Strawberrynet.com Reviews 26,595

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of products, competitive pricing, and the overall ease of navigating the website. Many people appreciate the efficient ordering process and the prompt delivery service, often highlighting the comprehensive tracking provided. However, some customers experienced issues with their orders, including receiving leaked or expired products. A few people also noted difficulties with the website when using a mobile phone, and there were occasional reports of delayed shipments or issues with received items.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers appreciate the wide selection of high-quality... See more

Website

Users describe positive interactions with the website, highlighting its ease of use, clear design, and simple... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the ease of ordering, great prices,... See more

Price

Consumers find price to be positive. Many reviewers praise the great prices, good discounts, and fair-priced... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick and free delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been ordering regularly for 15 years and have had good products and service almost every time. Loyalty discounts are nice on top of already good prices.

Rated 4 out of 5 stars

A very easy to use system. However, a bit harder to find the products online if using mobile phone. Great deal on 11/11.


Company details

  1. Skin care clinic
  2. Clothing Shop
  3. Cosmetics shop
  4. Flavours, fragrances and aroma Supplier
  5. Hair product shop
  6. Pharmacy
  7. Wellness centre

Written by the company

Strawberrynet.com is the leading shopping destination for beauty, carrying over 800 brands and 33,000 products at heavily discounted prices. Discover the best deals on the most diverse range of makeup, skincare, haircare, fragrances and home scents online with free worldwide shipping.


Contact info

4.1

Great

TrustScore 4 out of 5

27K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Trolling through the 'Specials' is tedious!

Have shopped Strawberrynet for many, many years - and I have enjoyed the experience because I've almost always been able to find the product I was looking for. Of late though I find having to troll through all the 'Special Offers' annoying. I feel the need to go through them all & check if there is a deal I can pickup in the various separate lists, but its soo time consuming. Other than that, once I reach my product page I am very happy and the purchasing procedure online is quick & easy.

27 April 2025
Rated 3 out of 5 stars

Somewhat disappointing

Over years I have had my points removed and had to start again - this is a shame as it was great before that. I now don't really trust the company as I used to. Also some things I chose to buy were not put in my cart - so I didn't bother buying as much as I was going to.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Love Strawberrynet.

Great prices, easy to order, prompt delivery and I received a bonus gift :)

13 April 2025
Strawberrynet.com logo

Reply from Strawberrynet.com

Thank you for your comments on Trust Pilot.

We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.

We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.

If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.

Thank you for your patronage. We look forward to serving you again.

Rated 5 out of 5 stars
Strawberrynet.com logo

Reply from Strawberrynet.com

Thank you for your comments on Trust Pilot.

We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.

We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.

If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.

Thank you for your patronage. We look forward to serving you again.

Rated 5 out of 5 stars

Good variety of products to choose…

Good variety of products to choose from.
Quick efficient delivery.

13 April 2025
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.

We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know.

Rated 5 out of 5 stars

Shopping made easy

Easy and fast.

13 April 2025
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.

We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know.

Rated 5 out of 5 stars

Great customer service!

On receiving our package, we found one of products had leaked. Strawberrynet was very quick to resolve the issue. Highly recommend for competitively priced products and great customer service!

29 March 2025
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.

We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know.

Rated 5 out of 5 stars

Great experience

Great experience! Nice product, totally authentic.

16 April 2025
Unprompted review
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.

We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know.

Rated 5 out of 5 stars

My Strawberry Net review

My dealing with Strawberry Net was a good one. I got an email showing the purchase and how you can keep track of your parcel. It would show the status of where it was. It took 8 days from date of purchase to arrive. Had bubble wrap around it and was supported really well or around it.

7 April 2025
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.

We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know.

Rated 4 out of 5 stars

You deliver on time

You deliver on time. Your products are a little restrictive from what you used to have and I will not pay a premium because what I purchase is valued at over $400.00. That is a disappointment.

6 April 2025
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If you are looking for a particular product, feel free to send us an e-mail enquiry to info@strawberrynet.com along with the full name of the item so that we can check with our purchasing team if we are able to source it through our suppliers.

Our stock is always changing with over 30,000 items available, so please check back for updates. Two options are available for shipping: Standard and DHL Express according to your preference.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

Rated 3 out of 5 stars

The initial discount I was offered…

The initial discount I was offered suddenly changed at checkout and the total amount ended up being more. This is always irritating and feels disingenuous.

Hi, I think the the initial discount was the 13% storewide plus one of the products (I think the foundation) had an extra 5 or 10% off. Initially the total was $165 until I got to the paying stage and suddenly it was $175 (shipping was still free so that wasn't the added amount).

11 April 2025
Unprompted review
Strawberrynet.com logo

Reply from Strawberrynet.com

Hi Anna

Thank you for your feedback per our record the 13% sitewide discount has been applied to your order. May I know which discount you had seen prior to proceeding to the checkout?

Rated 5 out of 5 stars
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.

We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

Rated 5 out of 5 stars

speedy delivery

27 March 2025
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.

We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

Rated 4 out of 5 stars

Positives

For starters, the price of the product I last bought in July 2023 hasn't sky-rocketed which is great. Also, the strawberry net website is easy to negotiate.

7 April 2025
Unprompted review
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.

We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

Rated 5 out of 5 stars

Fantastic discounts

30 March 2025
Strawberrynet.com logo

Reply from Strawberrynet.com

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.

We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.

If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.

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