Brilliant service, quick turnaround once I had realised that I didn't include an order number in with my glasses. Really nice repair of lenses - which I were smashed when my beloved RayBans fell un... See more
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Company details
- #36 of 50 best companies in Sunglasses shop
- #16 of 24 best companies in Optician
Written by the company
Welcome to Sunglasses UK, where we stand as a beacon of quality and sustainability in eyewear repair. Our mission is simple yet profound: to revive your cherished Ray-Bans and Oakley sunglasses to their former glory, ensuring they endure the test of time with style and resilience. At Sunglasses UK, we believe in the power of repair, not just as a means to mend but as a statement of commitment to our planet. Our world is filled with disposable commodities, and we advocate for a paradigm shift towards sustainability. Repairing your sunglasses is our way of contributing to the noble cause of environmental conservation, one pair of sunglasses at a time. We take immense pride in the authenticity and integrity of our service. When you entrust us with your beloved sunglasses, rest assured that we utilise only genuine parts sourced directly from the manufacturers. This ensures that every repair is not just a fix but a restoration to the original standards of excellence. Our commitment to sustainability extends to the very ethos of Sunglasses UK. Through repair, recycling, and upcycling, we breathe new life into older sunglasses, infusing them with renewed purpose and vitality. By choosing repair over replacement, you contribute to the noble cause of environmental conservation. Backed by years of experience and unparalleled expertise, our team of skilled technicians possesses the proficiency to handle even the most intricate repair challenges. From minor adjustments to intricate refurbishments, we approach each task with precision, care, and a deep-seated passion for craftsmanship. When you choose Sunglasses UK, you choose more than just a repair service; you choose a commitment to excellence, sustainability, and customer satisfaction. Our dedication to quality craftsmanship, genuine parts, and environmental responsibility ensures that your sunglasses endure and thrive amidst the changing seasons and fleeting trends. Join us in our journey towards a greener, more sustainable future—one repair at a time. Together, let us redefine the narrative of eyewear, transforming old into new and embracing the timeless allure of restoration and renewal.
Contact info
19-21 London St, PR9 0UF, Southport, United Kingdom
- ben@sunglassesuk.com
- www.sunglassesuk.com
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Lens replacement and service.
Both pairs of glasses over 10 years old and look brand new. Would recommend.
Had initial issues with parts recieved, resolved now. (updated)
Purchased some Rayban RB8313 carbon fibre replacement sides, black.
1. They aren't black and the hinges are silver.
2. There is no curve on the arm so they stick out behind the ear.
The replacements look and feel nothing like the original arms, which leads me to think they are not genuine.
UPDATE:
I have adjusted my score due to satisfactory resolution of my initial issues.
Ben, the owner, did send through some replacement temples which were fully black and although did not exactly match the originals fully, they were close enough.
So in summary, service has been excellent, I can't complain about how my issue has been resolved. Product/items, aren't a perfect match, however are close enough to the original to be satisfied.
Thanks.
Highly recommended
Following a need for prescription sunglass lens replacement, I consulted several high-street opticians; however, due to the glasses' Ray-Ban origin, my request was repeatedly declined. Subsequently, I contacted Sunglasses UK online and engaged with Ben, whose professionalism and assistance were exemplary. The lens replacement was completed within a week, and the result is highly satisfactory. I wholeheartedly recommend Sunglasses UK.
Great service for replacement lenses and easy process
Ordered replacement polarised lenses for my Raybans Aviators. Geniune lenses were found and shipped to me as soon as they were sourced allowing me to replace the lenses at a good price. Customer service was very good with my inquiry being answered quickly, making the whole process really easy. Would definitely recommend.
Brilliant service 10/10
sun glasses fixed
v quick. exactly correct part. cool sunglasses restored to full working order
Great communication and had my old…
Great communication and had my old specs good as new in no time.
Thoroughly recommend
Goods were fast delivered from UK to…
Goods were fast delivered from UK to Germany as expected and described What I did not expect was that I had to pay 19% taxes + 6€ handling cost for DHL when I received the goods. I recognized later that information about potential taxes was mentioned. Nothing what can be changed as long UK is not joining the EU.
Efficient and a clear website
MOSCOT LEMTOSH
MOSCOT LEMTOSH. Sent in my Moscot lemtosh sunglasses for a much needed bit of TLC. Ben changed the lenses and gave them a polish. They look brand new. Good price point too, others had quoted me around the same price for plastic lenses. 💯 recommend. Thank you Sunglasses UK.
Excellent customer service
There was a small issue with the delivery but the customer service was excellent. I shall most certainly be using Sunglasses UK again.
A very happy customer
on time and on budget
Absolutely amazing repair
Absolutely amazing repair, thought they were gonnas but they are back to like. Highly recommend!
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