Stratstone - Porsche Centre Wolverhampton Reviews 

343
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TrustScore 4.5 out of 5

4.4

Stafford Road, WV10 7ER Wolverhampton, GB

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See what reviewers are saying

Rated 4 out of 5 stars

Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... See more

Company replied

Rated 3 out of 5 stars

Porsche Wolverhampton sold me a car with a non genuine part on & are saying this isn’t possible. I wouldn’t know how to change the part and don’t have the tools !! Terrible customer service suggest... See more

Rated 5 out of 5 stars

we purchased our new 911 last week from Jase in sales, the whole process was a complete pleasure from start to finish, no pressure at all. We recommended Jase and Porsche Wolverhampton to a college of... See more

Rated 5 out of 5 stars

Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more

Company replied


Company details

  1. Car dealer
  2. also in
  3. Car Manufacturer
  4. MOT Centre
  5. Oil change service
  6. Used car dealer
  7. Vehicle Repair

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Stafford Road, WV10 7ER, Wolverhampton, United Kingdom

  • 01902 394010

4.4

Excellent

TrustScore 4.5 out of 5

343 reviews

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4.4

All reviews

(343)

4,543 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always

Annual visit for MOT usually they collect and deliver my car back for services or MOT but we did a wait service today the showroom is fab for sitting and grabbing a coffee while waiting staff are friendly and always helpful never have any issues

21 October 2026
Rated 4 out of 5 stars

Good, but can improve

Overall service was good and no major complaints however would suggest they call back when promised to maintain good customer service

16 October 2026
Rated 3 out of 5 stars

Non genuine part on car

Porsche Wolverhampton sold me a car with a non genuine part on & are saying this isn’t possible. I wouldn’t know how to change the part and don’t have the tools !! Terrible customer service suggesting I am the dishonest one. Not a happy customer.

*Updated as they finally did the right thing ….from one star to 3

9 October 2026
Unprompted review
Rated 5 out of 5 stars

we purchased our new 911 last week from…

we purchased our new 911 last week from Jase in sales, the whole process was a complete pleasure from start to finish, no pressure at all. We recommended Jase and Porsche Wolverhampton to a college of ours who got in touch and purchases a 911 the same day...Great work Jase.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent staff

Attentive staff, great coffee

22 September 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Mcdonald.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Wolverhampton Customer Services

Rated 2 out of 5 stars

Improve communication with customers…

Improve communication with customers via regular updates
Check problems are resolved by reviewing in person in the car before customers leave

21 September 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
thanks for sharing your feedback on your experience with Porsche Centre Wolverhampton . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Timely communication and professional…

Timely communication and professional service

21 September 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Jill,
thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great customer service

Pav kept her promises to keep us updated throughout the day, and provided a very smooth and professional hand over.

16 September 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
Thanks for sharing your recent experience!
It sounds like Pav has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello, Jog
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

911 s

From entering the well stocked building i was made to feel a valued customer. I was kept updated regarding my vehicle.

12 September 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Phil, I appreciate you taking the time to leave this review! I am very pleased you are satisfied with your visit! We hope to be of service to you again!

Stratstone Customer Services

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