We hadn’t made an appointment for another day but popped in to see if there was any availability and we hardly waited. We were served by Betsy on Tuesday 28th July 26. She was very pleasant, helpf... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So organised!! We made an appt in the summer hols online for the Epsom which was really easy. When we turned up on the day, they had a set of staff on the door with a clipboard, and were assigning st... See more
Company replied
All staff very friendly welcome. Store very clean and well layed out. Service very easy and effective, one item not available and staff explained the order system and the wait time. Our sales assistan... See more
Company replied
Company details
- #26 of 35 best companies in Uniform Shop
- #51 of 81 best companies in Children's clothes shop
- #283 of 589 best companies in Clothing Shop
- #103 of 217 best companies in Shoe shop
- #70 of 144 best companies in Sportswear Shop
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.5
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Infuriating that you can't call any of…
Infuriating that you can't call any of the shops and speak to anyone, and no-one responds to emails, and worse still the website is down - just as schools are about to return. And then when you get to the shop, they don't always have everything in stock.
26 August 2026
Unprompted review
Reply from Stevensons
We have requested further information from you and would apreciate you give us the opportunity to review in detail.
All emails are responded to within 24 hours ,and our website is fully working, with no down time.
Please reply to the Trust Pilot request, or email customerservices@stevensons.co.uk with further detail
Kind regards,
Stevensons
Isobel and Ella at the Northampton…
Isobel and Ella at the Northampton Branch were amazing. Thank you soo much for your help. 🫶
25 August 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
The service was wonderful
The service was wonderful and the people were lovely. Our sales assistant Hannah was helpful, knowledgeable and super super friendly.
21 August 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Good never arrived as delivery address…
Good never arrived as delivery address was wrong but no one attempted to contact me to let me know!
6 July 2026
Reply from Stevensons
Thank you for your review.
I can see that our Customer Service team has arranged for your parcel to be re-delivered, this time to the correct address.
As the shipping labels are printed automatically, we do rely on the information entered at checkout by the customer being accurate. A confirmation email is also sent, confirming the address you have selected.
Thanks again for leaving a review
Stevensons
Thankyou those at Southbourne…
Thankyou those at Southbourne Stevensons. Made busy Saturday shopping much more pleasant, Hope was happy to help us and made us feel taken care of.
22 August 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Very good and well packaged
Their products are very good to use as a uniform and they deliver very quickly also packaging is quite nice.
3 August 2026
Reply from Stevensons
Many thanks for leaving a review.
Kiri was so helpful when I came in to…
Kiri was so helpful when I came in to your shop looking for my daughter’s school uniform. We were between sizes and kiri had every available size we needed to find the correct one…nothing was a problem. She is a credit to your company.
21 August 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Helpful fitting appointment.
As to be expected it was busy. We had booked a school uniform fitting appointment and was assisted by Ella who helped us choose everything that was needed and in the correct size. She was very helpful and informative.
21 August 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
What a great experience
What a great experience. So quick and easy!!! Thank you Izzy.
21 August 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Myself and my son had a great…
Myself and my son had a great experience at Stevensons today.
Leah was very helpful and knowledgeable and knew exactly the right sizes to pick for my son she was super chill which really helped him feel at ease.
The whole experience was so much quicker and easier than I expected.
Thanks Leah ! X
20 August 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Brilliant service
Brilliant service, Abdie was really helpful and made the shopping experience easy and quick.
20 August 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
All staff very friendly welcome
All staff very friendly welcome. Store very clean and well layed out. Service very easy and effective, one item not available and staff explained the order system and the wait time. Our sales assistant was Isla and she went above and beyond.
19 August 2026
Unprompted review
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
Items were not available
Items were not available, offered a different size not the size i really require.
6 August 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Cheaper than other uniform shops.
Cheaper than other uniform shops.
Fast correspondence, kept me updated on stork, via email . Polite efficient staff in shop.
5 August 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Great service experience
Nice and simple ordering website. Easy to order and the delivery was quick
30 July 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Very good quality uniform also very…
Very good quality uniform also very fast delivery. Accurate size.
6 August 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
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