By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more
Company replied
Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.
Company replied
From start to finish, Jason and Christie have made the whole sales experience easy. Great product explanations, answered all my mundane questions, with a bit of humour thrown in too! Being a few miles... See more
Company replied
Company details
- #81 of 90 best companies in Car dealer
- #17 of 19 best companies in MOT Centre
- #1 of 1 best companies in Car Manufacturer
- #52 of 59 best companies in Vehicle Repair
- #5 of 6 best companies in Oil change service
- #49 of 54 best companies in Used car dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Stafford Road, WV10 7ER, Wolverhampton, United Kingdom
- 01902 394010
4.4
Excellent
307 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Get me what I paid for and not rip me…
Get me what I paid for and not rip me off !!!!
19 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Paul,
We're sorry to see that you haven't had a positive experience. If there is anything that we can assist you with, please get in touch with us at service.followup@stratstone.com.
Thank you,
Customer Services
Oil Service
Porsche Wolverhampton are always very welcoming and friendly. They always look after me and go the extra mile to make sure that everything goes well.
24 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Paul,
We are delighted to hear that you have had such a positive experience with our team.
We strive to provide exceptional customer service and are thrilled that you have felt valued and well looked after.
Customer Services
Terrible job cleaning my car
17 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Sukhjeevan,
We understand your disappointment with the cleaning service you received.
We strive to provide high-quality cleaning services and are sorry that your experience did not meet your expectations.
We value your feedback and will use it to improve our services.
Customer Services
Brilliant service.
Brilliant service.
Range to book car in due to whether failure. Dropped car in the same day. Finished by Monday and ready to collect, cleaned and fully charged.
Fantastic!
6 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Dale,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide excellent service and are glad we were able to assist you during a challenging situation.
Customer Services
Perfect Porsche
Being go here since it opened, fantastic showroom, and fabulous vehicles. But what really makes it special is the staff. The service team in particular are some of the best I’ve ever dealt with. It consistently focused on customer satisfaction and exceeding your expectations.
10 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Michael,
Thank you for your kind words.
We are delighted to hear you are enjoying our showroom and vehicles.
We are proud of our service team and appreciate your recognition of their dedication to customer satisfaction.
Customer Services
Felt very welcomed by extremely…
Felt very welcomed by extremely friendly staff, overall very pleased
7 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Ranbir,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Customer Services
Great customerservice from collecting…
Great customer service from collecting the car to re delivering perfect thank you
31 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received.
Customer Services
Great customer service from hannah and…
Great customer service from hannah and Avril - superb team :)
29 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Lloyd,
It's wonderful to know that you received such great customer service from both Hannah and Avril.
Customer Services
From Reception through to Sales and…
From Reception through to Sales and Service my experience all levels has been excellent.
very ones been first class and a tribute to your recruiting process.
20 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Keith,
Thank you for your kind words.
We are delighted to hear that you had a positive experience at all levels.
We appreciate your feedback and will share it with our team.
Customer Services
Master Class
We attended a Master Class for our Macan S and your Jack was excellent with his explanation of each query we raised.
17 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello David,
We're thrilled to hear you had such a positive experience with our Master Class.
We appreciate your kind words about Jack's expertise and dedication to providing clear and helpful answers.
Customer Services
I was looked after with care and…
I was looked after with care and consideration and kept informed of the process at all stages.
17 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Paul,
We're so glad to hear you had a positive experience.
Thank you for sharing your feedback.
Customer Services
Unclear and amateur service..
Unclear and amateur service... I had to chase everything.... Drove away in an uninsured hire car. No apologises. Used to be a good centre when it was new but lost it
10 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Philip,
We understand your frustration with your recent experience.
We strive to provide a seamless and professional service, and it's clear we fell short of your expectations.
We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Customer Services
Is this the best UK Porsche Dealership???
Porsche Wolverhampton are a really great outfit, the people there are all friendly, helpful and efficient. Nothing is too much trouble for them.
17 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Judith,
It's wonderful to know that our team was able to provide you with friendly, helpful, and efficient service.
We strive to make every customer feel valued and we're glad we were able to meet your expectations.
Customer Services
Excellent service from start to finish
14 January 2025
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Sarah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
See comments already sent
4 December 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Christopher,
We are sorry that you are not fully satisfied.
On checking with the team at Wolverhampton about your comments, we stopped storing Winter Wheels a few years ago, however we do offer this off site, but this is chargeable.
Your feedback has been passed over to the relevant team.
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Lee,
We're glad to hear you had a great interaction with Daisy.
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Mark,
We're thrilled to hear about your positive experience.
We appreciate your kind words about our service team and Avril's exceptional work.
Customer Services
The best dealership I’ve ever visited
The best dealership I’ve ever visited. Professional but in a very friendly and relaxed way. Not the usual stuffiness from a dealership of this nature. Warm welcoming place and attention to detail was on another level. Refreshing in this day and age.
12 December 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for your kind words.
We are thrilled to hear that you had a positive experience at our Centre.
We strive to create a welcoming and comfortable environment for all our customers, and it's wonderful to know we achieved that for you.
We appreciate your feedback and will continue to work hard to provide exceptional service.
Customer Services
Courtesy
Prompt, courteous service and was kept well informed throughout as to the status of the repair.
Ellie was both helpful and professional.
Very happy to recommend!
10 December 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Paul,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received.
We appreciate your feedback and will continue to strive for excellence.
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Terry,
Thank you for your kind words.
We're glad you had a positive experience.
Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.