I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... See more

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See what reviewers are saying
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... See more
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... See more
Company details
- #445 of 618 best companies in Clothing Shop
- #192 of 243 best companies in Men's clothes shop
- #28 of 36 best companies in Outerwear Shop
- #42 of 66 best companies in Streetwear store
- #181 of 257 best companies in Ladies' clothes shop
About Superdry - Basingstoke
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
13-15 Paddington House, RG21 7LJ, Basingstoke, United Kingdom
- 01256 843580
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Brilliant 🌟
The staff where really helpful and…
The staff where really helpful and freindly and always make you feel welcome
Quality of cloth
Staff are friendly they help to suggest which cloth looks better on you
I needed clothes after losing weight
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw what I needed, it fitted well and the ladies in the store were very helpful.
Very pleasant young lady who served me…
Very pleasant young lady who served me and the jacket I’m very pleased with
Shop assistant went out of her way to…
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
Discount for blue light
Very helpful staff!!
Staff are helpful and friendly and…
Staff are helpful and friendly and quality products
Great clothes and welcoming staff
Superdry just seem to have great clothes that stand out from other retailers.
In addition the staff member that I spoke to was really helpful, she helped me find a shirt in the size I wanted as I couldn't see it on the rack and she could see one was in stock so got out a tracker gun to hunt it down. She also showed me where the changing rooms were and was just very polite and welcoming. Great asset to your store.
Very friendly and helpful staff at the…
Very friendly and helpful staff at the Basingstoke shop. Good quality jacket, very nice fitting.
Friendly staff the store was very well…
Friendly staff the store was very well laid out. Easy too look at all the clothes
Friendly and efficient staff at the shop.
All items of very good quality, fitting perfectly and delivered on time.
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