I placed an order for a shredding bag to destroy my confidential waste as I have used this service previously and it was 5 star. However this time no bag no replies to emails totally not impressed ver... See more
Company replied
Location
Switch locationUnit 8 Ionic Business Park, Birmingham New Road, DY1 4SR Dudley, GB
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See what reviewers are saying
Ryan the employee was very good at his job role at the Dudley branch!
Company replied
Staff were super helpful and friendly. The storage space its self was clean and secure.
Company replied
Friendly staff, well organised, clean , easy excess and exit.
Company replied
Company details
Written by the company
Conveniently located on Birmingham New Road, Storage King Dudley is the go-to storage solution in Midlands. With 5-star customer service, neat and tidy units, and flexible leases to match any budget, we are the ideal choice for businesses and households short of space. Other benefits of Storage King Dudley include a box shop, shredding service, and reliable van rental.
Contact info
Unit 8 Ionic Business Park, Birmingham New Road, DY1 4SR, Dudley, United Kingdom
- 0121 522 4455
4.2
Great
6 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Storage King - Dudley
We look forward to welcoming you back! Thanks for the positive feedback.
Excellent customer service
23 September 2023
Reply from Storage King - Dudley
Thank you for the kind rating! We’re so happy that you were pleased with the service you received at our Dudley store.
Very Good Experience
Ryan the employee was very good at his job role at the Dudley branch!
7 July 2023
Reply from Storage King - Dudley
Thanks for your fantastic review! Quality customer service is one of our top priorities so it makes us very happy to hear that you had a great experience with Ryan at our Dudley store.
Excellent service
I placed an order for a shredding bag to destroy my confidential waste as I have used this service previously and it was 5 star. However this time no bag no replies to emails totally not impressed very poor service. Since writing my original review within an hour I received a call from a lovely young man from storage king he explained the problem which was an IT which I fully understand as I face these on a daily basis. He sorted the problem very satisfactory. So well deserve 5 star rating thank you for your prompt attention this morning storage king
2 April 2023
Unprompted review
Reply from Storage King - Dudley
Thank you for your review. We're sorry to hear you had a frustrating experience. We believe that our Dudley team are sending a shredding bag today and that your payment will be refunded today as a gesture of good will.
Reply from Storage King - Dudley
We're happy to see that you had a five-star experience at our Dudley store. Thanks for sharing.
Staff were super helpful and friendly
Staff were super helpful and friendly. The storage space its self was clean and secure.
28 January 2023
Reply from Storage King - Dudley
Thanks for your fantastic review and feedback on our great facilities and customer service, we look forward to seeing you in our store again!
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