After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... See more
Company replied
We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... See more
Company replied
Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... See more
Company replied
What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offere... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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Graiseley Hill, WV2 4HQ, Wolverhampton, England, United Kingdom
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Reply from Stratstone - Land Rover Wolverhampton
Took car at 8 am, for full service and rear brake discs and pads. Asked if the car could be ready for for 1pm. All work done and completed on time.

Reply from Stratstone - Land Rover Wolverhampton

Reply from Stratstone - Land Rover Wolverhampton
Software issue was not resolved after the forth time of asking and bring the car in, and after pointing out the software message to your member of staff on arrival.

Reply from Stratstone - Land Rover Wolverhampton
Nothing too much trouble they are efficient and friendly very professional I was offered a hot drink on arrival both to drop my car off and again to collect it lovely service

Reply from Stratstone - Land Rover Wolverhampton
Service chap Keith very helpful went above and beyond. Thank you

Reply from Stratstone - Land Rover Wolverhampton
Shocking aftersales service.
I purchased two brand new Range Rover Autobiography Sports from them on the same day and have a wind noise problem on one. 9 months later i am still waiting for them to resolve the issue after lots of e mails and call going unanswered.
I will never buy anything from this dealership ever again.

Reply from Stratstone - Land Rover Wolverhampton
Very nice and friendly staff come on time to collect my car and drop back no stress very easy and smooth service

Reply from Stratstone - Land Rover Wolverhampton

Reply from Stratstone - Land Rover Wolverhampton
Polite serice staff and repairs carried out within time guidlines given

Reply from Stratstone - Land Rover Wolverhampton

Reply from Stratstone - Land Rover Wolverhampton
The quality of the staff and their training of how to impress customers.

Reply from Stratstone - Land Rover Wolverhampton

Reply from Stratstone - Land Rover Wolverhampton

Reply from Stratstone - Land Rover Wolverhampton
Compared to a dealership closer to Worcester, what a contrast. This dealership provides an excellent customer service, they can’t do enough for you. Really please with how they looked after me.

Reply from Stratstone - Land Rover Wolverhampton
I was kept informed by Stevie on service and my car’s issues all seem to be sorted after the recall.

Reply from Stratstone - Land Rover Wolverhampton
Always great service. Vicky always helpful. Been dealing with her for 11 years.

Reply from Stratstone - Land Rover Wolverhampton
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