thought i purchased the windows version of Stellar Photo recovery - Order came through in minutes but for mac which was no use as i wanted and needed windows version. - contacted support by chat and s... See more
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Company details
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Stellar Data Recovery offers best in class data recovery software and services to customers at USA, Europe and Asia Pacific.
Contact info
10301 Northwest Freeway Suite 314, 77092-8227, Houston, United States
- +1-877-778-6087
- support@stellarinfo.com
- www.stellarinfo.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 48 hours
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Devashish from Stellar Data Recovery…
Devashish from Stellar Data Recovery provided solid assistance with my subscription cancellation. He was responsive, clear in his explanations, and guided me through the process without unnecessary delays. I appreciated how he addressed my concerns directly and ensured that the cancellation was completed properly. Overall, it was a smooth and professional experience, and his support made what could have been a frustrating process much easier.
Quick response
Quick response. Great experience with Deepak Rana, in Customer Serveice, how has great knowledge of the product and answered our questions and doubts very quick.
Quick support, Tier 1 techs
Quick support, Tier 1 techs (screen callers) pass you along quickly to next level with out alot of wasted time.
Professional help, as it should be!
Agent Ashish Verma helped me out right away, very professionally and very much to the point! Thanks a million!
NehaG gotthe pst repair started for me
NehaG gotthe pst repair started for me
Support solves the problem in very…
Support solves the problem in very short time, perfect
Rohit is really experienced and…
Rohid is really experienced and succesful assistance
The service provided and the ease of…
The service provided and the ease of use with the premium package
Dheeraj Shukla is detailed and helpful…
Dheeraj Shukla is detailed and helpful in all ways. Nice service.
Behaviour of Devashish was overall nice
Behaviour of Devashish was overall nice
Anyhow I wanted to get my subscription cancelled last day but he could not help me with that, though his behaviour was nice, so, as a whole giving 4 out of 5 stars as I did not get actual solution.
Deceptive, buyer beware
Very deceptive, but luckily I didn't buy it. The testimonials and website say data can be recovered from non-mounted drives that are not visible on disc utility, I spent time with the person on chat and in the end they admitted that the software can't work if the disc isn't visible on disc utility. Make sure you verify that your specific need can be met before buying, because based on other comments, getting your money back is not easy.

Reply from Stellar Data Recovery
Sanket give me the solution.
Deepak was very helpful and…
Deepak was very helpful and knowledgeable
best services super Akshay sir is best…
best services super Akshay sir is best person
Akshay was very helpful over the call
Akshay was very helpful over the call
Great Experience with Shivanshu Uniyal and Devashish Sharma
Great Experience with Shivanshu Uniyal and Devashish Sharma. The way of response from them is impressive.
Helped me with order
Devashish
Devashish - Quick and responsive. Managed to resolve the issue quickly. Great help.
Feedback for Nikhil
I am writing to provide feedback on my recent interaction with Nikhil. Throughout our engagement, Nikhil demonstrated exceptional efficiency in addressing all of my queries. He provided comprehensive and detailed responses that fully met my needs and expectations. His thoroughness in explaining concepts and his ability to anticipate follow-up questions made the interaction particularly valuable. I am very satisfied with the level of detail and clarity he brought to each response, which enabled me to move forward with confidence. Nikhil's professionalism and commitment to ensuring I had all the information I needed was evident throughout our conversation.
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