Stellantis &You UK - Vauxhall Croydon Reviews 

Viktor has been such a great sales man! He is very prompt and communicates well with his customers! I would solely recommend Viktor to my friends and family who is looking to purchase a car.

I was booked in on time and everything went to plan.

At the Croydon branch of Stellantis the service team not only collected and returned my vehicle from my home address but provided a high standard of servicing before washing and cleaning it so that the bodywork, wheels and tyres were absolutely gleaming. This definitely contributes to the safety and upkeep of the car.

Ahmed was excellent, very helpful and kept me updated with my car and it's progress, very good experience

They were very friendly and took care to make sure the car was returned clean

My vehicle was started on time, quickly and without any fuss. The team were very helpful and knowledgeable about my vehicle. A good service experience all round.

I brought the car in for a regular service, £244, and the garage identified an oil leak. They quoted £180 for an investigation and I accepted. Two days later they carried out the inspection and said they had to replace the vacuum pump and other parts, which was quick to do, but the vacuum was expensive so they quoted me £830 to fix it. As they had my car and hoped to be able to trust them, I accepted the quote and waited to hear from them. No update so I had to call them, was put through to their parts team and was questioned why I was put through to them and lost my half an hour lunch break. Finally, they managed to put me through the correct person around 3 pm and were told that the car would be ready the next morning. At 5.10 pm of the same day, I received a text saying my car was ready for collection all of a sudden, but as they did not let me know and closed at 6 pm, I was unable to collect it and had to take an extra half day off from work to collect the car the next morning due to miscommunication. On the 5th of March, I collected the car that was supposed to be in great condition according to the report they left me (to mention that the second report I received noted one of the tyres nearly flat while in the report received two days before it did not, which I questioned, and was told it was a mistake and the tyre was ok. I should have questioned their reliability since then.) On Monday, the 10th of March, I realised that the car was leaking oil and marking the driveway only because it happened to park it differently than usual, but I could see that the leak had been going on for a few days, basically when I collected the car after the work was completed. So I called the garage straight away to complain that the job that was supposed to be done was not. After some resistance, they agreed to see the car. It was 1 pm. The next morning, after 10 am, I had to call them back again, although they had seen the car the previous day, to be told that the issue was related to the same thing they were supposed to have fixed and that they ordered a new part (which new part? was this supposed to be done in the previous job? Nobody would explain that to me) and they would do it for free as a gesture of goodwill. No business carries out works for free as a gesture of goodwill. The issue was not fixed. Because I had to take another day off work, they told me to collect the car and drive it until the new part arrives, that the car is safe to drive as I have been driving it for months like this, so I can continue for the time being (does a reliable business state that?). But when you look everywhere, a turbo intercooler leak is not safe to continue to drive. This happened on Tuesday, the 11th. Yesterday, I received a call from them saying they will not fix my car anymore as promised because I submitted them a bad review internally, and Chelsey explained that they will not get all their bonus because of me, so the manager was pissed off and decided not to properly fix my car anymore. I asked to speak with a manager and it was refused to me on more than one occasion, while this is usually a normal practice when there is a complaint. Called them later and received no answer after a couple of attempts, until I texted again, asking for an explanation, and received a text saying that the manager was happy for me to start legal proceedings as they would not fix my car as it was supposed to be from the beginning. So, after wasting over £1,000 for an issue which is much worse now than before getting into their garage, I have to continue wasting my time to go ahead with legal proceedings while finding a reliable garage to fix my car and continue driving it until then otherwise I cannot get into work. My only fault in this has been trusting Stellantis, as I thought they were a professional brand. You have not only lost two of my cars but nearly twenty within our families and friends all over London and Brighton. I hope to be able to save money, time and lots of distress for anyone reading this review. There are lots of approved retailers around, so do not make the same mistake, which is causing me health issues and loss of money, and go somewhere else.

I had a very good experience, (5/3/25) was greeted at the desk by a very polite guy(Ahmad) who checked my car in , kept me update on my car’s progress as it was in most of the day, my talk though my car’s service was good did cut short off the sentence before it cut off..
On collecting my car Ahmad showed me to my car and even sorted out and set up a tech issue regarding my profile which iv been skipping for ages.. all in all a good experience thank you

I got my back way more that I expected to. And I got a video step by step of what they were doing to my car, and communicate with me through out to let me know how the work is progressing, then I got my car back so clean and shiny, I am vrey happy .

Had a door lock repair under warranty and a service.
Jamil was very helpful and my car was cleaned and ready for me to collect on time as planned.

The sales person Henry was very friendly,always laughed,at my partners jokes,explained everything to,us,spoke us through everything in detail,would recommend Henry and your company to family and friends.

I am very happy with the service provided by Mr.Hentry Uzor at Peugeot sales centre in Croydon

This service has been very different for me, on my arrival the STAFFS were all very pleasant especially for 'the Mondays blues' when you think of it first working day?? I say and say again these crews were very pleasant and very helpful as can be, and l cannot fault them in anyway.
They were very hospitable to me and thanks for the training that you gave to them they deserve what it takes for them to get to the next level, so please dont hesitate or leave them unattended such pleasant lot!!

The person that I spoke to, Chelsey Southby was extremely helpful. She helped to resolve what may have been a bad situation. The service was not booked in and so no courtesy car was available. Chelsey then found that the MOT was due on 31st Jan and she managed to get this done and I was able to pick up my own vehicle the next day. Chelsey found a courtesy car for me to use as I needed to do the school run the next day.

We was met by Tracey, who went through everything with us and made us feel relaxed, ordering my car was easy and quick.

Great service easy to deal with the young man at the service centre it was worked on and returned on time and lovely and clean

Viktor is the best person who did made me feel so very comfortable and explained everything easily about the vehicle we came to purchase and made me think positively about the car he is a master
5 star to him

From point of contact with Chelsea Southy and regular updates on my car, an easy and successful experience. Thank you

I was met with a lovely man - Viktor - in the dealership who made the experience extremely easy, fun and enjoyable. I was well informed on all things to do with the vehicle and any add ons.
Highly recommend.
thank you so much Viktor.