We hadn’t made an appointment for another day but popped in to see if there was any availability and we hardly waited. We were served by Betsy on Tuesday 28th July 26. She was very pleasant, helpf... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had the absolute pleasure of having Holly assist my daughter’s with their school uniform fitting today, one of whom were staring new to the school so needed EVERYTHING. Holly was wonderfully helpful... See more
Company replied
The assistant Bree could not have been more helpful. So patient and we never felt rushed. Happy to suggest different sizes for us ensuring the whole experience was an easy one. She was just so pleas... See more
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Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more
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Company details
- #26 of 35 best companies in Uniform Shop
- #51 of 82 best companies in Children's clothes shop
- #285 of 594 best companies in Clothing Shop
- #104 of 218 best companies in Shoe shop
- #71 of 147 best companies in Sportswear Shop
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.5
Excellent
3k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service today from…
Excellent customer service today from Courtney I came in today ( 14/8 ) in the morning and she made me and son feel super comfortable we was in and out in under 20 minutes. Super helpful today 10/10 for Courtney.
14 August 2026
Unprompted review
We visited the Muirend branch after…
We visited the Muirend branch after booking an appointment online. We were served by Emma who was friendly, knowledgeable and polite. The shop was busy as it was the end of July however the staff were efficient and helpful.
One of the shirts we purchased was faulty but they exchanged this no problem.
23 July 2026
Unprompted review
Online company only no shops to try…
Online company only no shops to try uniform on for fit.
No uniform at school to try in for fit.
Have to pay for delivery.
Returns is a faff.
3 August 2026
Easy purchase and quick delivery
Easy purchase and quick delivery. All items the right size.
5 August 2026
Reply from Stevensons
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Shoutout to Nathan's excellent service.
Nathan was friendly, efficient and very helpful. His excellent service made a dull task pretty pain free. Thank you!
14 August 2026
Unprompted review
Reply from Stevensons
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Im very happy about my purchase Thank…
Im very happy about my purchase Thank you so much for my order.They did it everything in very good conditions.Really l appreciated for what they did it for my daughter. Thank you so much.
1 August 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Thank you for taking the time to leave a review.
I am sorry to hear that. Our team are on hand to support you with any faulty items and can arrange replacements swiftly.
Please contact our customer service team and they will be happy to assist.
Kind regards,
Stevensons
Fast turnaround on emails and questions…
Fast turnaround on emails and questions were answered precisely. thank you!
31 July 2026
Reply from Stevensons
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Reply from Stevensons
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Its the best customer attention that I…
Its the best customer attention that I have experienced. Always nice and providing solutions to everything .
5 August 2026
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Reply from Stevensons
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Excellent and efficient service.
Excellent and efficient service.
Ordered wrong tie, this was easily rectified and new tie arrived promptly.
5 August 2026
Reply from Stevensons
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Delivery was quick and smooth
Delivery was quick and smooth. My first order was a wrong size and the returns process was user friendly and I got my refund with no issues. There was also a postage discount for the other order.
5 August 2026
Reply from Stevensons
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Reply from Stevensons
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The delivery was fast
The delivery was fast. I ordered the items at the beginning of August and they were delivered to me within a couple of days.
3 August 2026
Reply from Stevensons
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Ordered long sleeved white blouses
Ordered long sleeved white blouses. Very quick delivery and easy to order.
5 August 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
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