Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary opt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service. Sample tiles arrived very quickly enabling us to select exactly the ones we wanted. Tiles arrived on time with good service from driver. They are excellent quality and look stunning... See more
Company replied
After receiving many samples from various tile shops, The Stone & Tile Company came up trumps with the tile that I'll be ordering for our bathroom refit. Very quick delivery and well packaged. Also he... See more
Company replied
Tile samples came very quickly and were well packaged to avoid any damages. Have made our final choice ( Vedra sea brick tile) and will put our order in very soon. Quality of the tile very good co... See more
Company replied
Company details
Written by the company
At Stone Tile Company, we take pride in providing Stylish Tiles For Less! Our tile collection features an array of fresh, contemporary styles - from sleek, chic floor tiles to one-of-a-kind feature wall options. Sourced directly from top-tier manufacturers, we ensure exceptional quality without the premium price tag. Whether you're tackling a full-scale renovation or simply refreshing a single room, we've got the perfect tiles to bring your vision to life. We also have a showroom open Monday to Friday 9:00am-5:00pm to browse our tiles and make purchases. For those who prefer to shop on the weekend, you're welcome to stop by on Saturdays 9:30-1:30pm for a leisurely browse, Please note though we do not offer collections on Saturdays.
Contact info
Unit 4 Tungsten Park, Bardon Road, LE67 4BL, Coalville, United Kingdom
- 01530 811118
- help@stonetilecompany.co.uk
- www.stonetilecompany.co.uk
4.7
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ordered free sample of mosaic
Ordered free sample of mosaic , and the sample arrived by courier free of charge. Brilliant.
24 October 2025
Unprompted review
Reply from The Stone & Tile Company
That’s fantastic to hear! 😊 We’re so glad your mosaic sample arrived quickly and free of charge -happy to know you had a brilliant experience!
Sarah Lee
Senior Customer Service Advisor.
I ordered some sample tiles
I ordered some sample tiles. The tiles came quickly and they are beautiful. Now I just need to decode which ones I like best as I love them all.
17 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your kind words! We're thrilled to hear your sample tiles arrived quickly and that you love them all — that’s always the best kind of dilemma! If you’d like any guidance or extra details to help choose, we’re always happy to help.
Sarah Lee
Senior Customer Service Advisor
Samples Review
2 samples ordered for free and arrived next day. Very easy website to use and great photos.
22 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your lovely review! 💛 We’re delighted to hear your samples arrived quickly and that you found our website easy to use. We really appreciate your kind words about our photos too -it’s great to know they helped you choose with confidence!
Sarah Lee
Senior Customer Service Advisor.
Love so many of these tiles
Love so many of these tiles - it was difficult to choose!
23 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you for your review, we appreciate you taking the time to do this.
We hope we didn't make the choice too difficult and if you require any assisance , please don't hesitate to contact us.😊
Sarah Lee
Senior Customer Service Advisor.
I ordered sample tiles and the delivery…
I ordered sample tiles and the delivery was very quick and fillownup emails to check everything was okay
16 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your kind words! We’re delighted to hear your sample tiles arrived quickly and that you were happy with the follow-up. We always aim to make the process as smooth and friendly as possible. If you need any help choosing your final tiles or have any questions, we’re always here to help!
Sarah Lee
Senior Customer Service Advisor
Beautiful quality tiles
Beautiful quality tiles. Exactly as described and excellent customer service
17 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re happy with the tiles and our service. It means a lot to us to know that everything met your expectations. We look forward to helping you with any future projects!
Sarah Lee
Senior Customer Service Advisor
Reply from The Stone & Tile Company
Thank you so much for your kind words! We’re delighted to hear you found our staff lovely and helpful - it truly means a lot to us.
Sarah Lee
Senior Customer Service Advisor.
Very efficient
Very efficient - the sample arrived promptly...and we were very pleased with it.
14 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you for your kind feedback! We’re glad the sample arrived promptly and that you were pleased with it.
Sarah Lee
Senior Customer Service Advisor.
Sample arrived on time and we like the…
Sample arrived on time and we like the quality we will place an order
15 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thanks so much for your feedback! We’re delighted to hear you’re happy with the quality and thank you for placing your order with us.
Sarah Lee
Senior Customer Service Advisor.
Samples came quick and look great.
20 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thanks so much for your feedback! We’re glad to hear your samples arrived quickly and that you’re happy with how they look.
Sarah Lee
Seniro Customer Service Advisor.
I ordered 8 samples which have arrived…
I ordered 8 samples which have arrived well packed. This has allowed me to visualise my end goal for my bathroom project.
20 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your kind feedback! We’re delighted to hear your samples arrived safely and helped you visualise your bathroom project. It’s great to know you’re one step closer to bringing your vision to life - we can’t wait to see how it turns out!
Sarah Lee
Senior Customer Service Advisor.
Samples arrived quickly and safely
Samples arrived quickly and safely, packaged in just cardboard (I like this!). Tiles look good quality and I like the colour. Happy.
20 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thanks so much for your kind words! We’re really glad to hear your samples arrived safely and that you’re happy with the tiles and colour. We appreciate your feedback about the packaging too — we try to keep things simple and eco-friendly. 😊
Sarah Lee
Senior Customer Service Advisor.
Very competative
Very well explained on website about everything product, installation delivery etc. Competative prices . Customer service great communication after ordering a sample for my kitchen project
18 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your lovely feedback! We’re delighted to hear you found our website helpful and that you had a great experience with our customer service. We really appreciate you taking the time to share your thoughts — best of luck with your kitchen project!
Sarah Lee
Senior Customer Service Advisor
the samples I ordered came very…
the samples I ordered came very quicklyand you can tell the quality is very good.
18 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your kind words! 😊 We're thrilled to hear your samples arrived quickly and that you’re happy with the quality. We really appreciate your feedback and support!
Sarah Lee
Senior Customer Service Advisor.
Customer service
I made an error with my order and the customer service has extremely helpful in getting that rectified,
Louise
17 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your kind review! 🌟
We’re really pleased to hear that our customer service team could help get everything sorted quickly for you. We always aim to make things as easy as possible for our customers, even when things don’t go quite to plan.
We really appreciate your support!
Sarah Lee
Senior Customer Service Advisor.
Ordered samples for my new bathroom and…
Ordered samples for my new bathroom and they look great
16 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you for your lovely review! We’re so glad to hear that your samples look great. We hope they help make your new bathroom project even more exciting, and we can’t wait to assist you further if you decide to place a full order!
Sarah Lee
Senior Customer Service Advisor.
Lots of choice and speedy service
Lots of choice and speedy service. Very impressed
15 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your kind words! We’re delighted to hear you enjoyed our range and speedy service. Your feedback really means a lot to us, and we hope to work with you again soon!
Sarah Lee
Senior Customer Service Advisor.
Great product and service
I ordered the Provence Ivory Limestone effect modular floor tiles and they look lovely!! Great service and really quick delivery. Would definately recommend!
16 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your wonderful review! We’re thrilled to hear that you love your Provence Ivory Limestone effect tiles and that you had a great experience with our service. Your recommendation means a lot to us, and we really appreciate you taking the time to share your feedback!
Sarah Lee
Senior Customer Service Advisor.
Good experience thanks
Sample tiles were easy to order and came promptly. Website is easy to navigate with an indication of quick delivery times. I was pleased that the samples were bigger than I expected ... just getting my measurements sorted and I'm off!
13 October 2025
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for taking the time to share your lovely review! We’re delighted to hear that you found our website easy to use and that your samples arrived quickly (and larger than expected!). It’s great to know the process has been smooth for you so far — best of luck with your measurements, and we look forward to helping you with your order soon!
Sarah Lee
Senior Customer Service Advisor.
Reply from The Stone & Tile Company
Thanks so much for your kind words! 🌟
We’re thrilled to hear you’re happy with the speedy service and support. It’s always a pleasure helping our customers.
Sarah Lee
Senior Customer Service Advisor
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