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strukta Group Reviews 

256
•
TrustScore 4.5 out of 5

4.5

Building Materials Supplier
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See what reviewers are saying

Rated 5 out of 5 stars

A young chap called luke went out of his way to help me. In this day and age what a fantastic experience. Thankyou

Rated 1 out of 5 stars

Products delivered damaged & items were missing on Order. I raised a query and no meaningful response received after 5 days. Agreed prices are good but not if the products are paid for and don't arriv... See more

Company replied

Rated 5 out of 5 stars

We use Strukta a lot to complete my Building project? We buy various goods from them. And they always have larger Lintels in stock. Which is great when you want as soon as possible. Great service F... See more

Rated 5 out of 5 stars

Throughout the Covid 19 crisis Strukta have remained trading for their client-base. Using their intuition they did not close. Strukta are an example to the other big companies who simply left their sm... See more

Company details

  1. Building Materials Supplier
  2. Building materials store
  3. Insulator Supplier
  4. Roofing Supply Shop
  5. Steel Distributor
  6. Tool shop

Written by the company

strukta Group is a UK based specialist builders merchants. Stocking building supplies, equipment and tools at great value to businesses in the south of England.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

256 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(256)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Above and beyond

What can I say about this company, we have used for several years now and are alway do whatever they can to help, I emailed Curtis at 22:30 at night desperately needing something delivered the next day, by 07:00 the next morning I had an email back saying delivered by lunch the next day , if that is not going above and beyond I don’t know what is .. highly recommend

4 May 2023
Unprompted review
Rated 5 out of 5 stars

been using this company for a few years…

been using this company for a few years now, not always the cheapest, but when I place an enquiry its always dealt with promptly.
when orders are placed they are very communicative and delivery is second to none.
well done team Strukta see you again soon..

24 April 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed with a product bought…

Very disappointed with a product bought from here.
The nail fire nail gun.
I didn't get to use it much within the warranty time and didn't use all of the 3300 nails before the tool broke.
This unfortunately at the 13th month so out of warranty.
Structure would not approach the manufacturer or send it to them even though you could plainly see it was barely used.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

THREE attempts to contact, NO reply!!

THREE attempts to contact company using their 'contact us' page on website, over 8 days.
Guess what, NOTHING..
So much for their vaunted 'customer service'!!
Wanted information on product, nearest store a way away, just to travel to find not got it, or too expensive.
Also, appears that they are trade only, but wanted clarification. Got NOTHING. Obviously not interested, so have now sourced from a RELIABLE company, who actually REPLY to requests for information......
STAY AWAY FROM STRUKTA!!

15 October 2022
Unprompted review
strukta Group logo

Reply from strukta Group

Hi Dennis. We have checked our system and cannot seem to locate any emails from yourself, perhaps you'd be so kind as to contact us @ sales@strukta.co.uk or give our friendly team a call on 033 33 21 00 13 where we would be more than happy to support you. Apologies for any inconvenience. The strukta team.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, friendly service, would highly recommend. Delivered a load of lintels to my site in Midsomer Norton and I was amazed at how quickly they got here. Driver was great as well.

28 September 2022
Unprompted review

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