What a breeze. Stebbings made finding the right car easy, and Tom Boyns was on point the whole way. super approachable, genuinely helpful & very knowledgeable in his field. The whole process was s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
All Stebbings' cars are personally selected for retail sale, rigorously checked and fully prepared in our state-of-the-art workshop and valeting bays before delivery to ensure customers complete satisfaction.
Contact info
United Kingdom
- www.stebbings.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Handover for my car was very quick and…
Handover for my car was very quick and easy, Chris answered all questions and gave lots of information and very friendly
Terrible experience
We Travelled 7 hours to collect a 2024 plate vehicle with 19000 miles on the clock. We purchased the vehicle after being reasuured the vehicle was in “mint condition and after being sent a description and video stating the vehicle condition was “like new”. We were told it would also receive a valet and full check before collection.
When we arrived to collect the vehicle we were shocked to find the vehicle had multiple dents, scratches to the bodywork and bumpers, a flat tyre, multiple cigarette burns in the seats and trim, dirty and stained upholstery, loose interior trim panels, misaligned doors, a strong tobacco smell and a damaged unusable tyre repair kit. The vehicle was not even fit for the road! The member of staff we dealt with agreed we had been mislead and were given a false description of the vehicle. He went to speak to the manager. The manager would not see us. They said the costs to rectify the issues would be too high and they agreed to refund the money for the vehicle. Unfortunately they would not offer any further compensation for our extensive wasted time and money due to their deceitful sales member that sold us the vehicle under false pretences. If you are thinking of purchasing from this dealer see the vehicle in person if possible or avoid them all together.
Chris went out of his way to keep me…
Chris went out of his way to keep me informed of developments during the sale .
Easy to deal with .
No pressure from the salesman allowed to view in our own time .
Good company
I purchased a very nice car from these guys, I was looked after by Chris Martyn, all I can say is that this is a genuine and friendly company who I would deal with again in the future.
R Sargeant
I cannot speak highly enough regarding…
I cannot speak highly enough regarding Tom Boyns (and the rest of the teams) professional service. From the time my daughter and I walked into the showroom, we were greeted with warmth and friendly staff. Tom went above and beyond. Nothing was too much trouble. I've been going to Stebbings for many years now, and have always found them professional, friendly and willing.
Excellent service for car sales
I found the representative Tom Boyns very helpful and knowledgeable and patient . He made the whole process of buying the car straightforward . I would highly recommend Stebbings as a company and express thanks to Tom for his help
Excellent customer service
Excellent customer service from Chris Martyn at Stebbings, King’s Lynn. Helpful, informative and not pushy.
Staff were very professional and…
Staff were very professional and helpful. They made the process very easy. Thank you stebbings. I love me car !
i would just like to say from the time…
i would just like to say from the time i hit the showroom i was greeted with the upmost respect and Tom Boyns took us in the back to show us the car nothing was too much trouble
the whole experience with Tom Boyns from start to finish was so easy and everything was explained to me in depth very pleased with my experience of buying my first car
Fantastic service from Chris
Fantastic service from Chris, very professional and efficient-would definitely recommend. Have previously bought from Stebbings and again very very happy with the service provided!
My experience very well could have bed
My experience very well could have been a one star if they didn’t handle me with such care.
Recently brought a car from them but unknown to both parties the oil rings would go bad leading to engine failure on a car with 75k miles.
After telling sales manager Tom how I felt as I wouldn’t want a repair but a new car he helped me. He was quick caring and professional. Treated me like family couldn’t be happier.
He passed me to Charlie and I received the same treatment.
I never have a bad thing to say about this dealer would highly recommend no matter your budget.
Buying A Car
When I arrived to see the car I see on website Chris was very helpful and polite I took car for a test drive and when I got back Chris sorted out all the paperwork what was needed after a few days Chris phoned me to give me updates on when I could collect it.
Great experience
Great experience, very smooth, simple buying process. Explained everything very well, and overcame any hurdles. The car is great and Chris was excellent at speaking over all the details with me.
Would definitely recommend Stebbings, especially Chris.
I’ve been looked after by Mr Andrew…
I’ve been looked after by Mr Andrew Ntege on my last 2 car purchases.
He and other staff at Stebbings have been excellent and made it very easy and less stressful during the bad times where my cars have been written off.
Andrew’s service has been perfect and I received a call a few days later from Andrew and he was checking how im getting on with my new car and I was asked if there was anything else he can help me with. I have recommended stebbings to friends and family and I’m sure I’ll be coming back next time. Thank you Andrew and the rest of the staff at Stebbings.
Stebbings
We were looked after very well from start to finish and all our queries about the car were sorted without any fuss thanks to Andrew Ntege
Excellent company with A+++ customer services
Excellent company lots of choice of vehicles. Customer services excellent, treated as a special customer by all staff that I spoke to. After care sales services excellent soon helped me with a concern I had. A special mention for Tom Boyns who was so helpful and patient and friendly and it seemed as if nothing was too much trouble.
Chris was very helpful, personable and thorough
Chris was helpful and thorough
Chris made the process smooth and easy
Chris made the process smooth and easy, would highly recommend
I recently bought a car and the whole experience was amazing. Huge thanks to Chris, who helped me out from start to finish. Super professional, honest, and easy-going – he made everything simple and s
I recently bought a car and the whole experience was amazing. Huge thanks to Chris, who helped me out from start to finish. Super professional, honest, and easy-going – he made everything simple and stress-free. Thanks to him, the process was smooth, quick, and honestly just awesome. Highly recommend!
Just collected my Peugeot 3008 from…
Just collected my Peugeot 3008 from Jake Desborough. I found him to be professional with good product knowledge. Would recommend, and would use Jake and stebbings again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








