Great Company!! Customer service was exceptional and quality of struts are excellent. This company went the extra mile to help my Dad when he had questions on putting them on his beachhut, very happy... See more
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Strutsdepot are a fantastic company! They were so helpful in helping me understand what struts I needed and when I ordered the wrong ones they were quick to offer me a refund and guide me in order cu... See more
First class service and support from the team. Rang to confirm model query and they answered with good knowledge. Then I placed an order but mis read advert and ordered 2x units but they come in a... See more
I've got a super king ottoman bed and added a mattress topper. The bed still opened but unfortunately due to the additional weight did not remain open. I looked on Amazon but wasn't sure what to p... See more
4.6
Excellent
47 reviews
No history of asking for reviews
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First time I have used Strutsdepot
First time I have used Strutsdepot. The price, warranty and free delivery were attractive. I checked out the reviews, not so many on Trustpilot, but I read others, and I rang the company.
From my initial enquiry, to placing the website order (Tuesday), with delivery today (Thursday) by Royal Mail, I cannot fault them.
Strutsdepot went on to provide excellent support when the first struts proved under-powered. They quickly issued replacement struts which are fitted and working perfectly.
The hiccup only confirms my choice of Strutsdepot was a good choice. All in all, a great outcome.
11 January 2024
Unprompted review
Easy and efficient ordering process
Great communication when parts ordered, through to final delivery. Pricing very competitive for quality struts.
2 January 2024
Unprompted review
Excellent service
I've got a super king ottoman bed and added a mattress topper. The bed still opened but unfortunately due to the additional weight did not remain open. I looked on Amazon but wasn't sure what to purchase and then came across the StrutsDepot website after searching.
I had the pleasure of dealing with Brian who, after I had confirmed various measurements to him, talked me through exactly what I needed. He could have sold me a whole unit but only sold me exactly what was required and it worked a treat. Bed frame now remains open so that I can access the contents.
A very satisfied customer.
4 December 2023
Unprompted review
Terrible customer service!!!!
Terrible customer service, needed advice on installation of the items I purchased from the company- they said they weren’t an engineering company so they can’t give advice. Aka. the guy didn’t have a clue or just couldn’t be asked to help.
Turns out they sent me the wrong item (although, the calculation of what I needed was done by them having send photos and drawings) so emailed them but fallen on blind eyes and deaf ears. 100 quid wasted and two weeks delay on my little project because of their slackness.
11 July 2023
Unprompted review
Needed gas struts for my wife’s Audi
Needed gas struts for my wife’s Audi. Wasn’t sure of the part but they guys at strutsdepot were very helpful. Very quick to answer queries and speedy dispatch. Would highly recommend.
9 June 2023
Unprompted review
Purchased for Honda Civic MK8 Hatchback…
Purchased for Honda Civic MK8 Hatchback 2005-2011 Tailgate / Boot Struts (Pair), great price and great service, and easy to fit. One happy customer.
17 December 2022
Unprompted review
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