SUBVERT BOARDSTORE Reviews 499

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently visited the store with my son to buy him some new board boots. The help and advice we received from Matt was absolutely brilliant! He spent a huge amount of time with my son trying out dif... See more

Company replied

Rated 5 out of 5 stars

Top class service today. This is a business where the values are clear and really seem to be shared by the team - good advice and look after people. All dead sound. Not trying to MAKE you buy - genu... See more

Company replied

Rated 5 out of 5 stars

After demoing a few boards over the last two weeks I bought my first snowboard, boots and bindings at the store. Matt was extremely helpful throughout, guiding me through the process and giving me adv... See more

Company replied

Rated 5 out of 5 stars

I actually purchased the same top about 3 years ago. It’s till In amazing condition but I spilled paint on it. So obviously I purchased another one. Love this top, great pockets, lovely material th... See more

Company replied

Company details

  1. #5 of 16 best companies in Winter sport shop
  2. #26 of 141 best companies in Sporting Goods Shop

Written by the company

Independently Owned UK Snowboard, Skate and Lifestyle Shop


Contact info

4.9

Excellent

TrustScore 5 out of 5

499 reviews

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Rated 5 out of 5 stars

Great in store service from staff and…

Great in store service from staff and very honest and helpful, made the purchase then online when home and everything arrived as seen quickly and efficiently. All in all exactly as I’d hoped.

10 January 2023
SUBVERT BOARDSTORE logo

Reply from SUBVERT BOARDSTORE

Thank you Katie 😊

Rated 5 out of 5 stars

No Complaints 10/10 M4 hoodie

Great service, good dispatch time, great item, good quality
no complaints
Would love to see and purchase more M4 hoodies if any new ones are released, or would 100% purchase if you release the pink & black in a XL

2 February 2023
SUBVERT BOARDSTORE logo

Reply from SUBVERT BOARDSTORE

Thank you Holly 😊
We can do you bespoke M4 Hoodies anytime and can for sure do you a pink and Black one, is it the baby pink one?
If you email us at info@subvertboardstore.com, we can make sure we get the correct colour.

Rated 5 out of 5 stars

Speedy delivery

Staff in the shop were very helpful trying on boots. I went away to think about it and later purchased them online. Delivery arrived quickly a day or so later.

25 January 2023
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Reply from SUBVERT BOARDSTORE

Thank you, happy riding 😊

Rated 5 out of 5 stars

Excellent customer service

I ordered the wrong size twice but this wasn't a problem for the retailer. They were excellent. It's hard to know if a retailer is any good unless you have a problem that they fixed for you. Subvert did this twice so overall, a great retailer. Friendly and helpful too.

3 January 2023
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Reply from SUBVERT BOARDSTORE

Thank you David and glad we got there in the end 😂

Rated 5 out of 5 stars

Couldn't recommend the staff enough

Came into the shop on Friday evening with a problem with my boots – Darren, Brandon and Max couldn't have been more helpful and sorted me out a few days before a trip.

6 January 2023
Unprompted review
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Reply from SUBVERT BOARDSTORE

Many thanks. Always happy to try and help when we can, glad we could 😊

Rated 5 out of 5 stars

That little bit special

I bought a Gift Token which came beautifully packaged and prompt - that little bit special.

21 December 2022
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Reply from SUBVERT BOARDSTORE

Thank you 😊

Rated 5 out of 5 stars

Fantastic shop offering all round great…

Fantastic shop offering all round great prices and great service, always provides great advice, more than happy to keep buying snowboarding gear from then, wouldn’t go anywhere else!!

15 December 2022
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Reply from SUBVERT BOARDSTORE

Thank you so much 😊

Rated 5 out of 5 stars

Arrived well packaged

Arrived well packaged. Were easy to communicate with and helpful when I rang with a query.

9 November 2022
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Reply from SUBVERT BOARDSTORE

Thank you 😊

Rated 5 out of 5 stars

Bought mini servicing kit

Bought mini servicing kit. Does exactly what it says on the tin. Only thing I would say is the subvert logo came off the scraper on first use but it obviously still does the job.

12 November 2022
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Reply from SUBVERT BOARDSTORE

Oh no, sorry to hear that, we have never had that happen before as the logo is etched into the scraper. Happy to send you a replacement if you require, but have fun servicing 😊

Rated 5 out of 5 stars

Delivery arrived quickly

Delivery arrived quickly and was parcelled up safely so as not to get damaged. As well as my product that i ordered, i was also sent a small packet of sweets and some stickers. It made my day, and was a great thoughtful idea

15 November 2022
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Reply from SUBVERT BOARDSTORE

Glad we made your day and thank you for the fab review 😊

Rated 5 out of 5 stars

Stopped me from quitting a sport I now love

This store is so helpful, friendly and welcoming.

I started snowboarding and knew absolutely nothing about it and muddled my way through initially alone. This resulted in me seeking help from another well known retailer and being sold a board that was way too big!!

After spending weeks struggling to master a basic turn and feeling ready to take my board to the tip, I popped into Subvert for help. They helped me choose a board suitable for me, set my bindings up properly and showed me how to correctly adjust my boots (I didn't know until that point how complex snowboard boots could be and was treating them like a pair of trainers).

If it wasn't for this store showing me some amazing support I most likely would have given up completely, however I now have a hobby and sport I love and a new shop I love shopping at.

This is THE best place to go to get your snowboard gear in Manchester!

31 October 2022
Unprompted review
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Reply from SUBVERT BOARDSTORE

Thank you so much for this amazing review. Thank goodness you didn’t quit 🤣

Rated 5 out of 5 stars

Super:)

the jacket is great. well thank you
I recommend! :)

24 October 2022
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Reply from SUBVERT BOARDSTORE

Thank you so much 😊

Rated 5 out of 5 stars

Really good store

Really good store, helped my son find great boots, patient and super helpful

2 October 2022
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Reply from SUBVERT BOARDSTORE

Thanks so much 😊

Rated 5 out of 5 stars

Excellent service and very friendly…

Excellent service and very friendly staff. They could not have been more helpful and ensured the all items were packed securely.

11 September 2022
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Reply from SUBVERT BOARDSTORE

Many thanks 😊

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