Stratstone - Porsche Centre Cambridge Reviews 

170
TrustScore 4.5 out of 5

4.5

High Street, CB227QD Harston, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... See more

Company replied

Rated 5 out of 5 stars

Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... See more

Company replied

Rated 5 out of 5 stars

Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... See more

Company replied

Rated 3 out of 5 stars

Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... See more

Company replied


Company details

  1. #82 of 91 best companies in Car dealer
  2. #18 of 20 best companies in MOT Centre
  3. #1 of 1 best companies in Car Manufacturer
  4. #52 of 59 best companies in Vehicle Repair
  5. #5 of 6 best companies in Oil change service
  6. #50 of 55 best companies in Used car dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • High Street, CB227QD, Harston, England, United Kingdom

  • 01223 081 183

4.5

Excellent

TrustScore 4.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(170)

4,480 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Nice coffee but pretty poor service, which takes an age!

Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no proper service desk you can actually walk up to, you end up sitting in the front (albeit nice coffee & biscuits) but it takes 30mins+ to just collect your car. I don't have that time to waste on such a simple process.

20 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Duncan,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Great customer service

Harriet followed up to ensure the car issue would be addressed and kept me well informed during that process.

27 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Philippe,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Car was serviced within the time scale…

Car was serviced within the time scale quoted , pleasant reception , no delays

25 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Toni,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Great service

Great service , the car is always well looked after…. Many thanks

19 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Lee,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 2 out of 5 stars

Nothing but standard garage at premium price

Following my initial purchase of my first ever Porsche where the service year one and two was excellent, I’ve now been reduced to some average garage fix - but at a premium rate. Very disappointing.

10 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Britt,

Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Porsche Extended Warranty, Peace of Mind? Probably Not

Great biscuits and coffee.
But does a Porsche Extended warranty give a new "Peace of Mind", probably not.

16 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Tony,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Everyone was extremely welcoming and I…

Everyone was extremely welcoming and I was attended too promptly

19 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Jeremy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Porsche & Ford?

Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche Centre with my PPGTS. If possible, I'd also love for you to take care of my new Ford Ranger MS-RT 2025 whenever you’re able – it’d be fantastic to have you work on that as well.

16 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Alessandro,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Timothy at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Great communication and service…

Great communication and service throughout.

12 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Whole experience from booking my car…

Whole experience from booking my car in, arranging a loan car, information during the service and pick up was very efficient and straight forward.

13 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Joey,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it's great to see you had such a positive experience with us at the Dealership.

Have a lovely day!

Stratstone Brand Customer Services

Rated 5 out of 5 stars

The process was simple and very quick

The process was simple and very quick, we identified the most suitable vehicle for me and less than a week later I was driving the car home.

3 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Martin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

It's Porsche

It's Porsche , can I say more ? Everything is exceptional ; from the minute you walk through the door to the moment you leave.

6 March 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Fantastic Service from the aftersales…

Fantastic Service from the aftersales team
Big shout out to Dan and Harriet

26 February 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Attention to detail

Attention to detail, nothing too much trouble. Friendly attentive staff

20 February 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Christine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great job!

Really helpful staff and the technician was very thorough in completing the warranty repair on my 911.

19 February 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

I recently visited Porsche Centre…

I recently visited Porsche Centre Cambridge and I couldn’t be more impressed with the service I received, especially from Jasmine.

From start to finish, Jasmine truly exceeded my expectations. She was professional, attentive, and incredibly knowledgeable, keeping me informed throughout the entire process. What stood out most was the genuine care and attention given to my car it was treated with the utmost respect and returned to me in immaculate condition.

The whole experience felt seamless and personal, and it’s clear that customer satisfaction is a top priority. Jasmine is a real credit to Porsche Centre Cambridge, and I wouldn’t hesitate to recommend both her and the centre to anyone.

Thank you again for such outstanding service.

17 February 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Adil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jasmine at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Professional but friendly

Professional but friendly, truly turned a fault with my car into an opportunity to demonstrate customer service at a different level.

18 February 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Paul
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

excellent from start to finish thank…

excellent from start to finish thank you Fred and the rest of the team

6 February 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Ali,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Fred at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Thank you for the excellent service…

Thank you for the excellent service provided. Harriet was exceptionally helpful throughout the process, and her professionalism and attentiveness greatly contributed to a very positive experience. I am extremely satisfied and consider this to be one of the best service experiences I have had.

4 February 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Pirooz,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Harriet at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

All work was carried out with complete customer satisfaction.

All work was carried out with complete customer satisfaction. Kept informed of progress and completion. Very good courtesy transport arrangements.

22 January 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello, Gerry.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look