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Status Group Reviews 1,238

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TrustScore 5 out of 5

4.8

Jeweller
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See what reviewers are saying

Rated 5 out of 5 stars

Now a days its really hard to trust a shop and to purchase online or whether the website or store is legit, but when suddenly found this status group I couldn't believe my order arrived so fast and Th... See more

Rated 5 out of 5 stars

I needed to schedule a delivery a week after my purchase and the store was so very helpful. They stored the watch and made sure it was posted to arrive exactly when I wanted it. Exceedingly helpful an... See more

Rated 5 out of 5 stars

Ordered a Orient chronograph solar watch on Thursday evening. After placing the order I realised I had forgotten to order the link removal kit. I email Status Friday morning, thinking I had left it to... See more

Rated 4 out of 5 stars

Update Jordan has very patiently taken ownership of the matter and provided detailed explanation of what went wrong and also offered a new strap free of charge to resolve the issues with the St... See more

Company replied

Company details

  1. #49 of 111 best companies in Jeweller
  2. #17 of 31 best companies in Jewellery Repair Service
  3. #21 of 50 best companies in Sunglasses shop
  4. #17 of 27 best companies in Watch repair shop
  5. #51 of 127 best companies in Watch shop

Written by the company

Designer watches, sunglasses, and jewellery store featuring world renowned brands. Discover our bespoke service and create your dream jewellery from our lab-grown diamonds and precious metals. Find brands such as Ray-Ban, Oakley, Bulova, Orient, Swarovski, Disney, and many more! Physical store location in Horsham, West Sussex. Jewellery workshop in Hatton Gardens, London.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Hidden Gem in Horsham

I had excellent customer service from the young man who assisted me when I bought some amazing Swarovski sunglasses. Definitely deserving a 5 star review.

I will be returning to this gem of a shop in Horsham very soon.

Thank you.

28 June 2025
Rated 5 out of 5 stars

Great service

Great service, really pleased with my watch .great customer service , great value and postage and packaging was excellent received well with in the time expected. I would happily buy another watch as I trust this company

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Avoid ordered a tag watch and sent of…

Avoid ordered a tag watch and sent of to official tag to check its legit and came back that it is counterfeit

12 May 2025
Unprompted review
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Reply from Status Group

Dear Zoe,

We can't identify an order from the details provided, can you please drop us an email at Info@ukstatusgroup.com so we can assist with this?

Like most of our sale items, our TAG watches are sourced via authorised retailer liquidations and clearance offers throughout Europe only. All watches have unique registered serial numbers that can be verified on the TAG website. Furthermore, we don't carry out repairs in-house on TAG watches, instead we send directly to TAG Heuer for repair and we cover the cost.

We are an authorised retailer for the majority of our brands and also have a physical store in West Sussex, on top of offering numerous safe payment methods to encourage trust and secure money back guarantees.

Look forward to hearing from you, thanks!
Customer Support
Info@ukstatusgroup.com

Rated 5 out of 5 stars

The team at watchstatus carried out a…

The team at watchstatus carried out a repair to a ring (loose stone)at a very reasonable price. The ring was back with me in no time and had been cleaned too.

Thank you for such a speedy service. I know where to go for any future watch/jewellery repairs.

13 May 2025
Unprompted review

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