Strutt & Parker Reviews 436

Yet another positive experience dealing with Stutt & Parker which gives me little reason to want to engage elsewhere. Consistently informed advice, high quality customer service, unflappability and patience.
If you want to extend your sales reach beyond your specific postcode i would particularly highly recommend.
A particular mention to Gina Simpson who represents her company impeccably and was highly professional throughout.

Excellent service from start to finish. Olivia has been amazing and quite frankly instrumental in facilitating our flat purchase.
She is extremely knowledgable about all aspects of properties and has been very helpful in putting us in touch with experts regarding certain areas to get quotes/reports/surveys etc.
Based on our experience I can highly recommend S&P and Olivia in particular as she has certainly been very accommodating and always going the extra mile to get things done.

Fiona and Sarah were excellent from start to finish, and after. You may pay slightly higher fees but will get what feels like a very personal and efficient service. Good advice throughout and they managed the process brilliantly

S&P understand the East Kent property market better than anyone. Simon and his team produced excellent property marketing material which showcased the property's best features. He was quick to communicate and quick to move things along to a successful conclusion. Quite simply an outstanding service - the best agent in Canterbury.

Service was excellent from the start. Strutt & Parker were easy to contact and kept us up to date throughout the purchase of our house. Sarah worked particularly hard to answer questions, get information from vendors and to generally ensure that the purchase went smoothly. We are grateful for the excellent service provided.

Sam Trounson and his team in Cirencester could not have been more professional in their approach as we purchased our house. The whole purchase went through without a hitch and we felt very well supported throughout. We cannot recommend them highly enough.

Great experience. A very personalised service . Sold house with 6 weeks when a previous agent was able to find us a buyer. Agents easy to access and we were pleased that they personally dealt with the sale rather than delegating roles to office staff. Would recommend.

We bought a house with Marcus from Strutt and Parker Winchester a year ago. He was very professional and helped the transaction go through as smoothly as possible. I would recommend.

I was extremely impressed with Strutt & Parker Gerrards Cross for the sale of my apartment. David was honest, professional, and solicitous during the appraisal and marketing of the property. Steven, who then negotiated and handled the sale, was truly fantastic at guiding the process, communicating regularly and offering sound advice. The compassion and level of customer care from all the team is exemplary and first class. Very highly recommend. Thank you for being the best out there.

This appertains to the Winchester Office, where we had the good fortune to meet Patrick Glynn-Jones & his associate Fiennes McCulloch who handled the sale of our house. They made it a seamless & quick experience exceeding a price beyond other agents recommendations. We found both of them very approachable & very professional. I would happily recommend them to family & friends if & when they may want their homes marketing. An excellent job & our sincere thanks. Mr. A Lidington

My experience while working with Strutt and Parker was a fast and seamless one. The agent I was working with (Fai Nesari) was attentive to my needs and was quick and clear with her responses. She made the process of searching for properties very easy. Once again thank you Fai!

I sold my property through Strutt and Parker Cirencester In August 2021 and they were incredibly professional. From initial marketing to completion they were friendly, efficient and effective.
Thank you Strutt and Parker Cirencester, excellent job done !!

Really good experience with Strutt & Parker. Fai Nesari was very responsive when I contacted about a flat - she was very efficient in organising the viewing, was on time, and knew all the details when I asked for more information. Fai kept us in the loop at every stage, letting us know about key updates and I appreciated how profesional she was (very different to other agents I’ve worked with)

What a pleasure working with the Ascot branch! They where professional , courteous, and could not do enough for me! They found me a rental property that ticked all the boxes, helped with all the paperwork i needed to purchase a woodland.

Lucy Crane acted for us and was excellent. Lucy made every effort possible to ensure the sale went through and was extremely approachable throughout. This made a huge difference to our experience and we would recommend Strutt and Parker to anyone selling a house

Sarah, Fiona and the team at Strutt and Parker in Salisbury exceeded expectations throughout our house purchase in 2021. They kept us up to date, were always keen to help and we wouldn't hesitate to use them again in the future.

Top rate service. Very professional handling of a particularly tricky purchase as well as our sale. Couldn't recommend Fiona and Sarah highly enough

Philippa Ives at Ascot has been our property manager for nearly 13 years. During that time she has been exceptional to work with - always responsive, cheerful and helpful no matter what the issue or the dumb question I had. She helped co-ordinate the renovation of our house including painting and kitchen with all the various trades with minimal involvement from me. She always maintained excellent relationships with me and our tenants. We would not have had such a successful letting experience without her and help from the whole letting team at Ascot.

Sadly our experience hasn't been great with Strutt & Parker.

Here is some honest feedback about our experience!

1. Promises and deadlines for marketing our property were undelivered
2. The photo shoot was that bad we had to appoint our own photographer.
3. Once a viewing was booked we'd spend hours preparing our property to look its best and after the viewing we'd receive zero feedback.

This was on the selling side only.

Ref the purchasing

We were in a chain whereas both properties were marketed by Strutt and Parker. The vendors of where we were purchasing decided they couldn't find anywhere suitable after we'd spent £2500 on legal fees. If this was not bad enough we were even more mortified when Strutt & Parker willingly re-marketed the property just a few months later for £50k more without even consulting us first.

This will be costly to Strutt & Parker going forwards as we are property developers in the area, and they could have generated a lot more business from us, however we have gone with another agent who will be selling 5 properties for us in the first instance.

Sophia and Sharnie from Strutt & Parker in Suffolk were exceptional in working with us to find our country house and then get the purchase over the line. Their local knowledge and understanding of the properties we saw was the best I’ve experienced from any agents around the world. With an overseas vendor and in the middle of a covid lockdown they proved excellent brokers and the sale wouldn’t have happened without their input. I hope we are in our house for a long time but if I was ever to sell or looking for something new then they would be my first call, highly recommended!