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Superdry - Basingstoke Reviews 185

TrustScore 5 out of 5

4.8

13-15 Paddington House, RG21 7LJ Basingstoke, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... See more

Rated 4 out of 5 stars

My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... See more

Rated 5 out of 5 stars

Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx

Rated 1 out of 5 stars

I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... See more


Company details

  1. #445 of 618 best companies in Clothing Shop
  2. #192 of 243 best companies in Men's clothes shop
  3. #28 of 36 best companies in Outerwear Shop
  4. #42 of 66 best companies in Streetwear store
  5. #181 of 257 best companies in Ladies' clothes shop

About Superdry - Basingstoke

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 13-15 Paddington House, RG21 7LJ, Basingstoke, United Kingdom

  • 01256 843580

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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Rated 5 out of 5 stars

Honestly

Honestly, the girls at the till were brilliant, best customer service, happy, chatty, great experience. We walked out happy and laughing

14 February 2026
Rated 5 out of 5 stars

Great casual range in fantastic colours…

Great casual range in fantastic colours for all complexions and preferences.

For men, I find some items need a larger size (I am normally a large top) but if you get it wrong, easily resolved.
The staff at Basingstoke are always helpful and friendly

4 January 2026
Rated 5 out of 5 stars

A pleasure to shop there

I have brought several items from the Basingstoke store including the staff ordering me some items that they didn’t have in store and I must say that it has been a pleasure
The staff were so helpful and nothing was to much trouble
I got all the items I wanted for Christmas presents
I even returned one item and the refund process was faultless
Well done to the team in Basingstoke
I will definitely go shopping there in the new year

15 December 2025
Rated 5 out of 5 stars

I just like going

I just like going to the store, everything is easy to find the shops are very well laid out, the staff always very friendly and helpful

17 November 2025

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