Nothing in stock Email weeks later after myself chasing advising items won’t be ready till September! Returns online says out of action over a week period. Ended up taking items into stor... See more
Company replied
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See what reviewers are saying
Excellent store, the branch manager is a credit to the company. Had my daughter measured and a skirt ordered to fit her to start High school great help from Sarah who kept in communication via email.... See more
Company replied
Sales assistant Tillie looked after us from the moment we walked in and she made eye contact with a friendly smile and guided us through the whole experience of choosing boys school uniform. Tillie m... See more
Company replied
We arrived on a Saturday after a 2 hr journey with no appointment and had a fantastic experience. From the moment we walked in we were greeted and Tillie too us to the appropriate area of the shop... See more
Company replied
Company details
- #27 of 32 best companies in Uniform Shop
- #61 of 83 best companies in Children's clothes shop
- #342 of 620 best companies in Clothing Shop
- #123 of 218 best companies in Shoe shop
- #90 of 153 best companies in Sportswear Shop
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Contact info
67 Ber Street, NR1 3AD, Norwich, United Kingdom
- 01603 622355
4.7
Excellent
127 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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very good service when ordering online…
very good service when ordering online for school uniforms
21 March 2026
Reply from Stevensons - Norwich
Thank you for taking the time to leave a review.
The uniforms were delivered promptly…
The uniforms were delivered promptly and the quality is excellent, would buy again
7 March 2026
Reply from Stevensons - Norwich
Many thanks for providing a review.
Reply from Stevensons - Norwich
Many thanks, Blair.
Great quality school uniform
Website easy to use. Thankfully in stock as my daughter lost her jumper. Nice quality.
26 February 2026
Reply from Stevensons - Norwich
Thank you for taking the time to leave a review, Donna.
Easy ordering process and very fast…
Easy ordering process and very fast delivery. Perfect
26 February 2026
Reply from Stevensons - Norwich
Many thanks for providing a review.
I had to order some skins for my…
I had to order some skins for my daughter’s PE kit and had left it quite late. I put the order in on the Monday and sent an e-mail asking if there was any chance the order could be treated as urgent? By 6pm the same day it was ready for collection. Excellent service. Thank you.
2 February 2026
Reply from Stevensons - Norwich
Thank you for taking the time to leave us a review, Rosalind!
Easy to order goods dispatched and…
Easy to order goods dispatched and delivered quickly
22 January 2026
Reply from Stevensons - Norwich
Thank you for your review!
Managed to speak to someone to get what…
Managed to speak to someone to get what I needed. Very helpful. Arrived safely in a few days time. PE tops now being worn at school.
27 January 2026
Reply from Stevensons - Norwich
Thank you for taking the time to leave a review!
Reply from Stevensons - Norwich
Thank you for taking the time to leave a review.
Ordering online was easy and fast
Ordering online was easy and fast, the order was ready for the next day. The clothes do come up small, so I would suggest to always go up in size.
5 January 2026
Reply from Stevensons - Norwich
Many thanks for leaving a review.
Reply from Stevensons - Norwich
Many thanks for taking the time to leave a review.
Easy ordering process
Easy ordering process, arrived earlier than expected, exactly as described
1 December 2025
Reply from Stevensons - Norwich
Thank you for taking the time to leave a review.
Restricted opening times meant I had to…
Restricted opening times meant I had to wait 2 days until store was open to collect - otherwise good service
25 November 2025
Reply from Stevensons - Norwich
Thank you for taking the time to leave a review.
Wonderful service
Wonderful service! I called my local store in Norwich seeking an emergency delivery of a replacement uniform item. I received a very speedy response to my email enquiry within an hour and upon receiving my online order, they immediately dispatched the item. The item arrived the very next day in time for Games, saving me upwards of a week's leadtime to replace a damaged article. I'm a very happy customer!
3 November 2025
Reply from Stevensons - Norwich
Thank you for taking the time to leave a review.
Reply from Stevensons - Norwich
Thank you for taking the time to leave a review.
Online
Ordered online. Was ready to collect the next day. Walked into the shop and a girl approached me straight away and collected my order. Very quick and polite service. Thank you
30 August 2025
Reply from Stevensons - Norwich
Thank you for your time & review, Anthony
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff. Even though the shop was incredibly busy, I was able to find someone to help me quickly. They were kind, polite and very helpful. Will not hesitate to shop there again for uniform.
29 August 2025
Reply from Stevensons - Norwich
Many thanks for your review.
Good experience
Good experience. Easy to order online. Good communication. Good quality.
30 August 2025
Reply from Stevensons - Norwich
Thank you for your time & review, Jill.
Reply from Stevensons - Norwich
Many thanks for your review.
Reply from Stevensons - Norwich
Many thanks for leaving a review.
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