Georgia was great and I was happy to get my car serviced and audio fixed. The experience could of been improved with the following: My car was not cleaned after my service and the mileage was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Georgia was great and I was happy to get my car serviced and audio fixed. The experience could of been improved with the following: My car was not cleaned after my service and the mileage was... See more
Company replied
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... See more
Company replied
I’ve just bought a new car from Porsche Stockport and I can honestly say I’ve never had such a good experience with a sales guy James king sold me the car and he was brilliant so nice, no pressure, I... See more
Company replied
Vehicle had major service, then few weeks later engine fault and loss of power. Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle w... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Written by the company
Marsland Street 24, SK1 2AH, Stockport, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clear communication and really felt everyone was trying to go the extra mile

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport
I’ve just bought a new car from Porsche Stockport and I can honestly say I’ve never had such a good experience with a sales guy James king sold me the car and he was brilliant so nice, no pressure, I told him what I was looking for and he found me exactly that, lovely guy very informative never rushed me and was so kind and thoughtful. I picked the car up yesterday and I’m over the moon thank you James and not forgetting the girls in reception especially the lovely Sue xx

Reply from Stratstone - Porsche Centre Stockport
As always, excellent, professional and friendly service from all the team at Stockport Porsche centre.

Reply from Stratstone - Porsche Centre Stockport
Love the car the performance feels luxury. Customer service is excellent too ..

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport
Georgia was great and I was happy to get my car serviced and audio fixed. The experience could of been improved with the following:
My car was not cleaned after my service and the mileage was incorrect on the service invoice. Mike did mention when it came back in that it would be cleaned properly and they were sorry they couldn't get around to it.
After my second visit due to water ingress and damage to my amplifier. My car was washed outside but covered in bird droppings by the time I could collect it. The inside was not cleaned again. Also this repair took around 2 weeks and a loan car would of been really helpful.
I hope this feedback helps create a better experience in the future.
Thank you.

Reply from Stratstone - Porsche Centre Stockport
I recently took my car in for a service, which also included investigating an issue with the rear camera washer.
While the technical issue is still being looked into, I would like to recognise Michael for the way he handled my case. He was professional, responsive, and kept me informed throughout the process. He followed up when promised, answered my questions patiently, and made sure I understood what was happening at each stage.
Even when an issue cannot be resolved immediately, good communication and taking ownership make a significant difference to the overall customer experience. Michael demonstrated both, and I genuinely appreciate his professionalism and dedication. Thank you for your support.

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport
Updates can sometimes take longer than expected so useful to have a replacement car which I had.

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport
A smooth and professional service provided by Porsche Stockport dealership.

Reply from Stratstone - Porsche Centre Stockport
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.