Stratstone - Porsche Centre Wolverhampton Reviews 275

TrustScore 4.5 out of 5

4.3

Stafford Road, WV10 7ER Wolverhampton, GB


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Rated 5 out of 5 stars

PORSCHE WOLVERHAMPTON Fantastic attention to detail fantastic customer interaction superb quality of work from reception to walking out of the door, impressive level of service. In specific Dan an obv... See more

Company replied

Rated 5 out of 5 stars

Booked my Porsche 911 Carrera in for a service with Porsche Centre Wolverhampton. ( I have had my 911 serviced two years ago at this Porsche centre and been very pleased) Pavandeep was very perso... See more

Rated 5 out of 5 stars

I recently visited for yearly MOT. I was met by Amber at reception, who was fantastic and made me feel so welcome, in fact both girls on reception were wonderful and very efficient in dealing with m... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Jason and Christie have made the whole sales experience easy. Great product explanations, answered all my mundane questions, with a bit of humour thrown in too! Being a few miles... See more

Company replied


Company details

  1. #86 of 99 best companies in Car dealer
  2. #15 of 17 best companies in MOT Centre
  3. #1 of 1 best companies in Car Manufacturer
  4. #53 of 62 best companies in Vehicle Repair
  5. #5 of 6 best companies in Oil change service
  6. #49 of 57 best companies in Used car dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Stafford Road, WV10 7ER, Wolverhampton, United Kingdom

  • 01902 394010

4.3

Excellent

TrustScore 4.5 out of 5

275 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Very good service

11 June 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Tony,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

The service agent was very professional

The service agent was professional and charming and she kept me updated whilst I waited for the job to be completed.

12 June 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 3 out of 5 stars

Car returned to me dirty

Car delivered to dealer clean. Car then returned dirty to me after service completed.

12 June 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Kerry,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Staff that listen and want to help

Staff that listen and want to help.
Great customer service from both Evie and Jasmine.

9 June 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Very nice staff

Very nice staff

3 June 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Gurtej,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

PORSCHE WOLVERHAMPTON Fantastic…

PORSCHE WOLVERHAMPTON Fantastic attention to detail fantastic customer interaction superb quality of work from reception to walking out of the door, impressive level of service. In specific Dan an obviously senior service advisor, constant interaction and update as I was waiting for five hours. This was not due to lack of care or attention. This was due to the work required thanks to Dan. I was told of exactly what was needed. Please make sure the dealer principal is advised of this. Dan was a member of staff who was represented his dealership impeccably. CUSTOMER RL.

8 June 2026
Unprompted review
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for the outstanding service provided by Pav throughout the servicing of our Porsche Cayenne at Wolverhampton Porsche.

From the moment we first made contact, Pav was professional, friendly, knowledgeable, and exceptionally attentive. She took ownership of the entire process and was our single point of contact throughout, making everything straightforward and stress-free. Communication was excellent at every stage, with regular updates and prompt responses to any questions we had.

What particularly stood out was Pav's commitment to customer service. She consistently went above and beyond to ensure we were fully informed, felt valued as customers, and that every aspect of the service experience met the high standards expected from Porsche. Her attention to detail, professionalism, and genuine willingness to help made a significant difference.

Pav is a real credit to Wolverhampton Porsche and reflects the Porsche brand exceptionally well. Thanks to her efforts, what could have been a routine service appointment became a truly first-class customer experience. We would not hesitate to recommend Wolverhampton Porsche to others and look forward to dealing with Pav again in the future.

Thank you, Pav, for your excellent service.

3 June 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Always helpful and friendly…

Always helpful and friendly staff,giving me regular updates on repairs.

28 May 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Andrew,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Paul Butcher

Good service Dan is a very good guy treats me fairly and honestly.

27 May 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Top team that looked after everything…

Top team that looked after everything from start to finish.

21 May 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Excellent communication

Excellent communication; schedule estimates clearly laid out service costs, kept up to date on progress of work throughout. Car ready at required collection time.

20 May 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello.
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Fantastic Dealership!

Fantastic Dealership with staff who are committed to great customer service and are very welcoming and professional and excellent ambassadors for the Porsche brand.

8 May 2026
Rated 5 out of 5 stars

Booked my Porsche 911 Carrera in for a…

Booked my Porsche 911 Carrera in for a service with Porsche Centre Wolverhampton.
( I have had my 911 serviced two years ago at this Porsche centre and been very pleased)
Pavandeep was very personable, helpful and efficient and is a real asset to the dealership.
The whole booking process was both straightforward and a positive experience. Highly recommended.

1 May 2026
Unprompted review

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