Stokers Furniture Reviews 

6,844
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,488 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and helpful without being pushy, allowing people to browse comfortably. Many appreciate the personalized advice and the pleasant, unhurried atmosphere that makes the shopping process easy and enjoyable. People are also very satisfied with the product selection, noting the vast amount of quality furniture and diverse ranges available. The overall service is frequently highlighted as excellent, with many finding the entire purchasing journey smooth and efficient. Reviewers often express high satisfaction with their purchases and readily recommend the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Product

People report positive experiences with product, often praising the wide selection and quality of furniture... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and professionalism of... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the helpfulness and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have purchased various items from Stokers over the years and have always been impressed with the range, price and quality of items. Service is friendly, knowledgeable and helpful without being push... See more

Rated 5 out of 5 stars

Stokers was highly recommended to us by a friend, so we headed down to chester and we were pleasantly surprised by the variety and quality on offer. First we were helped out by Nathan, which we h... See more

Rated 5 out of 5 stars

We have purchased a number of items from Stokers Chester over the years and have never been disappointed. When we wanted furniture for our extension Stokers was our first choice. From the minute we ar... See more

Rated 5 out of 5 stars

We bought a mattress from Stokers and unfortunately it was faulty. They could not have been more helpful especially Joe Tudor who helped us decided on another mattress no matter how many times we wen... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Interior designer
  4. Living room shop

Written by the company

As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Stokers Furniture - Never Beaten on Price

Written by the company

As its reputation for quality and service grew so too did Stokers
Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Peace of Mind

Bricks and mortar – the store came before the computer!

Bricks and mortar – the store came before the computer!
Bricks and mortar – the store came before the computer! Stokers is an established business. We have been successfully serving our local community for over 110 years and created a reputation for quality and value for money. From this website we can bring our offer, customer service and value for money to a wider audience. When you order on our website your order will not be left to a computer to fulfil, it will be handed direct to a salesperson at the store who will contact you personally to discuss your order and lead you through the process from order to dispatch of the goods.

Contact info

5.0

Excellent

TrustScore 5 out of 5

7k reviews

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5.0

All reviews

(6,844)

1,476 reviews in the last 12 months

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Rated 5 out of 5 stars

Sofa-bed Requirements Met and Exceeded:We went to Stokers as our first ‘port…

We went to Stokers as our first ‘port of call’ in our research into sofa-bed options having had excellent service from them on other significant furniture purchases.
Peter Thackeay was promptly attentive to our expressed needs and demonstrated the available options in terms of mechanisms, ease of use, size and fabric finish.
He identified a sofa-bed that met and exceeded our requirements and which was also at a popular price point.
He included free damage insurance for 5 years together with a likely swift delivery from known stock. We decided we did not need to look anywhere else.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Michale

Michale was extremely patient, helpful and very knowledgable every thing we asked him he was prepared to answer. We appreciated his help and knowledge.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Peter was a very patient salesperson

Peter was a very patient salesperson. We took over 2 hours to choose a suite - at no point were we rushed or made to feel an inconvenience. Totally professional service, very knowledgeable about the brands, colour combinations, delivery options etc etc. A very pleasant experience.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Returning back to the Southport Stokers…

Returning back to the Southport Stokers store was and has always been a great experience we have always received helpful and profesional service from the staff. Jenny Bedworth was again so helpful in helping us make our purchase for a Windsor Dining Table and chairs which we look forward to useing.
Thanks Jenny you were amazing

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Visited Stokers Chester

Visited Stokers Chester. Very helpful sales person. No pressure to purchase goods and efficient with follow up sales advice. First class furniture.

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Good service

We had just as good of a service from Julie Williams for buying extra material for our new sofa as we did when buying our sofa. Will all ways recommend your store because of the service we received from Julie.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Furniture Purchase

I was visiting family in Chester and popped into the store so that I could view a table, I had seen online. Julie Williams was very helpful and knowledgeable and I went on to purchase the table. I rang her, once the table had been delivered and ordered some chairs and, again, she was incredibly helpful and friendly. Even though I live in the South East, I will make any future orders via the Chester branch and would have no hesitation in recommending their wonderful staff.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

I went to the Chester store looking for a 3 and 2 seater settee.
I found the store bright and airy with a huge selection to suit everyone's taste.
I couldn't find what I had in mind so asked Steve Wood for help, he wasn't pushy at all, he pointed out what he thought I'd like then left me alone to make my choices. I found him really helpful and knowledgeable and the whole experience was relaxed and friendly.
I ended up getting exactly what I had in my head. I'd definitely recommend Stokers to family and friends.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Stressless sofas

We’re were really pleased with how Andrew Short looked after us. We visited many times to try and decide which sofas we wanted. Andrew was very patient and knowledgeable. He was able to answer all our questions and looked after us very well. We are excited to receive our new sofas.

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Visited the store with my elderly…

Visited the store with my elderly father on Tuesday. Martin was very helpful, and careful in his approach to my dad. Great variety of furniture, displayed in a sensible way for dad to access all areas. Offered us a try and see if it fits in your home service too.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

We visited Stokers in Southport to look…

We visited Stokers in Southport to look at small sofas for our kitchen diner. We spoke to Graeme Beresford who was extremely helpful, showing us a number of sofas that fitted our criteria. Graeme was professional and courteous and offered excellent advice and information on the furniture we viewed, giving us samples of material to take home for matching.
On our return to the store we were dealt with by Graeme again who saw us through the sales procedure professionally and then went on to offer advice on rugs which we were considering purchasing.
We have shopped at Stokers for many years and have always been impressed by the courtesy and professionalism of the staff.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

We were having to redecorate and furnish the entire ground floor following a flood. We brought sample wallpaper and carpet to assess options. Sandra in sales was excellent in helping us choose our furniture and fabric colours by reference to our samples

5 June 2026
Unprompted review

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