My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... See more

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I love the range of casual clothing at Superdry, the styles, the colours and the quality. A little pricy at times but so be it. The staff at the Basingstoke branch are unfailingly friendly, helpful... See more
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... See more
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... See more
Company details
- #425 of 605 best companies in Clothing Shop
- #187 of 238 best companies in Men's clothes shop
- #26 of 35 best companies in Outerwear Shop
- #42 of 68 best companies in Streetwear store
- #174 of 255 best companies in Ladies' clothes shop
About Superdry - Basingstoke
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
13-15 Paddington House, RG21 7LJ, Basingstoke, United Kingdom
- 01256 843580
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Efficient online ordering
I found it easy to order online. Delivery was prompt and I'm very happy with the jacket.
Just love the styles and range
I love the range of casual clothing at Superdry, the styles, the colours and the quality.
A little pricy at times but so be it.
The staff at the Basingstoke branch are unfailingly friendly, helpful and well-informed.
Brilliant 🌟
The staff where really helpful and…
The staff where really helpful and freindly and always make you feel welcome
Quality of cloth
Staff are friendly they help to suggest which cloth looks better on you
I needed clothes after losing weight
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw what I needed, it fitted well and the ladies in the store were very helpful.
Very pleasant young lady who served me…
Very pleasant young lady who served me and the jacket I’m very pleased with
Shop assistant went out of her way to…
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
Discount for blue light
Very helpful staff!!
Staff are helpful and friendly and…
Staff are helpful and friendly and quality products
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