Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... See more
Company replied
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See what reviewers are saying
Cambridge Porsche excel at excellence. All the teams compliment each other, front of house, service and sales.
Company replied
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... See more
Company replied
Didn't like having an appointment time of 10:30 and car still parked outside at 10:45. Car not ready till 12:20 (MOT only). Car not washed. Had to rush for appointment in Hertford. Thinking of cha... See more
Company replied
Company details
- #85 of 97 best companies in Car dealer
- #17 of 19 best companies in MOT Centre
- #1 of 1 best companies in Car Manufacturer
- #54 of 63 best companies in Vehicle Repair
- #5 of 6 best companies in Oil change service
- #50 of 57 best companies in Used car dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
High Street, CB227QD, Harston, England, United Kingdom
- 01223 081 183
4.5
Excellent
158 reviews
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Appalling service from Porsche Cambridge.
We love the car and brand, but have had nothing but issues with Porsche Cambridge.
It's a real shame Stratstone haven't got pride in the product they're representing.
30 June 2026
Reply from Stratstone - Porsche Centre Cambridge
Hi,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Cambridge Porsche excel at excellence
Cambridge Porsche excel at excellence. All the teams compliment each other, front of house, service and sales.
1 July 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Johnt,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Cambridge Customer Services
Excellent customer service as always
Excellent customer service as always, there’s no dealership like it
26 June 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Cambridge Customer Services
Poor experience
Poor experience - I specifically spoke to the dealership to ask about warranty repair terms for a broken down vehicle and was told that the vehicle could be taken to any approved Porsche garage for diagnostics.
On having this done at my own cost, I was told that a warranty repair could not be undertaken without bringing the (undriveable) vehicle to Porsche Cambridge - and that I would have to get the vehicle towed there at my own expense.
This was particularly galling after I specifically checked this in advance of having the vehicle recovered to the alternative garage closer to my house.
A courtesy car was not provided.
Communication was awful, with multiple assurances that I would be called back straight away but nothing heard for days. At one point I was told that the dealership didn’t know where my car was – had it been sent to Royston?!
In the second week they seemed to get a better grip on things and communication was better, although I was given hope that the vehicle would be ready on Tuesday but this was delayed to Thursday.
Could do better.
26 June 2026
Reply from Stratstone - Porsche Centre Cambridge
Hi,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Porsche Centre Cambridge Customer Services
Simple MOT 10:30 to 12:20.
Didn't like having an appointment time of 10:30 and car still parked outside at 10:45.
Car not ready till 12:20 (MOT only).
Car not washed.
Had to rush for appointment in Hertford.
Thinking of changing to Porsche at Hatfield.
23 June 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Laurence,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Porsche Centre Cambridge Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello Roland,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Excellent Service!
Tim Cogger, workshop controller kept me upto date and even though the work which was booked in had been carried out, they noticed another error on the test drive and rectified this before delivering the car back to me.
18 June 2026
Reply from Stratstone - Porsche Centre Cambridge
Hi Kal,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tim at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello Teodor,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Service was excellent
Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do.
My only minor observation is that communication could be a touch more responsive. The staff were helpful and knowledgeable, but replies were occasionally slow. A small point in an otherwise 5‑star experience.
9 June 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
After months of frustration with an…
After months of frustration with an intermittent PDK fault on my Panamera GTS, numerous repairs, conflicting diagnoses and significant expense elsewhere, I finally took the car to Porsche.
From the moment I spoke to Tim Cogger, the Workshop Controller, I felt I was in safe hands. Tim took the time to listen, kept me informed throughout and, together with his technicians, approached the problem methodically and professionally.
Rather than guessing or recommending major components, they carried out detailed diagnostics, identified the root cause and resolved the issue. The car now drives better than it has in a very long time.
The technical expertise was outstanding, but what really stood out was the personal service, communication and genuine desire to help. A huge thank you to Tim and the technicians for restoring my confidence in both the car and the Porsche brand.
Highly recommended.
2 June 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Daniel,
Thanks for sharing your recent experience!
It sounds like Tim has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Porsche Centre Cambridge Customer Services
All my service work at Cambridge has…
All my service work at Cambridge has been completed meeting my high standards, with the customer service always being great.
18 May 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Porsche
Porsche - Cambridge
Booking my car in was easy, loan car was waiting for me, work was completed really quickly and pick up was seamless. Aftersales Manager Dan Hart runs a fabulous team. A pleasure to deal with - thank you!
14 May 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Neil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello Aln,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello Tracey,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good all round service and experience.
8 May 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Mark,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Excellent service and communication
Excellent service and communication, Tom was really helpful and kept me informed throughout.
24 April 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Jason,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello.
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services
All staff were efficient and welcoming…
All staff were efficient and welcoming especially Nick the service advisor who exceeded my expectations.
13 May 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello,
Nick will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
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