Been ordering regularly for 15 years and have had good products and service almost every time. Loyalty discounts are nice on top of already good prices.
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Review summary
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Reviews shaping this summary
A very easy to use system. However, a bit harder to find the products online if using mobile phone. Great deal on 11/11.
HAD A BIT OF DIFFICULTY FINDING WHAT I WANTED
Easy to order, great prices and great range of products.
Company details
- Skin care clinic
- Clothing Shop
- Cosmetics shop
- Flavours, fragrances and aroma Supplier
- Hair product shop
- Pharmacy
- Wellness centre
Written by the company
Strawberrynet.com is the leading shopping destination for beauty, carrying over 800 brands and 33,000 products at heavily discounted prices. Discover the best deals on the most diverse range of makeup, skincare, haircare, fragrances and home scents online with free worldwide shipping.
Contact info
United States
- info@strawberrynet.com
- www.strawberrynet.com
4.1
Great
27K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good specials and free postage..highly…
Good specials and free postage..highly recommend strawberry net..thankyou so much sue swale
27 March 2025
Reply from Strawberrynet.com
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it will motivate us do better and provide the best customer satisfaction.
Please note that for any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.
Love this online beauty shop
I've purchased from Strawberry.net many times, for myself and overseas relatives, and what you see is what you get. The prices are very reasonable and delivery is fast.
25 March 2025
Unprompted review
Reply from Strawberrynet.com
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
Please be advised that delivery to Australia takes 7-14 working days (excluding weekends and holidays). It has been 4 working days since your parcel was shipped out. Currently, your parcel is still in transit and within the delivery time frame.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
Your patience is very much appreciated. If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Every is well package
Every is well package. I do not like the free gift when you can not delete it from your order.
12 March 2025
Reply from Strawberrynet.com
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day. We will make sure to pass you comments to the relevant department regarding the deletion of the free gift.
Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know.
The website is deficient
The website is deficient. Search is very poor - doesn't recognise multiple word searches. Products appear randomly - very confusing experience. Bring back the old website.
20 March 2025
Unprompted review
Reply from Strawberrynet.com
Thank you for reaching out to us with your concerns regarding our website. I sincerely apologize for any inconvenience you have experienced while navigating our site. We strive to provide our customers with a seamless online experience.
Your feedback is invaluable to us, as it helps us identify areas for improvement. I would appreciate it if you could share more details about the specific issues you encountered. Whether it was related to usability, accessibility, or any technical difficulties, your insights will greatly assist us in enhancing our website.
In the meantime, please know that we are actively working on improvements based on customer feedback. Our team is dedicated to providing you with the best possible service, and your satisfaction is our top priority. If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. If you have any questions, please let us know.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Easy to order and arrived in a few days
11 March 2025
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
It was much cheaper
It was much cheaper than the store and had better choices in sizes.
Thank you
18 March 2025
Unprompted review
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
very easy to find wanted products
very easy to find the products I wanted
17 March 2025
Unprompted review
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Good product at great prices
Good product at great prices. The delivery time was pretty good as well.
6 March 2025
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Love Strawberrynet and have been away…
Love Strawberrynet and have been away for a long time
14 March 2025
Unprompted review
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Excellent service
Prices are great, easy site to navigate.
Well packaged and arrives in great time
5 March 2025
Reply from Strawberrynet.com
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at info@strawberrynet.com. You can expect us to respond to your email within a day. If you have any questions, please let us know.
Change of billing address was messy
12 March 2025
Unprompted review
Reply from Strawberrynet.com
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are sorry to hear that you're having trouble.
Please provide your 10 digit order number so we can check
If for any reason you have questions or comments, we are delighted to hear from you. You can send us email at info@strawberrynet.com. You can expect us to respond to your email within a day.
Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
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