Status Group Reviews 1,238

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Now a days its really hard to trust a shop and to purchase online or whether the website or store is legit, but when suddenly found this status group I couldn't believe my order arrived so fast and Th... See more

Rated 5 out of 5 stars

I needed to schedule a delivery a week after my purchase and the store was so very helpful. They stored the watch and made sure it was posted to arrive exactly when I wanted it. Exceedingly helpful an... See more

Rated 5 out of 5 stars

Ordered a Orient chronograph solar watch on Thursday evening. After placing the order I realised I had forgotten to order the link removal kit. I email Status Friday morning, thinking I had left it to... See more

Rated 4 out of 5 stars

Update Jordan has very patiently taken ownership of the matter and provided detailed explanation of what went wrong and also offered a new strap free of charge to resolve the issues with the St... See more

Company replied

Company details

  1. #49 of 111 best companies in Jeweller
  2. #17 of 31 best companies in Jewellery Repair Service
  3. #21 of 50 best companies in Sunglasses shop
  4. #17 of 27 best companies in Watch repair shop
  5. #51 of 127 best companies in Watch shop

Written by the company

Designer watches, sunglasses, and jewellery store featuring world renowned brands. Discover our bespoke service and create your dream jewellery from our lab-grown diamonds and precious metals. Find brands such as Ray-Ban, Oakley, Bulova, Orient, Swarovski, Disney, and many more! Physical store location in Horsham, West Sussex. Jewellery workshop in Hatton Gardens, London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Watch status your service has been nothing less of amazing, beautiful brand new working Burberry watch in working condition with a beautiful box, customer service was amazing, prompt replies if any questions and delivery was free and it came the following day. I will definitely be ordering from you again very soon. Honestly I was so anxious about this watch as it was a gift but my MIL but she loved it and thank you once again for the amazing service keep it up. My family and friends will also be purchasing from you.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

This is not a review of the watch...

This is not a review of the watch. This is to commend WatchStatus on their efficency in fulfilling my order. The website is clean and easy to navigate, the payment method was seamless and the excellent communication and speed of delivery was exemplary.

Kudos to the team.

4 April 2025
Rated 5 out of 5 stars

Excellent value

I recently bought two watches from WatchStatus. Delivery was fast and I have no complaints. The biggest advantage of shopping with WatchStaus is the excellent value. I bought a Seiko 5 Sports GMT and an Orient Bambino for well under £500 whereas they are being advertised at other retailers for nearer £600. Will definitely being shopping with these guys again.

4 April 2025
Rated 5 out of 5 stars

Seiko Watch

Amazing quality, speedy delivery, and amazing customer service.
I will definitely be purchasing again from yourselves in the future.

20 March 2025
Unprompted review
Rated 4 out of 5 stars

Delivered a worn watch instead of a new watch !!

Update
Jordan has very patiently taken ownership of the matter and provided detailed explanation of what went wrong and also offered a new strap free of charge to resolve the issues with the Strap.

I am happy to revise the rating to 4* for satisfactory resolution of this matter.
****************************************
Orderd a Tissot PRX watch.. Arrived on time however when I looked at the strap, there were signs of wear & tear and looks like I have been sold a pre-worn watch rather than a brand new piece that I had ordered.

Ordered on this website for the first time and clearly a BIG disappointment !

22 February 2025
Unprompted review
Status Group logo

Reply from Status Group

Hi Kunal,

Appreciate your disappointment however the watch you received certainly wasn't pre-owned and nor shows any signs of wear and tear. We have received your images via email, the mark you have pointed out which is located on the inside between two links is simply from the manufacturing process. The watch you received was brand new with the original manufacturing seals located on the clasp, bracelet, case, and case back. We don't sell pre-owned watches nor returned watches where the seals have been removed, we dispatch every order exactly how we describe, brand new in its original packaging with relevant seals and tags.

We have provided you with a link to our Royal Mail returns portal in order for you to organise a free collection/return.

Thanks.
Kind Regards,
WatchStatus Support

Rated 5 out of 5 stars

Unfortunately

Unfortunately, the order hasn't arrived yet. It's stuck in Hungary. I'll write as soon as it arrives. I'm sure it was a good choice.

29 January 2025
Rated 5 out of 5 stars

Seiko 5 Sports GMT Blueberry/Batman

Found watch status online whilst searching for a Seiko 5 Sports GMT Batman Blueberry Watch. I received my item the next working day as promised in perfect condition, brand new, box with papers. Happy with my purchase, great start to my luxury watch collection.

25 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look