Stratstone - Porsche Centre Stockport Reviews 

234
TrustScore 4.5 out of 5

4.5

Marsland Street 24, SK1 2AH Stockport, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Smiling friendly ladies on reception, offering drinks and food on arrival, Georgia was great, very helpful and clear. Love having my car thoroughly cleaned, very professionally, perfect. Thank you

Company replied

Rated 5 out of 5 stars

My GT car was due routine service with no serious concerns although I had noted some subtle variation in drive, gear changes and cabin sounds. Mike Pinkerton in service logged all the details an... See more

Company replied

Rated 5 out of 5 stars

Very helpful service team that took the time to do a test drive with me to try and locate an intermittent rattle in the roof lining.

Company replied

Rated 1 out of 5 stars

Vehicle had major service, then few weeks later engine fault and loss of power. Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle w... See more

Company replied


Company details

  1. #82 of 90 best companies in Car dealer
  2. #17 of 20 best companies in MOT Centre
  3. #1 of 1 best companies in Car Manufacturer
  4. #53 of 60 best companies in Vehicle Repair
  5. #5 of 6 best companies in Oil change service
  6. #50 of 55 best companies in Used car dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Marsland Street 24, SK1 2AH, Stockport, England, United Kingdom

  • 0161 476 9090

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(234)

4,404 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service from Michael


I recently took my car in for a service, which also included investigating an issue with the rear camera washer.

While the technical issue is still being looked into, I would like to recognise Michael for the way he handled my case. He was professional, responsive, and kept me informed throughout the process. He followed up when promised, answered my questions patiently, and made sure I understood what was happening at each stage.

Even when an issue cannot be resolved immediately, good communication and taking ownership make a significant difference to the overall customer experience. Michael demonstrated both, and I genuinely appreciate his professionalism and dedication. Thank you for your support.

1 July 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Derek,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services

Rated 3 out of 5 stars

Keeping to appointment time would be…

Keeping to appointment time would be helpful

29 June 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Wilson,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Efficient and friendly

Mike in service dealt with my 911 breakdown efficiently

24 June 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Simon,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services

Rated 4 out of 5 stars

Good service with a loan car back up.

Updates can sometimes take longer than expected so useful to have a replacement car which I had.

23 June 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello David,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Keith,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

very good sevice


very good sevice

17 May 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

Very good customer service

Very good customer service

10 June 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Amjad,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

A smooth and professional service…

A smooth and professional service provided by Porsche Stockport dealership.

30 May 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Mohammed,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 4 out of 5 stars

Pleasant staff

Pleasant staff, but difficult to phone staff and slow to call back when not available.

19 May 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hi Wobbie,

We're sorry to hear that you are struggling to get through to our dealership in Porsche Centre Stockport.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.

Thank you,
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

All very positive!

All aspects of the experience were excellent - many thanks!

21 May 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Chris.
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Service Team

You are always made to feel that your custom is valued

20 May 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello David.
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

Fast , Friendly, Reliable

Tom helped me, but every part of the team and everyone I spoke to offered excellent service. It was just a great reassuring experience.

9 May 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Danny.
Thank you for your positive review.
Tom and the rest of the team are always happy to help!
Have a great day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

excellent experience

excellent experience. friendly and good communication from Tom.

7 May 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Martin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Highly recommended

I recently had my car serviced at Porsche Centre Stockport and the experience was excellent from start to finish. The whole process was handled with professionalism, efficiency and genuine attention to customer care throughout.

The service team were friendly, knowledgeable and kept me fully informed at every stage, making everything straightforward and stress-free. It is clear they take real pride not only in the work they carry out, but also in ensuring customers feel valued and looked after.

What particularly stood out was the level of customer service when I had a small concern afterwards. It was dealt with promptly, professionally and with genuine care to ensure I was completely satisfied. That level of aftercare and commitment to customer satisfaction is increasingly rare and was greatly appreciated.

I would very highly recommend Porsche Centre Stockport to anyone looking for exceptional servicing and first-class customer care.

7 May 2026
Unprompted review
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great personal service as usual

Great personal service as usual

30 April 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Porsche Stockport feels second home

Porsche Stockport feels second home, great hospitality, nice Coffee & biscuits, full of positive energy, super kind staff, professional service with fast Chargers and comfortable waiting lounge, you just relax and don't feel the time go by.

29 April 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Fariborz,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great staff and a comfortable relaxing…

Great staff and a comfortable relaxing environment. Work done with no problems and good value for an MOT

1 May 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Outstanding customer service

Excellent service

23 April 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 1 out of 5 stars

Poor customer service

Poor customer service. Brand new Porsche Cayenne with engine misfire. Dealership principal was not replying to my emails.

8 April 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Ian,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Stockport Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look