StockCharts.com Reviews 

114
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic charts, valuable educational resources, and intuitive tools that make detailed technical analysis remarkably simple and effective for investors at any experience level. People consistently appreciate the exceptional value for money, helpful service team, and reliable daily market data that greatly assist in managing portfolios. However, some customers also noted occasional technical challenges, laggy experiences, and usability hurdles when accessing the service on mobile devices or tablets. A few reviewers were thoroughly dissatisfied when certain features, annotation options, or dedicated mobile applications were completely removed following recent platform updates.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform as an intuitive, easy-to-use... See more

Product

Reviewers mention positive feedback about product, praising the great charting tools, easy-to-use scans, and... See more

Website

People report ambiguous experiences with the website, reflecting both strong loyalty and notable... See more

Value for money

Users describe satisfaction with value for money, considering it an essential tool for their needs. Consumers... See more

Service

Customers had positive experiences with service, highlighting great analysis and helpful educational... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Things have been improved in Times . I am member since 2019 . It is a in dévelopment tool for my charts . Now , i have the de l' intelligence artificielle... , i can use it better , it help in program... See more

Company replied

Rated 4 out of 5 stars

Charting is pretty good. Renewing membership for long term customers (over 30 years) was made tricky for some reason. TradingView seems better package. I should review and make a decision.

Company replied

Rated 5 out of 5 stars

Great charts I use daily. Good scans to search for relevant charts and research, with various examples I can use when desired and easily modify. Alerts sent to my email are useful. While I don't use t... See more

Company replied

Rated 5 out of 5 stars

Lots of futures on this trading platform. It's easy to use and have tons of indicators to chose from as well as a good library for supporting these indicators with detailed explanations. Scan is easy... See more

Company replied


Company details

  1. Software company
  2. Information Services

Written by the company

StockCharts.com is a leading financial charting platform built to help investors and traders make smarter, more confident decisions. Our powerful, easy-to-use tools deliver clear, customizable charts, advanced technical indicators, and reliable market data, all in one place. From beginners learning the basics to experienced traders refining their edge, StockCharts supports every stage of the investing journey. We combine intuitive technology with expert insights and educational resources to help you identify trends, manage risk, and stay ahead of market movements. With decades of experience and a focus on clarity, reliability, and innovation, StockCharts empowers you to cut through the noise and see what matters most in the market.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(114)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tried to sign up for free trial but…

Tried to sign up for free trial but there was no confirmation or anything like that, it look like registration didnt happen. also no email was sent to me with login details. no email was sent for trial start confirmation... no email was sent for payment notification also but was billed.. support was near zero.

27 October 2025
Unprompted review
StockCharts.com logo

Reply from StockCharts.com

This is not the experience we want anyone to have. Please reach out to us at support@stockcharts.com so we can learn more about what happened.

Rated 5 out of 5 stars

great for technical analysis and good customer service

i've been using this tool for 3 years for technical analysis of usa stocks. as both day trader and swing trader, the quality and speed of their technical graphs is great and the website is easy to use. i've just renewed my subscription for another year. good value for money. the customer service is fast usually reply within 2-3 h.

25 November 2025
Unprompted review
StockCharts.com logo

Reply from StockCharts.com

We’re thrilled to hear you’ve been using StockCharts for 3 years and find the quality, speed, and ease of use valuable for both day and swing trading. This is exactly why we do what we do. Thanks for being a subscriber.

Rated 1 out of 5 stars

CUSTOMER SERVICE does NOT exist

I am 10 years customer - they don't care of customer service. Would STRONGLY advice new folks, to start at other vendors. I will start looking to move on.

Feedback given is not cared at all.

Example : They want me to delete alerts on stock price manually each one of them. I have almost 200 alerts which have been triggered and waiting on me to delete. Who does this kind of software ?????

8 October 2024
Unprompted review
StockCharts.com logo

Reply from StockCharts.com

Your concern about managing and deleting a large number of alerts manually is something we take seriously. We would like to learn more about your custom support experience and the challenges you're facing so we can better assist. Please reach out to us at support@stockcharts.com.

Rated 1 out of 5 stars

What a Crappy site

What a Crappy site. So Many AD's Laggy experience. Go to Tradingview.com - you be much happier

30 September 2025
Unprompted review
StockCharts.com logo

Reply from StockCharts.com

Your concern about ads and overall site performance is something we take seriously. Our free service does include ads, but we also offer ad-free paid plans. Please reach out to us at support@stockcharts.com so we can look into this further with you.

Rated 1 out of 5 stars

STAY AWAY

If I could rate this company 0 stars I would. This company is all about money. I had a pending charge and contacted customer service to stop the pending charge and I don't use their website. Without hesitation the representative mentioned that they don't offer refunds under any circumstances! Bad company practice and its no wonder why they have a lot of negative reviews. This company gets its money from charging people and never refunding. STAY AWAY!!!!

26 November 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away , they charged me for 2 months service. I cancelled during the trial period. They refused to refund my accout. Customer service grade CAPITAL F for FAILURE !!!!!! HORRIBLE !!!! Will report them to the attorney general office and CFPB

1 April 2024
Unprompted review
Rated 1 out of 5 stars

They just will bill you and provide…

They just will bill you and provide zero service,i joined so i could get Larry Williams service , however i could not find there service for him plus i rec'd zero e mails from stock charts.com regarding anything at all, as if i never did any business with them at all !!!! and they will not return any of there phone calls

5 November 2023
Unprompted review
Rated 1 out of 5 stars

Spamming & Free trial trick

Spamming without possibility to unsubscribe from the mailing list.
Free trial billing that is made to be charged right after if you don't required the unsubscription by email.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

StockCharts.com - The Best Charts- Bar None...

StockCharts.com _ The absolute Best StockCharts to be found Anywhere - Bar None! that includes Bloomberg Terminal, and any /all TradingPlatforms, broker or special chart site...
And Free! - for most users who don't need super advanced features like market Scans for stocks/fund that have the selective technicals one wants, and More!
A great site for truely directed Investors...
And StockCharts also includes ChartSchool(Free) for those who dont know what a Good Chart is, or understands...
StockCharts and understanding what a Good Chart really is, has made me a multimillionaire!

I'd post a "Good" chart here - But there's not any, easily found, way to post a pic or image here on this TrustPilot review site, or any review i've found here yet...
(Sorta makes me Wonder bout TrustPilot???
A good pic/image is worth a Thousand Words!)
Hey, I cant even put a Link in a TrustPilot Review...

But anyway StockCharts.com is Very good site for anybody Serious bout Investing Successfully...
It simply shows one Great Charts of not only the Past but the Most Probable Future...

30 December 2022
Unprompted review
StockCharts.com logo

Reply from StockCharts.com

We’re incredibly grateful for your enthusiastic feedback and are thrilled to hear how much value you’ve found in our charts and ChartSchool resources. It’s especially rewarding to know they’ve played a role in your investing journey and success. This is exactly why we do what we do. Thank you for being a subscriber!

Rated 1 out of 5 stars

Buyer beware - horrible company!

Buyer beware - really poor customer service here. Not sure how this company ever got my credit card information but they erroneously charged me to 2 months of their service, which I have never even seen before, and are refusing to refund my account! I have had to write them twice now as they do not provide any other way to reach them. Finally heard back today, 6-21-22 and they stated they will not refund my account. Having to report them to the BBB and write my state attorney general about, in addition to posting this information all over social media. Shame on them!!!!!

21 June 2022
Unprompted review
Rated 1 out of 5 stars

Buggy and poor UI

For such a widely used service, I am surprised at the quality of the product. It is really ordinary. Their ACP charts have a bug which is still present which displays completely inaccurate closing prices, change %, open, high, and low on particular dates. For this to be still being offered as part of a paid service is unacceptable. The only reason why I signed up for an annual PRO plan was to be able to do multi time frame analysis which is only possible in their ACP product, which does not work!!!! Sadly I have already paid for a year so dont have any recourse aside from venting here. Seriously dissappointed.

26 May 2021
Unprompted review
StockCharts.com logo

Reply from StockCharts.com

Thank you for your feedback. We’re sorry to hear about your experience at the time. Issues like the ACP data inaccuracies you mentioned are taken seriously, and we’ve made significant improvements to ACP since your 2021 review. We’d appreciate the chance to learn more. Please reach out to us at support@stockcharts.com.

Rated 5 out of 5 stars

Good website

15 February 2021
Unprompted review
StockCharts.com logo

Reply from StockCharts.com

It’s wonderful to hear that you find StockCharts to be a good website. This is exactly why we do what we do. Thanks for being a subscriber.

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