The only best Service out there for shipping from China to anywhere in the world Never been seized and everything is tax-free You can get stuff to the UK within 14 days Customer Service acc... See more
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Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!
Contact info
China
- www.superbuy.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 2 weeks
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Very easy and great communication if…
Very easy and great communication if you need help with order or shipping.
Its a good unknown shopping agent…
Its a good unknown shopping agent better shipping prices and great customer support tbf
Amazing place to shop!
Really smiple and easy to use
i love the value added services and…
i love the value added services and everything
In my opinion superbuy is the best best…
In my opinion superbuy is the best best app to order chinese items. Its very simple and easy to order. They process things fast and their customer service is the best!
Easy and quick usage
Easy and quick usage. Very fast shipping and good customer service.
really good
I love SuperBuy
I love SuperBuy, they’re the most reliable way to shop for items that usually wouldn’t be able to be done. I use SuperBuy a lot to buy things from TaoBao. As someone from the UK, I can’t purchase items directly from TaoBao, so I was looking around on ways to do that, and I found SuperBuy. From then on, SuperBuy has been super useful. From fast delivery services, to having the cheapest prices for shipping, there is a lot of great features present. I’ve had items shipped in less than a week sometimes too. Another great feature is the fact that they give you pictures of the items that your ordered, and also check in with you if they think the item has a defect or a stain. In general, if you’re looking for security and usability, use SuperBuy.
review
fantastic, fast response, various methods of payment and always satisfied! my order PN25791005362 was handed and cared with absolute care!
Very fast and efficent
Pretty good agent with lots of…
Pretty good agent with lots of interesting services
I am really satisfied with the way…
I am really satisfied with the way Superbuy operates. I will purchase again!
It makes life easier
It helps people to buy things at very low prices in the Chinese market without the need to deal with the troublesome payment system of China.
Superbuy is awesome
Superbuy is awesome! Ordering was super easy, and I loved how they kept me updated the whole time. My package came quickly, packed really well, and everything was exactly as expected. Customer service was super friendly and helpful too. Honestly, I’ll definitely be using them again — highly recommend!
Great way to buy from China
Superbuy helps me buy items directly from Chinese sellers that I otherwise wouldn't be able to buy, even from second hand apps like Xianyu.
Their shopping agents always process my orders quickly and professionally. Even when it comes to pre-orders that require joining QQ groups... Superbuy has handled it for me. I'm very happy and grateful they offer this service!
After my items arrive to the warehouse, they pack them (I let them know what kind of protection I want to use) and send them to me.
So far, I've received 10+ parcels from Superbuy, and all my orders have gone smoothly.
able to shop freely within budget
Super buy is the best
I had an issue with one of my recent packages, and I have to say the Superbuy customer service team was absolutely excellent in helping me resolve it. They responded quickly, were very professional, and walked me through every step with patience and clear communication.
What I really appreciated was how attentive they were — they didn’t just give me generic replies, they actually looked into my order carefully and made sure I felt supported throughout the process. Within a short time, everything was taken care of, and my worries were put to rest.
It’s rare to find a platform that not only provides reliable shipping and order handling but also goes above and beyond when an issue comes up. Superbuy has proven to me that they truly care about their customers, and that makes me even more confident about continuing to use their service.
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