STV Player Reviews 

598
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were let down by their experience overall. Customers frequently report significant issues with the app and streaming service, citing constant buffering, freezing, and glitches that disrupt viewing. Many users also expressed frustration with excessive and repetitive advertisements, which often play perfectly even when the content itself fails to load or stream smoothly. The overall user experience is widely criticized for being unreliable and difficult to navigate, with issues like content not resuming where left off or different content across devices. Reviewers also highlighted a perceived lack of accountability from the company, feeling that their concerns about service quality and technical problems are not adequately addressed.

What people talk about most

Application

Users describe negative interactions with the app, citing constant lagging, freezing, and crashing issues... See more

User experience

People report negative experiences with the user experience, citing constant issues with the app lagging,... See more

Website

Consumers express significant dissatisfaction with the website, citing numerous technical issues such as... See more

Service

Reviewers mention significant dissatisfaction with the service, often describing it as the "worst streaming... See more

Marketing

Customers had negative experiences with marketing, primarily due to the overwhelming number of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Basically agree with majority on these reviews... Absolute shambles of an app, streaming service..commercials play perfectly, programme one wants to watch buffers then stops then commercial plays agai... See more

Rated 1 out of 5 stars

I'd give zero stars if I could. STV Player has to be the worst streaming service ever. Trying to watch World Cup live games - what a joke, endless adverts, control bar not working, keeps glitching a... See more

Rated 1 out of 5 stars

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch o... See more

Rated 1 out of 5 stars

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where... See more


Company details

  1. Television station

Written by the company

All your favourite STV programmes, soaps and sport - live and on-demand. Plus all the latest breaking news, sport and weather.


Contact info

1.1

Bad

TrustScore 1 out of 5

598 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(598)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless App!

If you’re here reading this then you’ll already know this app just does not work. Like me you are likely angry and frustrated. Try this: just remove it and if you can try ITVx.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking App now

Absolutely shocking can't watch a couple of series Grace for example shows the adverts then goes to the start freezes and then reboots my tv. Just giving up on it.😡
A few weeks ago it was reporting i was outwith the Scottish region so couldn't watch a programme. I wish I could watch ITVX instead.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

I'm the same as previous reviews.

I'm the same as previous reviews.
Cbb not uploading latest episodes which is infuriating but they are uploaded on itv x ! The brookside thing is one thing that really could throw me into an actual tantrum, sometimes people want to bing watch, this is a show that's 30 years old. To release 3-5 episodes a week is beyond annoying ! And actually I'm baffled to figure out what is gained from this !? What actually happens is people get fed up and do t watch anymore !! That's actually what you accomplish. People going elsewhere to watch what they want to watch, when something is able to be downloaded,bought on dvd or streamed elsewhere you are actually damaging yourself with limiting episode releases ! Then on top of that ,latest episodes of popular shows are delayed being streamed ,but other platforms manage to stream them ! The app is annoying and actually I'm a sandwich from a picnic ready to delete the entire app because it's so frustrating

13 April 2025
Unprompted review
Rated 1 out of 5 stars

Very poor app !!!

Abominably poor performance from this app recently when before it was working well. Amazingly it always loads the ads before the start of programme and in the breaks (wonder why - maybe cash related). Have now no way of seeing last episode of 'Vera' and last series of 'Grace'. Most frustrating !!!

13 April 2025
Unprompted review
Rated 1 out of 5 stars

stv app is a pure waste of time,it…

stv app is a pure waste of time,it plays adverts but when programs come on it freezes and remains like that,i know four other people having the same problem one chooses to put the STV app on their iPhone which works ok but what’s the point of that it’s better and would be enjoyable to view on a bigger screen.I decided to delete app altogether.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

my dissatisfaction with the recent…

my dissatisfaction with the recent performance of the stv app streaming service is not good. I’ve encountered repeated issues including buffering, poor video quality, and episodes not loading properly.

Despite having a stable internet connection and using a compatible device, the app fails to deliver a smooth streaming experience. Would not recommend. After a while it does become more stable but not from the get go

5 April 2025
Unprompted review
Rated 1 out of 5 stars

Total junk

Total junk, latest iteration has no simple programme search, doesnt remember where you were on a box set, doesnt have a continue watching option. Its light years behind ITVX IPLAYER etc

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Seriously STV you need to get your live…

Seriously STV you need to get your live app fixed it’s so annoying when your watching a live program and it just goes off bearing in mind I have the highest speed internet from virgin and the box is in the sitting room I’ve gave up watching it !

5 March 2025
Unprompted review
Rated 1 out of 5 stars

I have fast broadband and a brand new…

I have fast broadband and a brand new macbook pro, and yet Stv player will not work properly. Constant buffering, going back to the beginning etc. It's honestly an embarrassment. I just got it working there just now after 20 minutes of reloading only for it to crash when I maximised the screen. Viewers in Scotland deserve better than this.

22 February 2025
Unprompted review
Rated 2 out of 5 stars

It drives me mad when it starts…

It drives me mad when it starts buffering and you have to stop what you are watching. The worst part is restarting the programme which goes back to the beginning and you have your go through all the adverts again. Very frustrating if you are watching a series.

20 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look