it away or face removal from the event (which did not sound like a bad option at this point). The whole day felt off and looking at other people’s reviews and queries this is a standard for Starfury events. I felt like I could not honestly give my review on the Facebook group as someone else who did was met with heavy backlash from followers of this event who would not have a single negative things said about Starfury.

I have attended many cons over the years. Many big, small and some that are no longer running however I can honestly say this was the worst convention I have attended, and I would never return to it. It was not welcoming at all and very dull so if you are thinking about attending a Starfury even please read this and understand that if you do attend the above it that you can expect. A long day of doing nothing followed by prison style rules that could lead to removal from the event.

Also looking at some of the other 1 star reviews here for Starfury I am fully preparing for a reply from the event. All I ask is that people look into this convention before throwing money at it. Know what to expect.

Attended weekend Starfury Event. Very organised. Not overcrowded. Guests were great! Wasn't too rushed through Photo'S & Auto's. Panels were very entertaining. Had a fab time. Most staff/volunteers friendly and helpful. Would recommend Starfury events if you want an organised and more comfortable experience.

Starfury Crossroads 8 was an incredible event! You get all the Q&A sessions included with your ticket, which is really a plus, and there's room for everyone. The crowd are lovely, a real family, and the stewards and staff are kind and fun. I can't wait to go again, I couldn't recommend it more!!

100% the best convention experience I've ever had. Been to 5 Starfury events now and they far surpass any others I've been to. I love the whole experience of staying in the same hotel as the convention, the staff are well organized and helpful and the information pack you get helps you schedule your time perfectly. Just back from Crossroads 8 and I'm hoping they continue with this event.