What a breeze. Stebbings made finding the right car easy, and Tom Boyns was on point the whole way. super approachable, genuinely helpful & very knowledgeable in his field. The whole process was s... See more
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All Stebbings' cars are personally selected for retail sale, rigorously checked and fully prepared in our state-of-the-art workshop and valeting bays before delivery to ensure customers complete satisfaction.
Contact info
United Kingdom
- www.stebbings.co.uk
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Replied to 25% of negative reviews
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Really helpful staff
Really helpful staff and very knowledgable.
Chris Martyn The salesman helped us with the purchase of our new car. He was very polite and answered all of our questions we had regarding the car.
Would definitely buy another car from here.
Excellent service throughout
We visited the showroom on Saturday 18th October to buy a car for one of our children. We found 2 cars we were interested in and asked for details of both. Initially, we spoke to Andrew re the cars and he was very helpful. We went away to look at other cars and when we returned Andrew was busy with other buyers so he asked one of his colleagues to help us further rather than keep us waiting. Chris was very helpful and informative, we were not pressurised in any way shape or form. He answered all of our questions and made the whole process of buying a car so much easier. We felt valued as customers and because they were busy we appreciated their care and respect so that we were not kept waiting.
We returned 9 days later to collect the car and was met by Chris as we walked through the door. He was professional, polite, extremely helpful and nothing was too much trouble.
Amy, in accounts, was also very helpful in the week between buying and collecting the car.
Great team effort.
Amazing service great quality
Had the pleasure of visiting stebbings to look for a new car. The level of customer service was phenomenal, Tom Boyns explained the process and was extremely professional and knowledgeable.
The offer stebbings gave for both my part exchange vehicles were higher than I expected which allowed me to the purchase a better quality car with very little fuss or issues.
An extremely simple process with a high level of vehicles in stock. Highly recommend
Be VERY careful.
Contacted Stebbings Car Centre over the phone to arrive viewing of potential new to me car. The car is electric. Made them aware that I will be travelling from the other side of the Island(over 200miles), asking them for the car to be fully charged, just in case if I buy it and also I will pay for the charging anyways.
After the test drive decided to purchase this vehicle of them and what a surprise!
The car is charged in less than 30%!(85 miles of range).
When we came to the transaction they obviously wanted to sell some extras which increased the price of the car, so because I was buying the car for cash it exceeded my available founds by less than 10% of the car value. And what a surprise!
THEY DONT USE CREDIT CARDS!
Both, the sales person and the manager apologised, but they were unable to help me and we were left in confusion.
THERE'S NO I FORMATION ABOUT IT ON THEIR WEBSITE .
Both , the manager and the sales person were tending to cancel the sale due to late time (Friday 4pm) and were not helpful at all, looking at the watch frequently giving g me the sign they want me to go.
Horrendous.

Reply from Stebbings
Tesla Model 3
Bought my Tesla Model 3 Long Range from Charlie at Stebbings King’s Lynn — amazing experience from start to finish.
Charlie was honest, professional, and kept me updated throughout. The car was spotless, serviced, and perfectly prepared.
Highly recommend asking for Charlie — truly one of the best dealers I’ve met!
Tom Boyns was good and very helpful
Tom Boyns was good and very helpful
Friendly staff
Friendly staff , not pushy. Knowledgeable, caring and treated me, an older lady, with respect. Listened to what I wanted and I came away with a great car that is a dream to drive and meets all my needs. Better sales package than any other dealership for a similar vehicle. Highly recommend and after sales service brilliant
Tom was a great help with sorting the…
Tom was a great help with sorting the purchase of our car.
Extremely pleased with our Audi Q2..as…
Extremely pleased with our Audi Q2..as soon as I sat in it I knew it was for us...immaculate..such a great company to buy from..our Sales Exec Chris Martyn has been exceptional and very patient! Car presented well and Chris's attention to detail went over and above...well done Stebbings..
We will be back!
What a breeze. Stebbings made finding the right car easy, and Tom Boyns was on point the whole way. super approachable, genuinely helpful & very knowledgeable in his field. The whole process was smooth from start to finish, no hassle.
Tom explained options clearly and kept us in the loop, which built real confidence. The handover felt effortless, with a friendly vibe and great attention to detail.
If you’re after a straightforward, customer-friendly car-buying experience, Stebbings is a solid pick & ask for Tom!
2nd car I've bought of Stebbings and…
2nd car I've bought of Stebbings and have always dealt with Thomas Boyns he always goes the extra mile and is always very helpful
Car purchase and pick up.
No pressure when looking at vehicles, sales only get involved when asked, Charlie was very professional, polite and helpful, any queries were responded to. Also again when picking up the car Charlie was excellent again, no qualms about using Stebbings cars again, (actually this was our 4th vehicle from this dealer)
Bought a BMW 330e back in July and…
Bought a BMW 330e back in July and couldn’t be happier. The car drives really well, smooth and powerful with no issues at all so far. Great experience overall
Excellent
We don’t often write reviews but felt we had to for Stebbings; the staff here are amazing, especially Tom, who made the whole experience of buying our new car efficient, painless and like we mattered. A true gentleman and went the extra mile! Would highly recommend Stebbings when looking for a car. Thank you, Tom.
Brilliant Service!
Brilliant service the last few days of sorting out my new vehicle from Andrew. Extremely helpful and very pleased with my new purchase!
Tom was very professional and friendly
Tom was very professional and friendly, prompt with responses and made us feel really comfortable with our purchase, we would definitely use Stebbings again
Excellent Customer Service
I had great customer service buying a used Kia Sportage from Stebbings. Andrew Ntege was an excellent salesperson and made the viewing and buying of the car seamless. I had never driven an automatic or larger car and when Andrew took me for a test drive he explained everything in layman terms. I was convinced to buy the car after the test drive. Thank you to Andrew and Stebbings.
The customer service was very good
The customer service was very good, all the team we dealt with made us feel welcome and advised us using their expertise.
Chris and Ben were very polite and dealt with our purchase and part exchanges professionally even though there was a fault with one of them. Nothing was too much trouble.
Over all we have had a great experience with stebbings from start to finish. Thank you Chris, Ben and Charlie!
Had a great experience picking up my…
Had a great experience picking up my new car at Stebbings, Jake was excellent.
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