We purchased our two recliners and footstools from Housing Units of Hollingwood. We were able to choose the finishes of both material and wood which we thought was a bonus. We have found the recliners... See more
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We’re so pleased with our new Stella Wood sofas! So stylish, comfortable and relaxing, whilst giving plenty of support for our backs. The staff at Charletons in Paignton were knowledgeable and very... See more
Company replied
Really pleased with our purchase ofmedium size Stressless Consul and footstool in dove grey My wife is petite height and perfect fit for her Very comfortable , swivel is ideal and easy to recline sl... See more
Company replied
Quality chair, perfect lumbar support necessary for my spinal issues. The chair swivels, rocks and reclines so you can always be in a comfortable position and the matching footstool is a perfect addi... See more
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Company details
- #55 of 78 best companies in Furniture Manufacturer
Written by the company
Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.
Contact info
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Reply from Stressless® UK
Dear Lindsay
Thank you for taking the time to leave such lovely feedback it is very much appreciated
Arrived on time and assembled promptly
Arrived on time and assembled promptly. Very comfortable!
25 March 2026
Reply from Stressless® UK
Dear Ms Francis
Thank you for your sharing your experience, we really appreciate it. We are happy to know you are enjoying the comfort of your Stressless furniture
Really pleased with my medium size…
Really pleased with our purchase ofmedium size Stressless Consul and footstool in dove grey My wife is petite height and perfect fit for her
Very comfortable , swivel is ideal and easy to recline slightly just by leaning back
29 March 2026
Reply from Stressless® UK
Dear Mr McDonald
Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you and Mrs McDonald are now enjoying the style and comfort of your Stressless chair
Great quality
29 March 2026
Reply from Stressless® UK
Dear Dr Bassett
Thank you for your positive feedback, we really appreciate it
Reply from Stressless® UK
Dear Mr Stewart
Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs.
The chair I purchased was a replacement…
The chair I purchased was a replacement for a well worn chat of the same design.
Perfectly happy thank you.
26 March 2026
Reply from Stressless® UK
Dear Sue
Thank you so much for your positive feedback we truly do appreciate your loyalty to the brand
Reply from Stressless® UK
Good afternoon
Thank you for taking the time to leave us such amazing feedback. We really appreciate it
Delivery was on time
The delivery men were very good. They gave the chairs a thorough inspection and pointed out a couple of possible problems.
24 March 2026
Reply from Stressless® UK
Dear Mr Simpson
Thank you for taking the time to leave us your positive feedback and hope you are enjoying the comfort of your Stressless chairs.
Lovely chairs
Lovely chairs, superbly comfortable. Minor issue with broken glide ring which rather took the shine off the purchase. On the positive side repairs were quickly arranged.
22 March 2026
Reply from Stressless® UK
Dear Paul,
Thank you for taking the time to leave us your feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chair!
Looks Quality
Too early to say about wearability but the quality looks very good and when delivered it was well packaged.
21 March 2026
Reply from Stressless® UK
Dear Mr. Pickett,
Thank you for sharing your experience, we really appreciate it!
Reply from Stressless® UK
Dear Marian,
Thank you for your positive feedback, we really appreciate it!
Having only had the sofa for 6 days the…
Having only had the sofa for 6 days the leather is all wrinkled. I Have contact furniture shop where I bought this sofa they stated that this was normal. I do not agree after only 6 days use in a single person home. Further action will be taken. Photos available.
17 March 2026
Reply from Stressless® UK
Dear Ms Naik
Our apologies for the delay in acknowledging your review . We are sorry to know that you are not fully satisfied with the quality of the sofa. In line with the Consumer Rights Act 2015; any faults should be reported to the Stressless retailer of purchase, as that is with whom the Contract of Sale was made. If you wish to contact us at consumersupport.uk@stressless.com with details of your retailer we will be happy to liaise with them on this issue
My chair is exactly what I hoped for.
My chair is exactly what I hoped for. I'm very happy with it.
7 March 2026
Reply from Stressless® UK
Dear Ms. Shakesby,
Thank you for your amazing feedback, it is very much appreciated!
Expensive but the best
From visiting Potburys to order to accepting delivery the process was smooth. We have tried various makes of chair over the years none come close to Stressless for comfort the previous ones we had were 16 years old and starting to show their age
12 March 2026
Reply from Stressless® UK
Dear Mr. Finch,
Thank you for sharing your experience, we really appreciate it!
Bought a 3 seater & 2 seater Buckingham…
Bought a 3 seater & 2 seater Buckingham leather stressless sofa from Arthur Llewelyn Jenkins about 7 years ago had problems with seats sinking in first few months, which were renewed. Now have 5 seats that you have to put cushions on because they have all sunk eventually found one of there repair companies in England to replace them at a cost of £250 + for each seat last year. We were originally told they would last a lifetime with the guarantee. Now find it’s only a 1 year guarantee never worth the money there are only 2 of us so not overused. They are now so uncomfortable having to go out and buy new settee’s
17 March 2026
Unprompted review
Reply from Stressless® UK
Dear Robert,
Thank you for taking the time to leave us your feedback. We are sorry to know that you are disappointed with the foam settlement on the Buckingham sofas.
The internal mechanism of the sofa is guaranteed for 10 years from the delivery date. This covers the Plus™ system (reclining system with the glide bars under the seats) and the internal metal frame and springs.
All electrical components (motor, heating, and massage functions) in the Power™ system are guaranteed for 5 years from delivery.
The battery in the Power™ system is guaranteed for 2 years from delivery.
The leather covering (including stitching and zippers) is guaranteed for 1 year.
However, neither guarantee covers problems caused by normal wear and tear. This includes things like settling, foam compression, stains, heavy soiling, abrasion, tears, burns, or accidental damage.
Friendly and helpful staff
Sales staff and delivery drivers went above and beyond. The chairs are great and so comfortable. So easy to recline also, just lie back and the chairs go with you.
8 March 2026
Reply from Stressless® UK
Dear Mrs. Parsons,
Thank you for sharing your experience, we really appreciate it!
Issue re two chairs ordered but only…
Issue re two chairs ordered but only one initially made available for delivery. No big deal in the scheme of things just not very efficient.
6 March 2026
Reply from Stressless® UK
Dear Mr. James,
We are sorry to hear that only one of your chairs was initially made available for delivery, this is not the smooth experience our retail partners and ourselves aim to provide. While we are glad the issue was resolved, we completely understand how the delay could feel inefficient and we appreciate your feedback.
A good experience from Lenleys
We spent a long time deliberating with the assistance of the deputy store manager which products to purchase and we have certainly not been disappointed. Certainly a great product.
7 March 2026
Reply from Stressless® UK
Dear Mrs. Gill,
Thank you for sharing your experience, we really appreciate it!
For the first2 years excellent And then
For the first2 years excellent, expensive compared to other brands but worth the money. Then from year 3 the leather started to crack and discolour very quickly and not due to lack of maintenance . Then we started having issues with the head rest that became difficult to adjust, followed by the foam sinking quite badly. Currently the head rest will not now adjust down, the frame in the back of the chair has obviously collapsed or broken. The chair is now rarely used as it is so uncomfortable and frankly it looks woeful. The company engineer visited recently to assess the chair, his view the chair is representative of its age? Really, a 2k chair unusable after 6 years of use, and frankly the 10 year frame warranty isn’t worth the paper it’s written on. Anyone thinking of buying this quality product, do yourself a favour buy a cheaper brand and replace it after 10 years.
13 March 2026
Unprompted review
Reply from Stressless® UK
Dear Mr. Walsh,
We are sorry to learn about your experience with your Stressless chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com we'll be happy to liaise with your retailer and check this matter further.
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