A great stay in the Hideaway in Dingle. A lovely cosy house in the centre of Dingle and a short stroll to great pubs and restaurants or to the harbour. Also in the middle of a great walking area. Simo... See more
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Review summary
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Reviews shaping this summary
Great experience! A super nice very well equipped apartment in the heart of Nice - a true home away from home experience. The apartment host was very friendly and helpful. We loved our stay! Definite... See more
We had a fantastic stay at the Lookout property in Dingle. Incredible experience, great location and real escape from the busyness of day to day life. We were lucky to be staying during some stormy we... See more
The accomodations were fantastic and the property manager was amazing! They made sure we had everything we needed in advance of arriving and shared some wonderful local areas to visit. The house... See more
Company details
- Holiday home letting agency
- Holiday accommodation service
- Holiday Apartment Rental
- Holiday Home
- Holiday Flat
- Vacation rental
Written by the company
Enjoy the finest holiday homes and service in our speciality destinations…
Contact info
United Kingdom
- 02033977903
- enquiries@stayyna.com
- www.stayyna.com
4.3
Excellent
75 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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This house is amazing
This house is amazing. The views are stunning. And the host was so kind and helpful. Couldn’t recommend it more!
30 November 2021
Unprompted review
Reply from STAY YNA
Hi Rosie,
Thank you so much for your kind review,
We hope to welcome you back to Stay YNA in the future. Don't forget to drop us an email for a loyalty discount.
Kindest Regards
Stay YNA
DINGLE Tides
Thanks very much to Lauren and Fionna for the lovely stay in Dingle Tides.
The house was lovely and spacious with a great location. The boat house had plenty to keep entertained.
Location wise the house was beautiful placed along the waterfront. We found it very easy to get taxis into Dingle during the busy Other Voices festival period.
The welcoming basket was a lovely touch and Fionna was fantastic at check-in. Making sure we were all set for our stay
Would highly recommend!
29 November 2021
Unprompted review
Reply from STAY YNA
Hi Conor,
Thank you so much for your kind review,
We hope to welcome you back to Stay YNA in the future. Don't forget to drop us an email for a loyalty discount.
Kindest Regards
Stay YNA
Very disappointed and will not book with Stay YNA in future
Booked and paid in full per their contract and then Covid shut down hit. They wouldn’t refund and offered the worst months for rebooking. Then shut down was extended again and nothing open. Once all opened again we could not travel the new rebooking times offered and requested a credit for Future booking, They wouldn’t give us credit for future booking and kept our full rental $.
25 November 2021
Unprompted review
A little surprised to read so many poor…
A little surprised to read so many poor reviews. I have recently returned after spending a few days at Sands Cottage. Castlegregory, Co Cork. I found the whole rental experience excellent. Thanks to manager Oonagh for being so helpful and accommodating.
The cottage is lovely with absolutely everything one could require. 5 bedrooms ensuite made living with my family of children and grandchildren very comfortable.
We brought our 2 dogs with us which was great. They enjoyed their walks to the beach and the garden is big and secure.
I would recommend this property. Castlegregory and the Maharees are beautiful.
Thanks again to YNA.
18 November 2021
Unprompted review
Reply from STAY YNA
Hi Jennifer,
Thank you so much for your kind review,
We hope to welcome you back to Stay YNA in the future. Don't forget to drop us an email for a loyalty discount.
Kindest Regards
Stay YNA rentals
Family get together
Four days was too short in Orchard House as we, three generations, settled in nicely in this spotless warm cosy house. Comfortable beds, great sleep was had. Five and seven year olds loved the bath and plenty of hot water. I even read a thriller from the book case. A big bonus that we had room for the three cars in the yard and locked the gates to the street.
If need for a house for extended family to go west Orchard House is the one!
Thank you Rose as well for the lovely basket of treats and necessities.
Christel
6 November 2021
Unprompted review
Reply from STAY YNA
Hi Christel,
Thank you so much for your kind review,
We hope to welcome you back to Stay YNA in the future. Don't forget to drop us an email for a loyalty discount.
Kindest Regards
Stay YNA
Fabulous place
Fabulous place - will definitely be back - lovely welcome and spotlessly clean - the mountains at the back for walking and the sea in front to play on. Lovely lounge and kitchen area - great sized bedrooms and hot water on demand. Perfect location and thanks for lovely cheese and local treats - beautiful see you soon Maria
3 November 2021
Unprompted review
Reply from STAY YNA
Hi Maria,
Thank you so much for your kind review,
We hope to welcome you back to Stay YNA in the future. Don't forget to drop us an email for a loyalty discount.
Kindest Regards
Stay YNA
I do NOT recommend STAY YNA
I do NOT recommend this STAY YNA. Be aware, as they will charge your credit with out your consent. I was caught off guard when I received an email stating my credit card was charged $260 Euros a few days after my stay, with out my consent. After contacting the company they stated they were charging to clean to sofa and they "over charged" my account and will reduce the charge. I always take pictures when I leave the apartment, as I know scams of this sort exist. The images show the apartment was left in the same as way we checked. BE AWARE, YOU WILL GET SCAMMED if you choose STAY YNA.
2 October 2021
Unprompted review
Reply from STAY YNA
Hi Shawna, thank you for your review. We do find this review to be unfair as the charge to you was the damage deposit agreed to upon booking. This is held until the home is cleared from damages upon check out. The charge was due to the strong smell of dog left and dog hair left on the sofa. We do advise in our terms and conditions "Dogs are not allowed to jump on, or sleep on the furniture or go in the bedrooms. We also ask that all traces of your pet be removed at the end of your stay, including the garden and courtyard areas."
If these smells or hair cannot be removed we do require professional cleaning as the apartment needs to be brought back to an acceptable rental condition. We always supply photos of the additional cleaning or damage, and invoice an you are notified of these charges.
We advise in future to always read the full terms and conditions before agreeing to avoid this upset.
Terrible Experience.
Terrible Experience.
DO NOT rent with this company. They will overcharge your credit card weeks after you leave. Dishonest and scammy. After contacting them about overcharges they reduced the charges but gave no explanation nor provided proof.
BEWARE!
2 October 2021
Unprompted review
Reply from STAY YNA
Hi Teo and Shawna, thank you for your duplicate review. We do find this review to be unfair as the charge to you was the damage deposit agreed to upon booking. This is held until the home is cleared from damages upon check out. The charge was due to the strong smell of dog left and dog hair left on the sofa. We do advise in our terms and conditions "Dogs are not allowed to jump on, or sleep on the furniture or go in the bedrooms. We also ask that all traces of your pet be removed at the end of your stay, including the garden and courtyard areas."
If these smells or hair cannot be removed we do require professional cleaning as the apartment needs to be brought back to an acceptable rental condition. We always supply photos of the additional cleaning or damage, and invoice an you are notified of these charges.
We advise in future to always read the full terms and conditions before agreeing to avoid this upset.
I found Charlotte in stay YNA a pleasure to Deal with
I found Charlotte in stay YNA a pleasure to deal with and I am going to this part of the world for ten years, Can't wait to get there and that is thanks to all the help from STAY YNA,
25 May 2021
Unprompted review
Avoid
Avoid
Avoid this company at all costs, they are UK based and the customer service is shocking. My family had a booking for my wife's 60th birthday in Kerry for June 2021 and we could not travel due to extended Covid restrictions. The weekend we had booked was the only time we could go as a family but then the restrictions were extended.
We informed Stay YNA of this and requested a refund as we would not be able to go. Stay YNA refused this refund even though no services were provided.
Avoid this company and stick to local companies who need your business and know how to treat customers.
1 April 2021
Unprompted review
Reply from STAY YNA
Summary:
Your booking was made in Feb 2021 during the pandemic, knowing and agreeing to our terms and conditions, and you want to cancel the booking that is over 2 months away and are upset that your 25% non-refundable deposit will not be returned.
For any other potential guests reading this - we do require a 25% non-refundable deposit at the time of booking. If you are unsure about this or cannot accept responsibility for your actions please book with an alternative provider.
Details:
It is clearly stated on our website BEFORE, DURING and AFTER the booking process- that a 25% non-refundable deposit is required. This is also in our terms and conditions which are agreed to when booking.
In the event of cancellation, we will of course do everything we can to facilitate alternative dates as we have in your case – allowing you to change dates anytime within 2021 free of charge. This has been refused.
Ireland has not announced the situation for travelling in June. They are trying to open the country fully for May – so we cannot, at this point in time, cancel a booking you have made, 2 months in advance due to COVID.
You booked in Feb 2021 in the middle of a pandemic, agreeing to our T&Cs which state we require a 25% non -refundable deposit and now you want to cancel, will not agree alternative dates and are unhappy your non-refundable deposit will not be returned.
This is a standard booking procedure throughout the travel industry. We also, unlike many other companies, try to move our guest’s bookings to alternative dates, which you have refused.
I would advise that you carefully consider your actions before booking any travel in the future and are serious about your booking before confirming it.
Thank you
Stay YNA
Avoid
Avoid this company at all costs, they are UK based and the customer service is shocking. My family had a booking for my mothers 6oth birthday in Kerry for June 2021 and we could not travel due to extended Covid restrictions. The weekend we had booked was the only time we could go as a family but then the restrictions were extended.
We informed Stay YNA of this and requested a refund as we would not be able to go. Stay YNA refused this refund even though no services were provided.
Avoid this company and stick to local companies who need your business and know how to treat customers.
1 April 2021
Unprompted review
Reply from STAY YNA
Summary:
Your booking was made in Feb 2021 during the pandemic, knowing and agreeing to our terms and conditions, and you want to cancel the booking that is over 2 months away and are upset that your 25% non-refundable deposit will not be returned.
For any other potential guests reading this - we do require a 25% non-refundable deposit at the time of booking. If you are unsure about this or cannot accept responsibility for your actions please book with an alternative provider.
Details:
It is clearly stated on our website BEFORE, DURING and AFTER the booking process- that a 25% non-refundable deposit is required. This is also in our terms and conditions which are agreed to when booking.
In the event of cancellation, we will of course do everything we can to facilitate alternative dates as we have in your case – allowing you to change dates anytime within 2021 free of charge. This has been refused.
Ireland has not announced the situation for travelling in June. They are trying to open the country fully for May – so we cannot, at this point in time, cancel a booking you have made, 2 months in advance due to COVID.
You booked in Feb 2021 in the middle of a pandemic, agreeing to our T&Cs which state we require a 25% non -refundable deposit and now you want to cancel, will not agree alternative dates and are unhappy your non-refundable deposit will not be returned.
This is a standard booking procedure throughout the travel industry. We also, unlike many other companies, try to move our guest’s bookings to alternative dates, which you have refused.
I would advise that you carefully consider your actions before booking any travel in the future and are serious about your booking before confirming it.
Thank you
Stay YNA
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