Brilliant service, quick turnaround once I had realised that I didn't include an order number in with my glasses. Really nice repair of lenses - which I were smashed when my beloved RayBans fell un... See more
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Review summary
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Reviews shaping this summary
When I accidentally broke my vintage Ray Bans I thought they were done, then I found Sunglasses UK. Sent them off for what was a very reasonably priced repair. Received them back good as new with g... See more
I haven’t received my order at first , i tried to get in touch with your customer support, it didn’t respond as well But soon after ben reached out and explained that the parcel was lost by delive... See more
Needed my Oakley Juliet nose bridge repairing. Contacted Ben who was very helpful and as I don't live too far from his shop, he accommodated for me to drop off and collect after an hour. Also purchase... See more
Company details
- #36 of 50 best companies in Sunglasses shop
- #16 of 24 best companies in Optician
Written by the company
Welcome to Sunglasses UK, where we stand as a beacon of quality and sustainability in eyewear repair. Our mission is simple yet profound: to revive your cherished Ray-Bans and Oakley sunglasses to their former glory, ensuring they endure the test of time with style and resilience. At Sunglasses UK, we believe in the power of repair, not just as a means to mend but as a statement of commitment to our planet. Our world is filled with disposable commodities, and we advocate for a paradigm shift towards sustainability. Repairing your sunglasses is our way of contributing to the noble cause of environmental conservation, one pair of sunglasses at a time. We take immense pride in the authenticity and integrity of our service. When you entrust us with your beloved sunglasses, rest assured that we utilise only genuine parts sourced directly from the manufacturers. This ensures that every repair is not just a fix but a restoration to the original standards of excellence. Our commitment to sustainability extends to the very ethos of Sunglasses UK. Through repair, recycling, and upcycling, we breathe new life into older sunglasses, infusing them with renewed purpose and vitality. By choosing repair over replacement, you contribute to the noble cause of environmental conservation. Backed by years of experience and unparalleled expertise, our team of skilled technicians possesses the proficiency to handle even the most intricate repair challenges. From minor adjustments to intricate refurbishments, we approach each task with precision, care, and a deep-seated passion for craftsmanship. When you choose Sunglasses UK, you choose more than just a repair service; you choose a commitment to excellence, sustainability, and customer satisfaction. Our dedication to quality craftsmanship, genuine parts, and environmental responsibility ensures that your sunglasses endure and thrive amidst the changing seasons and fleeting trends. Join us in our journey towards a greener, more sustainable future—one repair at a time. Together, let us redefine the narrative of eyewear, transforming old into new and embracing the timeless allure of restoration and renewal.
Contact info
19-21 London St, PR9 0UF, Southport, United Kingdom
- ben@sunglassesuk.com
- www.sunglassesuk.com
4.6
Excellent
771 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product arrived promptly
Product arrived promptly, item was perfect as described,I would definitely recommend
26 November 2024
Why replace when you can repair much cheaper
My ray bans needed reparing. Excellent service and perfect repair. Professional prompt comms. Why replace when you can repair at a quarter of the price of new.
29 November 2024
Unprompted review
Product was exactly as described and…
Product was exactly as described and good value.
25 November 2024
Good quality lenses
Really easy to order what I needed and received good customer service/communication when I made enquiry about delivery. My lenses fit perfectly and have the Ray Ban logo as they should. I would order again but hoping not to need to!
29 November 2024
Unprompted review
Great service
Great service, had new arms replaced as one had broken. Super quick and glasses are like new. 👍
27 November 2024
Unprompted review
Effortlessly smooth process
Effortlessly smooth process. Glasses returned very quickly and excellent repair.
18 November 2024
Absolutely terrible service
Absolutely terrible service, my sunglasses didn’t arrive and after much discussion they won’t do anything about it! Avoid!
1 November 2024
Unprompted review
Nose buds
Owning Ray ban glasses, I found it difficult to source replacement nose buds. I was so pleased to purchase these from sunglasses UK
31 October 2024
Shocking service and ridiculously long delivery time
Shocking service. Ordered a week ago and told my order had been despatched on the 19th. Now the 25th and still nothing.
19 October 2024
Reply from Sunglasses UK
Good Afternoon Martin,
I understand your disappointment regarding the nose pads not arriving. Unfortunately, they did not reach you by the estimated delivery date, and it seems likely that Royal Mail has lost the parcel.
Had you reached out to me after they didn't arrive, I would have gladly resent the nose pads.
I will process a refund of £10 for you now and sincerely apologize for the inconvenience caused by Royal Mail's delivery issues.
Kind regards,
Ben
FANTASTIC SERVICE!
FANTASTIC SERVICE!
Thanks so much. Treasured vintage sun specs restored to former glory.
Like new!! ⭐️
So quick and efficient. I highly recommend! 👍👍
16 October 2024
Great experience and contact from Ben
Great experience and contact from Ben, personally.
19 October 2024
Unprompted review
Very good service
14 October 2024
Tiffany sunglasses repair
I am so happy with my repair of my Tiffany glasses. The only reason for not giving 5 stars is that my emails were not being answered. We did get to the bottom of it, and they were going in to the spam folder. Perfect result though and a very reasonable cost. Thank you!
3 October 2024
Reply from Sunglasses UK
Thank you for your feedback and kind words about repairing your Tiffany glasses. We are thrilled that you are pleased with the result. We apologize for the email issue, and we are glad that we were able to resolve it. We are constantly seeking ways to improve our communication and will take this into account to ensure it doesn't happen again. We truly appreciate your understanding and look forward to serving you again in the future!
Superb service!
Superb service!
Sorted several pairs, and now like new.
Very prompt responses to all queries, and kept me informed at each step.
I would highly recommend
10 October 2024
Unprompted review
Reply from Sunglasses UK
Thank you very much, Helen, for your fantastic review! We are thrilled to hear that you are happy with the service and that we were able to restore your glasses to their like-new condition. Keeping our customers informed and providing prompt responses is a priority for us, so we are glad it made a difference for you. Your recommendation means a lot, and we look forward to helping you again in the future!
Finally got them
The process and buying was very simple. Unfortunately since placing the order I haven't been given any information where my order is or received any items. The items now have eventually turned up. Much appreciated.
10 October 2024
Unprompted review
Reply from Sunglasses UK
Thank you for your feedback, and we sincerely apologize for the delay with your order. Regrettably, Royal Mail lost the original delivery, which caused the unexpected delay. As soon as we became aware of the issue, we urgently reordered the necessary parts and have now shipped them to you. We truly appreciate your patience and understanding during this time. If you need any further assistance or updates, please don’t hesitate to reach out to us directly. We’re committed to ensuring you receive your order as quickly as possible.
The bridge repair on my Juliet’s was…
The bridge repair on my Juliet’s was brilliant, great service!
2 October 2024
Professional and good quality…
Professional and good quality workmanship, transformed an old pair of Ray Bans into a like new pair...good value and would recommend this company.
21 September 2024
Reply from Sunglasses UK
Thank you for your fantastic feedback! We’re delighted to hear that you’re pleased with the quality of our workmanship and that we could help transform your old Ray-Bans into a like-new pair. It’s wonderful to know you found value in our service, and we truly appreciate your recommendation.
We look forward to helping you again in the future!
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