Sue's Canoes Reviews 

3
•
TrustScore 3 out of 5

2.8

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Company details

  1. Bicycle Shop

Information provided by various external sources

Hello, we are a family run business mad into anything outside in the fresh air, mainly we all paddle and bike and have been for a combined time of 90 years, from first time paddler to a full out competition paddler on white water we have experienced ...


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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2.8

All reviews

(3)

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Rated 1 out of 5 stars

Why oh why didn't I read the reviews …

Why oh why didn't I read the reviews before placing an order? It's almost 3 weeks since placing the order and the items have still not arrived despite the website stating they will be posted next day. Numerous telephone calls go straight to answerphone and you can't leave a message. 4 e-mails, including one sent through PayPal haven't been answered. I was promised a price match and told the discount would be applied when I ordered...it wasn't! There is zero customer service and I'm beginning to doubt the goods will arrive. Save yourself the hassle and go elsewhere.

8 January 2018
Unprompted review
Rated 1 out of 5 stars

Sue's Canoes let us down … badly

Richard at Sue's Canoes let us down badly when we ordered a canoe from them
We received ZERO feedback/communication from them
We did all the running after them
They even misled us with false information about delivery implying the suppliers was to blame which was proved to be a pack of lies
Having waited two months for delivery, we bought the same canoe from another supplier and we got it in 7 days
People don't deserve to be treated as badly as we were by Sue's Canoes
Avoid them, who needs the hassle?!

16 August 2017
Unprompted review

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