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Stevensons Reviews 

2,897
•
TrustScore 4.5 out of 5

4.5

Uniform Shop
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Review summary

Created with AI, based on recent reviews

Considering 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's exceptional helpfulness, efficiency, and patient approach, making interactions pleasant and stress-free. The ordering process is often described as easy and straightforward, with many appreciating the quick dispatch and fast delivery of items. However, some customers also noted concerns regarding product sizing, with items not always fitting correctly or having inconsistent measurements. A few people mentioned issues with product value, feeling some items were overpriced or of a quality requiring frequent replacement. Additionally, some reviewers found the return process challenging, particularly regarding shipping costs for exchanges.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Product

Customers consistently note ambiguous experiences with product quality and sizing. Many reviewers praise the... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and convenient... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and the... See more

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We hadn’t made an appointment for another day but popped in to see if there was any availability and we hardly waited. We were served by Betsy on Tuesday 28th July 26. She was very pleasant, helpf... See more

Company replied

Rated 5 out of 5 stars

I had the absolute pleasure of having Holly assist my daughter’s with their school uniform fitting today, one of whom were staring new to the school so needed EVERYTHING. Holly was wonderfully helpful... See more

Company replied

Rated 5 out of 5 stars

The assistant Bree could not have been more helpful. So patient and we never felt rushed. Happy to suggest different sizes for us ensuring the whole experience was an easy one. She was just so pleas... See more

Company replied

Rated 5 out of 5 stars

Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more

Company replied

Company details

  1. #24 of 33 best companies in Uniform Shop
  2. #51 of 82 best companies in Children's clothes shop
  3. #282 of 596 best companies in Clothing Shop
  4. #105 of 218 best companies in Shoe shop
  5. #70 of 144 best companies in Sportswear Shop

Written by the company

Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(2,897)

851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very professional

The website is user-friendly, and the customer service team is attentive and very responsive. Also, the delivery was very fast.

27 July 2026
Rated 5 out of 5 stars

Ordered online

Ordered online. Picked up in store.

27 July 2026
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Reply from Stevensons

Many thanks for leaving a review.

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