Stratstone - BMW Hull Reviews 

The salesman was great answered all our questions and was very helpful.

We had a EV charging problem with our 16 months old ix3, very stressful as it couldn't charge the car, went in for diagnostic and advise, work shop couldn't help, but Rui the customer relations manager was extremely helpful as usual, advised and tried to help. After we got home, it failed to rectify the issue, called Rui back, after long conversation we left him with the issue for him to contact HO for advice.
Within hours, he came back with a solution. What a Star. A real credit to the dealership and BMW to recognise such talents with customers and keep customers happy and satisfied. We stay with BMW because of the customer care, mainly Rui😂👍👏

Just wanted to say a big thank you to Mark storey what a knowledgeable guy he made our purchase so easy

Great customer service. No pressure sales technique and listened to our requirements.
Enjoyable experience.

I bought a BMW M40I Roadster from this showroom had a lovely experience with them, sales person i dealt with (William Houldridge) was brilliant very helpful easy to talk to plus he delivered the car to me, over the moon with the service, car is fantastic.
Keith Cooper

Was great experience and was very quick securing the car I wanted

Just received my brand new BMX X5 from Stratstone Hull, cannot thank Mark Storey enough, helped me design the car from scratch and looked after every detail until the handover which was a special experience.

Morgan was was very helpful and understanding .He answered all our questions and was quick to email back to us .Big thank you 👏

These guys make buying easy! would 100% recommend.

Tom was very friendly and clear with details, super accomodating to me being fussy too.

Steven was very helpful, made the process go quickly and smooth.

Would 100% recommend. 😊

Stephen was a pleasure to deal with. Very friendly and no hassle service.

Steve and Jack- were a massive help with sorting my insurance and Connor was very helpful on the test drive ! And mark was great with sorting out the original purchase

Due to our unique circumstances, we collected our newly purchased car earlier than scheduled. Despite being on his day off, Steve came in to assist us with the new car handover. He demonstrated exceptional professionalism and dedication, patiently answering all our questions. BMW should be immensely proud to have such outstanding employees. Once again, we extend our heartfelt thanks to BMW HULL.

So bought a 2021 plate BMW x3 40i from stratstone Hull the sales person was Mohammod Miah he was very present and helpful from start to finish, the day I picked the car up he had put the black silk cover over the car and the grandchild had the honours to reveal it,great gesture and nice touch, many thanks would recommend stratstone bmw Hull on their excellent service
Neil kemp

Great experience dealing with Stratstone Hull when buying my new M240i, particularly with Steve Briggs and Jack Beeston. They sorted me out with an M240i test drive for 24 hours which they especially brought in from another dealership, which was much appreciated. They were professional, knowledgable and friendly throughout. Would certainly buy another car from them when it’s time to change again.

Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week later. He has been very accommodating from start to finish and remained helpful even after the sale. I will definitely look at coming back to Stratstone Hull :) despite the 3+ hour drive from Suffolk.

I don’t often leave reviews, but in this case it’s well deserved. I recently took delivery of a BMW iX50 after having a brief conversation with Will Houldridge, based in Hull. He understood my requirements, listened and advised accordingly. I admit, I’m not the easiest of customers! I placed my order knowing it was going to be a few months but it was delivered to site. I was kept updated throughout the build. The car actually arrived earlier than anticipated, which was fantastic. It was fully prepared ready for my agreed handover. Will was extremely professional throughout, and explained as much or as little as I wanted to know. I wish him well with his career and his house move. 10/10 Will. Thanks again. Mark Schofield.

I suffered a puncture on Sunday .
My car got recovered to Stratstone in Hull and they went out of the way to make it as painless as possible .

Very good service from Terence in sales, went out of his way to help, was responsive to my expectations as a customer and was very down to earth - didn't pressure, and was happy to listen to my needs. 1st class service. Thank you. Rob B.