Booking by phone efficient and useful as it was first time . If possible would like to board the ferry earlier than 1hr 15 on return journey from Belfast , but otherwise efficient and good . Both... See more
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Outbound ferry was lovely calm seas, staff lovely. Inbound ferry, screaming children doing laps of the ship for hours on end. Throwing water from the toilets all over the floor. Announcements and remi... See more
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Used the express loading, booked lunch and the reserved lounge area. Express boarding: fab. Great help, very efficient. Lounge: worth the extra cost. Quite relaxing and very welcoming. Lunch/fo... See more
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We are regular travelers to GB and this time decided to use the daytime sailing Belast to Birkenhead. On arrival at Belfast check in (9am) we were told to join the vehicle cue in row 3 but not the p... See more
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Company details
- #12 of 18 best companies in Ferry service
- #2 of 2 best companies in Port operating company
- #2 of 2 best companies in Terminal point
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4k reviews
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Stena line customer service
I have to say Stena line customer service is some of the best I have ever had, especially from a big company. Never had a bad experience with them, for years. We have spoken to them twice resently, one thing was not actually really a Stena issue, as it was an EU change of regulation about travelling with EU passported dogs, as an EU citizen living in the UK. The port office were really friendly, helpfull and extremelly knowlegable. I wish I had rung them first, rather spending hours on-line and ringing consulates, who were useless, no clueless actually. The second time we rung, it took less than 2 minutes, to get through, to change the car on the booking. No hassle, no fee and extremelly friendly. Others could certainly learn from Stena.
30 June 2026
Unprompted review
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear that our customer service team was able to assist you quickly and efficiently, and that you found our staff friendly and knowledgeable. Your kind feedback is greatly appreciated, and we look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Slick boarding and disembarking
Slick boarding and disembarking, helpful and friendly staff
30 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear that boarding and disembarking were smooth and that our staff were friendly and helpful. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
I am afraid it's only 1 star.
I am afraid it's only 1 star.
Journey to Dublin was fine, if not a bit tedious leaving the ferry.
We went to a concert & at 10.10pm i received a text to say that our 4.30am ferry had been cancelled. I was advised to rebook or call. Lines closed at 10pm & the Saturday ferry's were all fully booked! We ended up getting a flight home as the next available ferry was Sunday afternoon!
These things happen I know but as per it's always the mop up that's the issue!
26 June 2026
Reply from Stena Line UK
Good morning,
Thank you for taking the time to leave your review.
We're pleased to hear that your journey to Dublin went well, however we're very sorry to learn about the disruption to your return travel plans.
We understand how frustrating it must have been to receive notification of the sailing cancellation late in the evening and then find that alternative sailings were unavailable, leaving you with little choice but to arrange a flight home. While cancellations are sometimes unavoidable, we appreciate the additional stress and expense this can cause, particularly when travelling for a special event.
We sincerely apologise for the inconvenience caused and appreciate your comments regarding the support available following the cancellation.
If you have not already done so we would advise contacting our customer services team via the contact form on our website at stenaline.co.uk/contactform
We hope to welcome you back onboard in the future for a smoother experience.
Regards
Dave
Stena Line
Switched routes for the return journey…
Switched routes for the return journey home, going from Belfast to Liverpool rather than the normal return journey we take from Dublin to Holyhead. From the moment we arrived at the Belfast terminal, everything worked out perfectly from receiving our tickets to being escorted on the ferry with my disabled Mum, we were given access to the lift from our car. The overnight cabin was clean and very comfortable and we both had a good nights sleep. We woke to arriving back in Birkenhead on time with no fuss. We got off the ferry and drove straight through with no stoppages. A wonderful, pleasant journey with Stena Ferries and as frequent uses of the Stena Ferries to Ireland, we are definitely going to use the Birkenhead overnight Stena ferries to Belfast and Belfast to Birkenhead for our overnight trip. I’m a loyalty user of Stena Ferries and would highly recommend their superb ferry service to Ireland.
30 June 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear that your Belfast–Liverpool crossing was so enjoyable and that our team helped make the journey comfortable for both you and your mum. We truly appreciate your loyalty and look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Lots of little things done in a timely fashion.
Staff all around the port and the ship were very welcoming. They also timed their advice and directions to help with the immediate task facing me. Really enjoyed both journeys.
30 June 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear that our staff made you feel welcome throughout your journey and that their assistance helped make your experience enjoyable. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear everything was fine and that you had an enjoyable journey. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
The sailings were on time and ran to…
The sailings were on time and ran to timetable a plus point.
The seating areas are not comfortable and in particular the Stena + lounge was very cold.
30 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear your sailings were on time.
We are sorry that you found the seating uncomfortable and you found the Lounge was too cold. We appreciate your feedback and will share it with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
From Fishguard found the ship not up…
From Fishguard found the ship not up the standard previoulsy experienced. Found the border force on boarding unhelpful. So much so that we cahnged our return journey to Dublin/Holyhead. Over all Stena standards have slipped and would sight no tea making and coffee facliates in pet cabins only one can of water no puppy pads in cabins all of which was provided on previous ships. Will consider other alternatives in futire but definitely will not be using Fishgauurd Rosslare service
27 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We are sorry to hear that your experience did not meet the standards you have previously enjoyed travelling over with us.
We regret that you found the onboard facilities in the pet cabin lacking and that your interaction during boarding was disappointing.
Your comments have been noted and will be shared with our team as we continually look for ways to improve our service.
We hope to welcome you onboard again in the future.
Regards
Dave
Stena Line
Stena lounge is comfortable to relax…
Stena lounge is comfortable to relax in. Prices are getting a bit expensive
19 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're pleased to hear that you found our Stena Plus Lounge a comfortable place to relax during your journey.
We also appreciate your feedback regarding pricing. We understand the importance of offering good value for money and will ensure your comments are shared with our team.
We hope to welcome you onboard again.
Regards
Dave
Stena Line
Comfortable with amazing staff always…
Comfortable with amazing staff always available to assist.
30 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're delighted to hear that you had a comfortable journey and that our staff were on hand to assist whenever needed. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you enjoyed your crossing and found it to be more like a cruise experience. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Everything was spoton.Efficiency staff…
Everything was spoton.Efficiency staff attitude and cleanliness superb.Really enjoyable crossing thankyou!
29 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you enjoyed the crossing and found our staff, cleanliness and service superb. We look forward to welcoming you back onboard soon.
Regards
Dave
Stena Line
Booking was straightforward &…
Booking was straightforward & simple….getting car on & off was so easy as well. I booked a cabin on the way home to get a sleep & the cabin was spotless & very quiet, so I had a great sleep. Can’t fault my trip in anyway.
29 June 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear that booking and boarding were easy, and that you enjoyed a peaceful night's sleep in your cabin. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Stress free from selection to boarding
From selecting and booking requirements online, to the ease of parking and boarding, all was quick and stress free.
Staff at ports and on board were helpful and courteous, with great service throughout.
24 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear your journey was stress-free and that our staff provided great service throughout. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Both outward and back were were very…
Both outward and back were were very good trips. Easy and comfortable
28 June 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear both crossings were easy and comfortable. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Cabin plumbing in the outbound trip…
Cabin plumbing in the outbound trip wasn't working. Broke twice. Return trip no issues. Overall a good trip hence the 4 stars.
12 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We are sorry to hear that you experienced issues with the cabin plumbing on your outbound journey, although we're pleased that this was resolved and that your return crossing was trouble-free.
We're delighted to hear that, despite this issue, you had an overall good trip.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you were happy with our prices and service. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Menus let otherwise excellent service down badly.
Used the express loading, booked lunch and the reserved lounge area.
Express boarding: fab. Great help, very efficient.
Lounge: worth the extra cost. Quite relaxing and very welcoming.
Lunch/food. Very disappointing. Makes no allowance for gluten free diet. No gluten free sandwiches or bread etc to be had. Told that they don’t cater at all for special diets. One suspects it is possibly boarding on discrimination.
A
23 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're delighted to hear that you found the Express Boarding service efficient and that you enjoyed our Stena Plus Lounge.
We are sorry, however, that the food options did not meet your expectations. We understand how important it is for customers with dietary requirements to have suitable choices available, and we're disappointed to hear about your experience. Your comments regarding gluten-free options will be shared with our team.
We appreciate you taking the time to share both the positive and negative aspects of your journey.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Happy to be in Stena Plus unaffected by…
Happy to be in Stena Plus unaffected by the mass of humanity. Attentive service whilst also preserving a quiet space.
29 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you enjoyed the comfort and quiet atmosphere of our Stena Plus lounge, along with the attentive service from our team. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
I booked a cabin for some piece and…
I booked a cabin for some piece and quiet. It cost me £90 for the cabin almost £30 per hour.
There was no tea bags in the cabin and i got no piece at all. Kids running up and doen the corridor and screaming kids onlt 2 cabins away.
I got no sleep at all and will. I left more stressed than i arrived.
Hotel rooms are cheaper. Never again
29 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We are sorry to hear that your cabin experience was disappointing and that noise from other passengers prevented you from getting the rest you were looking for. We also apologise that your cabin was not fully stocked with refreshments.
We appreciate you bringing this to our attention and will share your comments with our team. We're sorry this crossing did not meet your expectations.
If you wish to discuss this further, please contact our customer services team via the contact form on our website at stenaline.co.uk/contactform
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
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