A young chap called luke went out of his way to help me. In this day and age what a fantastic experience. Thankyou
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Products delivered damaged & items were missing on Order. I raised a query and no meaningful response received after 5 days. Agreed prices are good but not if the products are paid for and don't arriv... See more
Company replied
We use Strukta a lot to complete my Building project? We buy various goods from them. And they always have larger Lintels in stock. Which is great when you want as soon as possible. Great service F... See more
Throughout the Covid 19 crisis Strukta have remained trading for their client-base. Using their intuition they did not close. Strukta are an example to the other big companies who simply left their sm... See more
Company details
- Building Materials Supplier
- Building materials store
- Insulator Supplier
- Roofing Supply Shop
- Steel Distributor
- Tool shop
Written by the company
strukta Group is a UK based specialist builders merchants. Stocking building supplies, equipment and tools at great value to businesses in the south of England.
Contact info
Walworth Road 36, SP10 5LH, Andover, United Kingdom
- www.strukta.co.uk
4.5
Excellent
256 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Another delivery as promised excellent…
Another delivery as promised excellent next day service
Thanks
28 September 2022
Unprompted review
Been trading with strukta since day one…
Been trading with strukta since day one and as always excellent service
Brian H.
16 July 2022
Unprompted review
Never have an issue with this company
Never have an issue with this company. They are always quick to quote and delivery within reasonable times of the order
30 March 2022
Unprompted review
If there was a 0 star option I’d give that
If there was a 0 star option, I’d give that instead! Really poor service from Strukta on numerous occasions. Make promises they can’t keep, and when there’s a problem, they’re not interested. It took 4 attempts to supply me with a product that was in a satisfactory condition, nearly 6 months after ordering, without any show of good will. If you’re relying on a product turning up on time, and in new condition, I’d definitely go somewhere else!
26 March 2022
Unprompted review
Reply from strukta Group
Hi Pete. Thank you for your review. We're very sorry to hear that your experience with strukta wasn't a positive one. We strive to deliver an exceptional service to every one of our customers and we're disappointed to hear that this was not the case for you. We will be in touch shortly to discuss your experience.
Great products
Great products, easy ordering with quick shipping. Great helpful company.
13 February 2022
Unprompted review
Fantastic Service
Been using Strukta now for 4 years. Fantastic service. Turnaround from order to delivery is second to none, usually next day. Unusual in the construction industry. Very seldom are items on back order, so you can order with confidence. Staff are friendly and helpful.
Thank you Strukta.
Gary
2 February 2022
Unprompted review
Excellent customer service
Excellent customer service from the person who took my call, competitive price given, the product was out of stock at the local store but delivered to site the very next morning from another store with no extra charge.
20 July 2021
Unprompted review
Wrong product
Wrong product - turned up without warning - Delivery man could not offload from the truck on his own - Returned to base - USELESS!!!!
6 June 2021
Unprompted review
Reply from strukta Group
Hi Stephen. Many thanks for your review. We are sorry to hear that you did not have a great experience and we will be in touch to discuss this with you.
We use Strutka a lot..
We use Strutka a lot... great range of products, fair pricing, excellent product knowledge and great coffee.
Quick delivery and decent stock levels put them way above the usual National Builders Merchants.
6 May 2021
Unprompted review
Best place around love going there…
Best place around love going there They’re friendly the price is right and I’m always there to shop
16 April 2021
Unprompted review
Unsolicited emails.@!xf.cK
I have asked Strukta on numerous occasions to stop pestering me with there unsolicited eMails, but to no avail. I live 150 miles from there store, and could not possibly avail myself of there services!
Most commercial email users have an unsubscribe facility but nt Strukta. Please STOP mailing me!!!!!
12 March 2021
Unprompted review
Reply from strukta Group
Hi Anthony. Apologies for any inconvenience caused. You should find an unsubscribe link at the bottom of our emails. Alternatively please contact us on marketing@strukta.co.uk so we can locate your email address and ensure we get this sorted. Unfortunately at this time I cannot locate your profile based on your name so will just require some more information.
Great lads in store @ Portsmouth
Great lads in store @ Portsmouth, very helpful & professional
10 March 2021
Unprompted review
I have found Strukta at Portsmouth to…
I have found Strukta at Portsmouth to be very efficient when dealing with my inquiries and purchase requests which have been delivered the next day in most cases.
The range they provide is broad and they also attempt to source items in a reasonable time frame if not in stock which given the current situation is challenging thank you
26 February 2021
Unprompted review
Loddon School
The 24 hour delivery for essentials has been 1st class.
The delivery drivers of late have been helpful with the off loading.
Sales office, are responsive when items are out of stock.
Costs of welfare cleaning products, possible review!
30 January 2021
My go to supplier
We have purchased many products from Strukta, from general welfare and health and saftey, through to essential and specialist construction materials.
The manner in which we are dealt with remains consistent and always helpful (I have used Strukta for may years with different companies)
Even products not listed, they will endeavour to source and pricing is always competitive but the delivery service can often outweigh any difference in cost
29 January 2021
Excellent Next Day Service
22 January 2021
quality service as usual
21 January 2021
great service all round
great service all round, i accidently put the customers home address on for delivery of 4 lintels and they managed to get it delivered to site instead within an hour of the mistake - thank you
21 January 2021
Gary
Placed a special order for materials that are not usually keep in stock, received the competitive quote very quickly, excellent service as always.
5 January 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.