My car was recalled required for Airbag replace n Software upgrade at Stellantis Croydon! I was served by lady name Shekira Bolah she has full energy with polite manner, offered tea or coffee ex... See more
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The lady i look after is disabled and has a Motability Car Peugeot Rifter WAV it is due for an Mot and service before it is returned to Motability as 5 year lease is up in late January 2... See more
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Ive been coming to vauxhall croydon more then expected but I have to praise 1 particular person. Her name is Chelsey! Walking into the vauxhall doors can be a stress for me but this young lady makes... See more
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Seamless, efficient and friendly service. Sean was really knowledgable and welcoming and made us feel at ease straight away. I’m so pleased to have got a car from this dealership and would recommend t... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
15-21 Progress Way, CR0 4XD, Croydon, United Kingdom
- 0208 3084 386
4.4
Excellent
479 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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The professional friendly and polite…
The professional friendly and polite service from Viktor made the buying experience very straight forward. Excellent customer service.
23 November 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Kunle
Thank you for your fantastic feedback! We're delighted that Viktor's professional, friendly, and polite service made your car-buying experience straightforward and enjoyable. Providing excellent customer service is our top priority, and we’re so pleased Viktor delivered that for you. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new vehicle.
Mustapha Lawson
General Manager
Went in for my vehicles yearly MOT &…
Went in for my vehicles yearly MOT & service and greeted by the most lovely lady Chelsea. Chelsea couldn’t be any more helpful of she tried. Attentive, caring and genuinely a wonderful person who went above and beyond to get me organised for my pending daughter’s arrival this December. She got me through to the sales desk upon collection of my car and introduced me to Sean who again was amazing! Ive ordered my new family car which was made such an easy, un-stressful process. It took less than 30mins and i left beaming that so much had been organised and sorted in just one trip. So accomodating, understanding and a great place to be which you can evidently see with the way the staff all get along too. Certainly need more places like this! Thankyou so much, Chloe X
15 November 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Chloe
Thank you for sharing your fantastic experience with us! We're delighted to hear that Chelsea made you feel so welcomed and supported, especially during such an exciting time as you prepare for your daughter’s arrival.
It’s wonderful to know Chelsy and Sean provided a smooth and stress-free process for your MOT, service, and new family car purchase. We pride ourselves on creating a friendly and accommodating atmosphere, so it’s heartwarming to see that reflected in your visit.
Congratulations on your growing family, and we’re thrilled to have been a part of this special journey. If you need any further assistance, don’t hesitate to reach out.
Mustapha Lawson
General Manager
Great staff and service.
Bought my car new from here.Previously Robins and Day.I have had it regularly serviced and mot’d here.Staff are always friendly but professional. Martyn and Alan on service reception were very polite and informative and quite happy to have a quick chat.I only visit the centre once a year and have had no problems.Some of the staff have remained and the staff are equally friendly but professional.
2 November 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Clive
Thank you for being a loyal customer and for taking the time to share your experience with us! We’re so glad to hear that Martyn, Alan, and the rest of our team have consistently provided friendly and professional service over the years. It's always wonderful to see familiar faces and to know that our staff continues to meet your expectations with each visit. We look forward to welcoming you back next year for another seamless experience, and if there’s anything more we can do, please don’t hesitate to let us know.
Mustapha Lawson
General Manager
Tracey from Croydon stellantis has been…
Tracey from Croydon stellantis has been amazing so a help for person I really appreciate everything she has done
1 November 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Lauren
Thank you for your kind words! We’re delighted to hear that Tracey has been such a help to you. She always goes above and beyond for our customers, and it’s wonderful to know her support has made a difference. We appreciate you taking the time to share this feedback and look forward to serving you again in the future.
Mustapha Lawson
General Manager
Car service …
Waited for my car to be serviced and the staff couldn’t have been more helpful…
Car was done on time and free tea and coffee while I waited.
31 October 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Nicky
Thank you for sharing your experience! We’re so glad to hear that our team provided helpful service and that your car was ready on time. It's great to know you enjoyed the complimentary tea and coffee while you waited. We always strive to make every visit comfortable and convenient, and we look forward to welcoming you back for your next service.
Mustapha Lawson
General Manager
Viktor was so personable
Viktor was so personable, helpful and clear during the whole process of part exchanging my car and buying a new one, making it a pain free and enjoyable experience. He stayed in contact throughout and kept me fully informed at all times. I would happily recommend him to all friends and family.
31 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Zoe
Thank you so much for your wonderful feedback! We're thrilled to hear that Viktor made the part exchange and buying process smooth and enjoyable for you. His commitment to clear communication and customer care is something we value greatly, and it’s fantastic to know he kept you informed every step of the way. Your recommendation means a lot to us, and we’d be delighted to welcome your friends and family in the future. Enjoy your new car
Mustapha Lawson
General Manager
Victor have helped me throughout the…
Victor have helped me throughout the purchase process (including finance) of my new car. Good communication as he keep me uptodate with the outcome. He also do what he promised for my new car like new matt. Well recommend.
29 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Troy
Thank you for your fantastic feedback! We’re thrilled to hear that Viktor was so helpful throughout your car purchase process, including with financing. His commitment to keeping you updated and fulfilling promises, like providing new mats for your car, truly reflects our dedication to customer satisfaction. We appreciate your recommendation and look forward to assisting you again in the future.
Mustapha Lawson
General Manager
Tracey Murphy
Tracey! Tracey is absolutely brilliant. She knows her stuff and is very knowledgable. Tracey made us feel extremely comfortable and was absolutely lovely. She is an asset to the team at Croydon.
17 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Lindsey
Thank you so much for your glowing review! We’re thrilled that Tracey made you comfortable and provided such knowledgeable service. She truly is a valued asset to our team in Croydon, and we’ll be sure to share your kind words with her. We look forward to welcoming you back in the future!
Mustapha Lawson
General Manager
Amazing service from viktor
16 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hello
Thank you for your kind words! We're thrilled to hear you had an amazing experience with Viktor. We appreciate your feedback and look forward to serving you again in the future.
Mustapha Lawson
General Manager
The customer care was excellent.
13 October 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Claude
Thank you for your kind words! We’re thrilled to hear that you found our customer care to be excellent. Providing outstanding service is our top priority, and we're glad we could meet your expectations. If there's anything else we can assist you with, please feel free to reach out.
Mustapha Lawson
General Manager
Tracey has been brilliant from start to…
Tracey has been brilliant from start to finish. Placed an order for a Peugeot e3008 motability car and nothing has been too much trouble.
15 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Yvette
Thank you so much for your wonderful review! We’re delighted that Tracey provided brilliant service while ordering your Peugeot e3008 Motability car. It’s great to know that nothing was too much trouble for her, and we’re excited for you to enjoy your new vehicle. If you need anything further, don’t hesitate to reach out.
Mustapha Lawson
General Manager
Henry Uzor was amazing today helped us…
Henry Uzor was amazing today helped us through our sale very quickly and efficiently I would definitely recommend stellantis vauxhall Croydon
15 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your fantastic review! We’re thrilled to hear that Henry provided quick and efficient service, making your experience a great one. Your recommendation means a lot to us, and we’re delighted that you had a positive experience at Stellantis Vauxhall Croydon. Enjoy your new car, and we look forward to seeing you again in the future
Mustapha Lawson
General Manager
Extremely patient and professional
Extremely patient and professional. First class service from Sean and also manager Arron. I am delighted with my experience at Vauxhall Croydon from start to finish, I had everything about the new system I'm the car explained to me and I am now confident in my new car.
14 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Gitana
Thank you for your fantastic review! We’re thrilled that Sean and Arron provided you with patient and professional service. It's wonderful to know that you felt confident and well-informed about your new car. We appreciate your kind words and are delighted you had a first-class experience with us at Vauxhall Croydon. Enjoy your new vehicle, and we look forward to seeing you again!
Mustapha Lawson
General Manager
Viktor was very helpful
Viktor was very helpful, knowledgeable and made my buying experience run very smoothly. There were no pressurising calls and most communication was done quickly and efficiently via emails. Viktor even took the time and trouble to install a dog guard I had bought online before I left the dealership. Excellent customer service! Thank you Viktor
9 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Lucy
Thank you for your fantastic review! We're delighted to hear that Viktor made your buying experience smooth and stress-free. It's great to know that his helpfulness, knowledge, and efficient communication made a positive impact. We especially appreciate you highlighting his extra effort in installing the dog guard—it's this level of dedication that we strive to provide for every customer.
We'll be sure to pass on your kind words to Viktor, and we look forward to welcoming you back in the future!
Mustapha Lawson
General Manager
Reply from Stellantis &You UK - Vauxhall Croydon
Hi S Wakeling, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon. We're happy we could meet your expectations!
I was completely satisfied
I was completely satisfied with the service and the courteous way I was treated
27 September 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Anthony Buckner, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon. We're happy we could meet your expectations!
Staff helpful and pleasant
25 September 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you again for taking the time to let us know how we did. We hope you have a great day and we look forward to welcoming you back to the centre on your next visit.
Fast and efficient service
Fast and efficient service. Close by is the tram stop to get to Croydon if you need to get the train to work after drop off.
18 September 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you again for taking the time to let us know how we did. We hope you have a great day and we look forward to welcoming you back to the centre soon.
Reply from Stellantis &You UK - Vauxhall Croydon
Hello Shazia, Thank you for your positive feedback for Jamil. We look forward to welcoming you back to Stellantis Vauxhall on your next visit.
Great experience from advisor Viktor…
Great experience from advisor Viktor from start to finish. Everything explained and would definitely recommend this showroom.
23 September 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hello Ms. Glasgow, Thank you for your kind feedback for Viktor. I am please we were able to help and offer the great service.
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