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Stilo&Stile Reviews 

9,965
•
TrustScore 5 out of 5

4.9

Stationery Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 1,774 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range and excellent quality of products, highlighting the extensive selection of fountain pens, inks, and stationery. Many appreciate the detailed product photos and writing samples provided, which instill confidence in their purchases. The ordering process is described as easy and efficient, with products arriving quickly and securely packaged, often ahead of schedule. Reviewers also commend the prompt and helpful customer service, noting quick response times and effective problem-solving. However, some people mentioned issues with tracking information being vague or not receiving email notifications for order confirmations and shipping updates. A few customers also noted unexpected customs charges despite advertised free shipping, and occasional delivery problems with specific carriers.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent quality and wide selection of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition and... See more

Service

Customers had positive experiences with service, consistently describing it as quick, great, and... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought buying from overseas would be a huge, expensive pain with the current administration’s tariff taxes and elimination of duty-free shopping on items under $800 (de minimis). Stilo e Stile... See more

Rated 5 out of 5 stars

Ordering was straight forward and helpful; this was a pre order and thus was offered a discount; got my fountain pen within the stated time frame. It was packed perfectly and thus received in top cond... See more

Rated 5 out of 5 stars

Ordering at Stilo e Stile is always such a good and nice experience! Customer service is really good, packages are sent quickly and secured. Range of products is very nice (especially considering the... See more

Rated 5 out of 5 stars

I'm always happy to make some deal with Stillo &Stille while every time I get good price, fast delivery, quality products! Very happy, and I recommend Stillo &Stille to everyone who has a passion for... See more

Company details

  1. Stationery Shop

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

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How this company uses Trustpilot

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4.9

All reviews

(9,965)

2,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

- A Very Happy Customer

- good selection of products including proprietary special editions of Leonardo pens
- quick response to all my questions
- availability of specialty nib grids through the "Grind Your Writing Program "
-prompt and secure shipping . Order was complete and damage free.
-my minor quibbles include the approx. $20 CDN charge from UPS . When advertising " free shipping" it should be clearly noted that there will be such a charge even thought this appears to be standard industry practice. Also, it would be nice if the web site included a clear explanation as to whether pens are inspected/tested prior to being shipped. Other vendors include this service , some for free and others for a modest additional charge . Anyone selecting this service is advised that shipping will be delayed accordingly. If such a notice exists and I simply missed it I apologize.

16 June 2026
Rated 5 out of 5 stars

Perfect!

Nice and easy website with a beautiful selection of products. They offer a wide range of items, and many are in stock. My Pilot inkt bottles and fountain pen arrived well packaged and in perfect condition. The products are of excellent quality. Highly recommended!

15 June 2026
Rated 5 out of 5 stars

Fantastic delivery and selection

First and foremost, this is an amazing shop with a huge selection and range from the cheapest to most expensive pens there is.
The delivery was super quick and tracked, and I'm from a country which delivery always takes time.
Would definitely order again!

12 June 2026

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