Stratco Reviews 

Steve the delivery driver was very helpful, friendly and went over and above.

The antonym of service is Stratco. Job after job supplied short, delayed, damaged, wrong colour or all the above. Often, the response is worse than the underlying error. From order to invoice, the arrogance is disgraceful. With an invisible manager behind the wheel, nothing changes if nothing changes. Perth is a s*#%show and its destroying small business.

At Kadina store, l was so happy with his knowledge, helpfulness and his friendliness. I highly recommend people to shop at this store.

fantastic customer service from a product i purchased & needed further help. guys were amazing & fixed my problem straight away. thanks Stratco !

We were assisted by Stephanie to look at fencing options.
Stephanie has excellent engagement and communication skills and is incredibly knowledgeable about many different Stratco products. She gave us some suggestions, multiple choices and left us with great confidence about what we could design and purchase. Thank you so much Stephanie, you listened to us, treated us with respect and you were fun and incredibly helpful.

Steve was truly a lovely very helpful man. Would recommend him to anyone

My experience wasn’t anywhere near great. I contacted stratco saying there were drawings missing. They said they didn’t supply them anymore.(it was on the packing sheet though) my council needs drawings. The ‘online only’ instructions (none supplied) kept referring to the drawings. Footings size/depth etc. company seems to be uninterested. Very poor. Wouldn’t recommend.

Placed an order and paid for delivery of items, paying a high fee to deliver and giving three weeks notice for delivery to occur. On day of delivery, No Show! called store at 3.30pm and told, order was placed on the truck and delivery would be done by 6pm. Did not arrive and not impressed at all.

We ordered a Stratco Outback kit back on 28th January 2024. It arrived in Yamba NSW in due course without a hitch from Ormeau. We had an installer build this construction There were wrong gable joiners sent in the kit,had to wait days for the correct ones to arrive. The design is not good, the gable roof leaks, rusting tech screws, pop rivets show denting, poly carb sheeting is joined with tape. We have had nothing but issues, namely leaks and rust right up til the 3rd September, (8 months later) when installer was returning to rectify problems. I would not reccommend a Stratco Outback for the expensive price and inferior materials

I visited the shop today, 28 Aug 24, looking for a couple of hard to get parts that the internet couldn’t help me with.

One part was in stock, and the other wasn’t. The guys I spoke with went out of their way to help me identify where I might go looking for the part they couldn’t help me with.

I was very impressed with the customer service they provided. Thanks guys.

Impressive Consultant..knowledgeable.. but most importantly excellent customer service. Dave Ward came to our home ..went that extra extra mile to assist us to sought a solution .Would recommend .Would use his service again.Thanks Dave.

Very fast delivery.
All was OK.

I have bought quite a few things from Stratco.
I find the site easy to follow and easy to order.
Some great specials on there …
Customer service amazing, got a call to explain when they would be delivering to South Coast.

Ordered three different ‘Titanium’ garage cabinets, after a call to Stratco, to confirm a couple of configuration questions. The operator, Annette, was very helpful and informative. The cabinets arrived in perfect condition seven days later. Assembly was pretty straightforward and the quality of the panels are very structurally sound. Front panel comes complete with doors attached. Very well thought through assembly, with no external fixings visible. These Australian made cabinets are worth every cent over the cheap imports available from hardware stores.

I got my delivery on time and without fuss. Sam rolled up in his immaculate Kenworth truck and I knew that my delivery was going to be spot on.
Thank you Sam for keeping me up to date with your eta, appreciate the easy unloading and care you took with my materials

Steve the delivery driver was super professional and courteous. Got the shed delivered efficiently and safely. Great communication.

My delivery driver was friendly and efficient!
Placing the delivery, as instructed.
My delivery arrived, as expected on the day I was informed.

Steve from Stratco delivered our order with the highest level of efficiency. Once the palette was craned over the fence, he helped put away the shed in the backyard on a trolley. Friendly and approachable, thanks very much Steve.

Very pleased with the whole job and installation by Rod, Backyard Fencing. Turned up exactly when he said he would and very happy and easy to get on with.😊

Van the delivery man, was great to deal with. Very knowledgeable and accommodating.